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Orlando Kia East - Service Center

Orlando, FL

4.2
1,666 Reviews

1,666 Reviews of Orlando Kia East - Service Center

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May 02, 2025

The gentleman who took my keys when I first got there was super nice and also the gentleman who checked me in was wonderful! I’ve always had the best service when bringing my vehicle to Kia on East Colonial! More

by MOREAU0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with such excellent service! Thank you for your kind words and continued trust in us. We look forward to serving you again on East Colonial!

May 02, 2025

My experience was great, everyone was kind and friendly And the work was completed in a timely manner More

by Smisloffj
Recommend Dealer
Yes
Employees Worked With
Dustin Hopper
May 02, 2025

Service was quick. Shelby was great as usual. She explained everything and was professional. Done More

by JAMES
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
May 01, 2025

Hands down the best Kia dealership I've visited—across Indiana, Kentucky, Alabama, and now Florida. Since moving here, this is the only place I’ll trust with my business. Top-notch service every time. More

by JoeyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Greenway Kia East responded

Joey, it's fantastic to hear that Greenway Kia East has earned your trust and provided top-notch service! We appreciate you choosing us as your go-to dealership. Looking forward to serving you again in the future!

May 01, 2025

It just took longer than it should have. A software update shouldn't take 3 hours. I've had it done before. Also I went for oil change and tire rotation. At most the whole thing should have More

by Rayruiz.0329
Recommend Dealer
Yes
Employees Worked With
JP
May 01, 2025

Took 4 hours. For something I was told would be 1 hour. When I saw them not take my car back until almost 3 hours into appointment. No communication. Cost me $209 More

by Kate M
Recommend Dealer
No
Employees Worked With
Service.
May 02, 2025 -

Greenway Kia East responded

Kate, I'm sorry to hear about the delay and lack of communication during your visit. We strive for timely service, and it's clear we fell short this time. Please reach out so we can discuss how to make it right for you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 01, 2025

Everybody was nice and they serviced my car very efficiently. They even washed it upon return! More

by GIORDANOC2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Greenway Kia East responded

We are happy to hear from you! Thank you for choosing Greenway Kia East and for sharing a positive review. Drive safely!

May 01, 2025

They are the best They are amazing never say no to me always have the right answer and their service is excellent. More

by SMARIBEL0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Greenway Kia East responded

Thank you for the glowing review! We're delighted to hear that our team at Greenway Kia East consistently provides excellent service and meets your needs. We appreciate your support and look forward to serving you again in the future!

May 01, 2025

Fiyin is an amazing service manager who is helpful and professional. He kept me informed on the progress of my car repairs. More

by AJHOLOBYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Greenway Kia East responded

We're delighted to hear that Fiyin provided you with such excellent service at Greenway Kia East. Keeping our customers informed is a top priority for us! Thanks for sharing your experience.

May 01, 2025

Orlando fix a dent I have on the rear passenger side door on all my brand new Kia Telluride. More

by pizarro4000
Recommend Dealer
Yes
Employees Worked With
Orlando Hernandez
May 02, 2025 -

Greenway Kia East responded

We are happy we could help! Thank you for choosing Greenway Kia East and for sharing your experience. Drive safely!

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