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Orlando Kia East - Service Center

Orlando, FL

4.1
1,286 Reviews

1,286 Reviews of Orlando Kia East - Service Center

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December 02, 2024

Brought my Telluride in for routine maintenance. Upon the dealership returning my vehicle to me, I noticed my driver side back window down. I didn’t think much of it and tried to let it up but it wo More

by LAYBABYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Dec 02, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 02, 2024

I had mixed feelings about my experience with Greenway Kia East. Salah in the finance department was fantastic—efficient and professional. However, the vehicle I purchased had a significant issue (a bent More

by tanwinder
Recommend Dealer
No
Employees Worked With
Salah mani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together

December 02, 2024

Horrible and unprofessional and scamming people. Pay attention and you have been warned they are only interested in scamming you out of your money. More

by tstovall27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simon Dib
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 02, 2024

I was very disappointed with the service I received at my last service appointment. I will not be returning to your establishment. More

by JONESPARHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 02, 2024

You guys are a ripe off and a joke! I won’t be back for any services or vehicle purchases More

by M Cespedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

December 02, 2024

Matt is great. Salesman are a little too pushy....wait for service is long..need snacks replenished in waiting area More

by sandrajane53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Greenway Kia East responded

Sandra, we appreciate your feedback and are glad Matt was able to assist you. Our team at Greenway Kia East will consider these comments as we continually strive to improve our customer service and satisfaction. Thanks again!

December 02, 2024

The service was great. They were done quickly and very friendly. Matt was very helpful and kept in contact with me while my car was serviced. More

by BRUCEMOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Greenway Kia East responded

Bruce, thank you for leaving Greenway Kia East a five-star review! We are so glad that Matt was friendly and helpful. See you down the road!

December 02, 2024

Hola Gracias por la atención y todos los servicios que ofrecen cuando estamos esperando que nos arreglen el carro muy buena la atención de Carlos Joshua y todo el personal. More

by GLADYSDEMAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Greenway Kia East responded

Estamos felices de leer esto, Gladys! gracias por las 5 estrellas para Carlos del equipo de Greenway Kia East. Tenga una gran semana!

December 02, 2024

Great service, great folks, really went the extra mile. Please see the preceding it says it all, More

by jahiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Greenway Kia East responded

Jahiel, thanks for leaving Greenway Kia East a five-star review! We are happy to hear that our team went above and beyond. See you next time!

December 02, 2024

Excellent attention and professional. I recommend this dealer 100% to all my family and my friends More

by hmartinez052121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Mello
Dec 03, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! We appreciate your kind words.

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