Grossinger City Autoplex

I wasn't planning to by a car immediately but I was I wasn't planning to by a car immediately but I was visiting couple of dealers to get a car in few months. Then I stopped by Grossinger to take a loo I wasn't planning to by a car immediately but I was visiting couple of dealers to get a car in few months. Then I stopped by Grossinger to take a look at the vehicles they have. Zuhri was so professional and convinced me to buy a Sienna for my wife and I'm very happy with my buy.Price was very reasonable and the most important thing is the confidence I can have on a reliable dealer. I had a issue with the CD Player and it was taken care in a timely manner. Deal was very smooth and it was very nice to have my Sienna delevered to my home. I will not hesitate to recommend this dealer to all my friends. Zuhri was excellent and he is an asset to Grossinger. Rob More

we are Edukondalu and Suneetha. we like Grossinger, and we especially LOVE TY! We were very happy with our experience at Grossinger Toyota. We dealt with Ty over a week before we make a deal. He is helpful we especially LOVE TY! We were very happy with our experience at Grossinger Toyota. We dealt with Ty over a week before we make a deal. He is helpful, honest, knowledgable. He is very patient with all of our questions He helped us compare all of our options by giving us thorough and helpful advice. I would definitely work with Ty again if we decide to purchase another Toyota in the future. Highly recommended. In the end, we're highly satisfied with our new car and the deal we got for it. He is the man. We also worked with Rob ( finacial manaer) and other guy who offered Maintenace Protector for my car. They both are very nice and fast in their work. I love grocessinger. More

Everyone was great, Brain took care of us with the business app (a little issue there but everything went well), Matt took care of the other paperwork and showed us everything (all the cars), Eloy fou business app (a little issue there but everything went well), Matt took care of the other paperwork and showed us everything (all the cars), Eloy found the cars we wanted in far less time then we expected. I can not remember the finance guys name (Rob maybe) he got me out real quick. Jay Glotzer I think that was his name gave me great advice on maintaince for the cars. They understood that it is a business I own and manage just like they do and they treated me well. On top of all that Brain and Eloy drove one of the cars to us that night. Everything went well and we are driving the cars today. John Falduto More

My overall experience was pretty good, but my experience after has been rather aggravating because getting my $500 debit taken care of has been difficult. I have phoned several times and my messages haven't after has been rather aggravating because getting my $500 debit taken care of has been difficult. I have phoned several times and my messages haven't been returned, and when I have spoken with someone, the service they promised to take care of wasn't followed through with. This doesn't all fall on Ruben Gonzalez mind you, I have also spoken with Dennis Crockett and Rudy the Finance Manager. This doesn't give me a very comforting feeling and what the future may hold customer service wise. But up to this point they were pretty good. More

I AM VERY HAPPY WITH THE SALES TEAM IN THIS DEALERSHIP. OUT OF ALL THE DEALSHIPS I VISITED I FELT VERY COMFORTABLE WORKING WITH THEM. SO I DECIDED TO PURCHASE THE SIENNA FROM THIS DEALER. I AM VERY SATISF OUT OF ALL THE DEALSHIPS I VISITED I FELT VERY COMFORTABLE WORKING WITH THEM. SO I DECIDED TO PURCHASE THE SIENNA FROM THIS DEALER. I AM VERY SATISFIED ABOUT THE PRICE I GOT, FRIENDLINESS OF THE SALES PERSON, AND CUSTOMER SERVICE OF THIS DEALER. More

I had a very good experience with this dealership. The customer service was excellent. The sales person Zuhri was very friendly, had a good very knowledge about the product, and gave us a very good price customer service was excellent. The sales person Zuhri was very friendly, had a good very knowledge about the product, and gave us a very good price. I would definitely recommend this dealership to anyone. More

I had a really great experience purchasing my first car. Especially considering I went back to this dealership about 4 times over the span of about a month and a half or so, to test drive a variety of other Especially considering I went back to this dealership about 4 times over the span of about a month and a half or so, to test drive a variety of other cars, before selecting my Scion xD. I had started working with Eloi, and due to a variety of circumstance changes of when i wanted to get the car and trade in the other one, ended up picking up my new car and doing all the final paperwork with Matt. Both of the guys were great- walked thru all the steps with me and really took their time to make sure that I was happy with the experience. A big thank you to Matt for the purchase, and another to Clayton (who installed my remote start/alarm) who was very patient with me while teaching me how the new system worked. For such a huge dealership, the experience was very personal. More

Brian Carlson was great to work with. We came in not exactly knowing what we wanted, and he helped us not only find a car, but got us a great deal. We actually came back to look for a second time becau exactly knowing what we wanted, and he helped us not only find a car, but got us a great deal. We actually came back to look for a second time because of Brian. He followed up with us and we felt he was putting a real effort in to make sure we were happy and comfortable with our purchase. The reason we bought a car at Grossinger City Autoplex was because of him. I've already recommended him to 2 friends. He was friendly and knowledgable. He made sure we had the best information possible and brought Ray Khouchaba in to discuss our options. Ray was fair and understood what we were looking for. He was professional and friendly. Overall, our experience was great and I would definitely buy another car with Brian, Ray, and Grossinger. More

I recently purchased a Malibu from Kevin Feret. It was hands-down the best experience that I had ever had in a car dealership. Kevin was very knowledgable about the products and services that Grossinger o hands-down the best experience that I had ever had in a car dealership. Kevin was very knowledgable about the products and services that Grossinger offered, was very helpful throughou the process, and was able to help me land the vehicle that I wanted. Kevin also was able to help me navigate the entire process of purchasing a vehicle from the start to the finish. One other aspect that helped a great deal was the fact that at not point did he pressure me into purchasing a vehicle that I was not comfortable with. I told him what I was looking for, what my budget was, and that I did not want to price myself out; and Kevin was able to help me reach my goals. Most other dealers would have pressured me into purchasing a new vehicle, but Kevin was actually looking out for my best interests, as well. Again, easily the best car-shopping experience that I had ever had. More

We just purchased a 2010 Cadillac SRX from Grossinger City Autoplex. While we got a good deal on the car, it was truly the detailed customer service given to us by salesman Keith Herrera that ultimately City Autoplex. While we got a good deal on the car, it was truly the detailed customer service given to us by salesman Keith Herrera that ultimately caused us to buy. Keith, and GM Brian, were great throughout the entire process and made the experience very smooth and enjoyable. What has impressed us since buying the car is Keith's continued support of us as customers (often times the salesperson forgets your name after you sign the papers and leave the dealership). He's a car guy through-and-through and it shows in his work. For example, after taking our SRX in for detailing, he personally made sure the porters re-cleaned the wheels when they weren't as clean as a car buff would hope. We would definitely buy a car from Keith in the future, and nothing against the other salespeople, but if you are interested in a new Cadillac, I would highly recommend working with Keith at City Autoplex. More