Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,985 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,985 reviews
November 22, 2025
Josh was courteous and clear explaining what the inspection revealed. I appreciated the service and information. inspection revealed. I appreciated the service and information. More
by MICHAELMAJOR28
Verified CustomerEmployees Worked With
November 21, 2025
How many of these do you want me to fill out ? It was great service from the time I walked in to look at the car I wanted to the trade in . Then to closing the deal everything worked out great . T It was great service from the time I walked in to look at the car I wanted to the trade in . Then to closing the deal everything worked out great . Thank You More
by Qball71
Employees Worked With
November 20, 2025
They admitted that they were the cause. Refreshing. fixed it and it works fine. I can forgive a loose screw remedied. Refreshing. fixed it and it works fine. I can forgive a loose screw remedied. More
by DENNIS75
Employees Worked With
November 20, 2025
disappointed that your gold certified ad doesn't clearly say that gold certified is not included in advertised price. Kirk our salesman was great. enjoyed dealing with him say that gold certified is not included in advertised price. Kirk our salesman was great. enjoyed dealing with him More
by arkamake
November 20, 2025
Bill Wackerlin was easy and a pleasure to work with. Made things easy when making a large purchase. Excellent Salesperson. Payment paperwork was also a breeze with Erin Brown. Explained each document Made things easy when making a large purchase. Excellent Salesperson. Payment paperwork was also a breeze with Erin Brown. Explained each document and is an expert in her field. More
by TONY.SCIANNA
November 20, 2025
They went above and beyond to make sure I was happy with my trade in & my purchase. my trade in & my purchase. More
by Qball71
Employees Worked With
November 19, 2025
Steve was great! Listened carefully to my concerns and let me to a proper solution for my vehicle in a timely manner. Listened carefully to my concerns and let me to a proper solution for my vehicle in a timely manner. More
by LNUTTER0
Employees Worked With
November 19, 2025
Great staff, service and environment. The best car buying experience we've had of all time. The best car buying experience we've had of all time. More
by ikislo
November 19, 2025
Got me in without an appointment and got my car back to me in good time. me in good time. More
by FordguyRick14
Employees Worked With
November 18, 2025
Got the Works. When I checked, the wiper fluid was empty😢 Not sure of other fluids.. When I checked, the wiper fluid was empty😢 Not sure of other fluids.. More
by RLBSTC
Employees Worked With
