Orlando Kia East - Service Center

Service is on par, everybody is busy. Car wash left my windows smeared, that needs to be improved. That is one of my pet peeves. If your windows are smeared and the sun is shining it im Car wash left my windows smeared, that needs to be improved. That is one of my pet peeves. If your windows are smeared and the sun is shining it impairs your view. More

Service is excellent. I was annoyed that you pay an up charge to use a credit card-first time I’ve run into that. I was annoyed that you pay an up charge to use a credit card-first time I’ve run into that. More

PJ was great and very informative. He helped us and made sure we were set up for success! He helped us and made sure we were set up for success! More

They were very patient and helpful. Short wait time. Kept me informed of what is going on. Everybody was engaging and friendly Short wait time. Kept me informed of what is going on. Everybody was engaging and friendly More

Everything was as it is supposed to be when you bring it in for service. Given a date and time and they got us out as they promised. in for service. Given a date and time and they got us out as they promised. More

Immediate service, clean, comfortable, and well stocked waiting area. Staff was kind and helpful with any questions. waiting area. Staff was kind and helpful with any questions. More

Customer service was friendly and helpful. The service to my vehicle was performed in a timely manner. The service to my vehicle was performed in a timely manner. More

The service was performed as expected. However, it seemed to take longer than usual to get our car to where we could leave. There were several advisors standing around talking to my adviso However, it seemed to take longer than usual to get our car to where we could leave. There were several advisors standing around talking to my advisor for a good 10-15 minutes to where our advisor could not give us our keys. More

Responsive to questions, gives timely updates when you are waiting while your vehicle is being serviced. are waiting while your vehicle is being serviced. More

Dealership was very courteous and professional. Work was performed in a very timely manner. Waiting area was very clean with ample seating. Overall, I enjoyed my experience at the dealership. Work was performed in a very timely manner. Waiting area was very clean with ample seating. Overall, I enjoyed my experience at the dealership. More