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Orlando Kia East - Service Center

Orlando, FL

4.1
1,282 Reviews

1,282 Reviews of Orlando Kia East - Service Center

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December 15, 2024

My wife and I were satisfied with the service performed on our vehicle and the communication process that occured during the "fix." Joshua the service advisor kept us well informed of what was happening an More

by charlesmajetich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Greenway Kia East responded

Charles, we're glad to hear that Joshua and the Greenway Kia East team kept you well-informed during your service visit. Thank you for sharing your experience with us!

December 14, 2024

My car was never fixed. I was told to take it to another dealership to see if they could fix it. More

by Skyguy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liam Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

December 14, 2024

We received a coupon for oil change, tire rotation, free car wash. I had a bad experience a few years ago the last time I was there. They were very rude and they didn’t seem to care. I called and talked wit More

by vlane54
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky in parts plus another person in parts but forgot his name. They were very nice and helpful!
Dec 16, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with Greenway Kia East. We're glad to hear Fin provided excellent service and made a positive impression, but we're sorry the sales approach fell short of expectations. Your feedback is valuable, and we hope you'll give us another chance!

December 13, 2024

Ever since I bought my vehicle there 3 years ago all I've had are problems with it. I had to replace my transmission, alternator and I was quoted over 3k to replace my oil pan, More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution, Mike.

December 13, 2024

Have to bring in my car multiple times in a month because they couldn’t figure out what was wrong with it the first time. This is time number 5 I have to bring it back in less than 2 months More

by Katejeffcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Greenway Kia East responded

Thank you for telling us about this, Kate. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

December 13, 2024

Nos atendió joshua. La atención excelente, y el muy atento te hace sentir bien atendido More

by Rafael Abdelnour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Greenway Kia East responded

Hola Rafael, gracias por las 5 estrellas para Joshua del equipo de Greenway Kia East! Estamos para servirle siempre.

December 13, 2024

Great waiting room with coffee and snacks, kept me informed about my time and conditions More

by RONAYNE
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Greenway Kia East responded

Thank you for this 5-star review of Greenway Kia East! See you next time!

December 13, 2024

Pretty good experience with the car purchase. Joseph the sales representative really nice guys and very professional. Thanks!! More

by Samuel Souza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Dec 13, 2024 -

Greenway Kia East responded

Samuel, we're delighted to hear that Joseph provided you with a great car-buying experience at Greenway Kia East. Thanks for choosing us and sharing your feedback!

December 13, 2024

Very high prices. Didn't even wash it, then blocked me in. Don't plan on ever returning. More

by DART_HALOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

December 13, 2024

Worst place ever always a problem and issue at this place definitely will not recommend to anyone More

by mnieves742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

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