Hawk Ford of St. Charles

I grew up around Car Salesmen and have worked for dealerships before. I had been to another Local Ford dealership and was not happy with them. I friend who had previously bought from Hawk suggested t dealerships before. I had been to another Local Ford dealership and was not happy with them. I friend who had previously bought from Hawk suggested that I contact a friend of his who works in service, which I did and was given a salesman Eric Sakumoto to contact. I contacted Eric at the Dealership and later went to see him. I had previously driven the Maverick and Bronco sport models more based on price than desire. At Hawk I found a Full size Bronco, Big Bend in the color I wanted. The whole experience from my trade in (I got 50% more than what the other dealer offered). The finance department was easy to talk to. Everybody wants to have a guy who will treat they fairly and professionally well Eric is my new guy. The follow up through Ford is outstanding, I'm now part of Bronco Nation, So I went there for a truck and got a whole lot more! More

the service department and parts department at hawk ford should be the industry standard they have great knowledge and excellent customer service should be the industry standard they have great knowledge and excellent customer service More

Nick helped us buy a car two years ago and again this year. He is professional and easy to do business with. year. He is professional and easy to do business with. More

Great service. Very fast they even came and picked up my car.i love their service Very fast they even came and picked up my car.i love their service More

Steve manages to get it done every time! We wouldn’t service our car anywhere else! We wouldn’t service our car anywhere else! More

My sales person at Hawk was DJ Bermudez who was awesome! He showed me several different vehicles and answered all my questions until I made the best choice for me. No pressure sales was a nice change from p He showed me several different vehicles and answered all my questions until I made the best choice for me. No pressure sales was a nice change from previous car buying experiences at other dealerships More

Being from out of state, I requested some simple additional information i.e. walk around video and pics. It was so frustrating to continue to receive the wrong information. The salesperson Chris had additional information i.e. walk around video and pics. It was so frustrating to continue to receive the wrong information. The salesperson Chris had no idea what I was asking for. The correspondence was so strange. It utimately cost this dealership a sale because it was the exact car I was looking for and I couldn't get the info I needed. More

They did an excellent job servicing my Expedition. Communication was perfect. All around exceeded my expectations. Communication was perfect. All around exceeded my expectations. More

we get all of our squad car warranty work done by steve and his team very good to deal with and his team very good to deal with More

I must say Jeff is a top notch salesman. I've been in sales for 35 years. He is one of the best vehicle salesman I had dealings with. I've been in sales for 35 years. He is one of the best vehicle salesman I had dealings with. More