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Orlando Kia East - Service Center

Orlando, FL

4.2
1,489 Reviews
Call Service Center (844) 637-1389

1,489 Reviews of Orlando Kia East - Service Center

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March 11, 2025

El mejor de todos muy atentos y amables son especiales con los clientes gracias gracias More

by lidiceleon655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Greenway Kia East responded

Gracias por las 5 estrellas para el equipo de Greenway Kia East! Lo apreciamos mucho.

March 11, 2025

Don't properly honor factory warranties for kias, they often attempt to exclude exterior parts which have prematurely deteriorated prior to the expiration of the factory warranty More

by PAUL_PFEIFFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 10, 2025

Fiyinfoluwa is the best service advisor at Greenway Kia East. He’s very professional and caring. Totally recommend it! More

by henrrysar92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Greenway Kia East responded

Henry, we're delighted to hear that Fiyinfoluwa provided you with such professional and caring service at Greenway Kia East. Thank you for the recommendation!

March 10, 2025

Professional and friendly staff, excellent service, comfortable waiting area, always satisfied here, Thank you!!! Shelby took excellent care of me! More

by Suzanne Ramos
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
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Mar 10, 2025 -

Greenway Kia East responded

Suzanne, we're delighted to hear that Shelby and the Greenway Kia East team provided you with excellent service! Thank you for sharing your experience.

March 09, 2025

After driving into service area and giving my keys I was never told to go inside and check in,it would help if person taking my keys instructed me to walk inside and check in. More

by JDIASCHAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Greenway Kia East responded

Thank you for your feedback. We apologize for any confusion during your visit to Greenway Kia East and appreciate the suggestion. We'll work on improving our communication to ensure a smoother experience next time!

March 08, 2025

But I wished Matt is still there. Now I have to established relationship with another advisor who is kind and trustworthy to do only what’s necessary for my vehicle to run smoothly. More

by EVAPURPLE108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
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Mar 10, 2025 -

Greenway Kia East responded

Thank you for sharing your thoughts with us at Greenway Kia East. We understand how important it is to have a trusted advisor, and we're here to ensure that your experience remains positive as you build new relationships with our team. If there's anything specific we can do to assist, please let us know!

March 08, 2025

Had help from JP from East Kia Orlando dealership and help me step by step I recommend him to anyone More

by Citoeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jp
Report | Print
Mar 10, 2025 -

Greenway Kia East responded

Here at Greenway Kia East, we are always thankful for positive feedback from our customers. Thank you for giving JP a shout-out!

Mar 10, 2025 -

Citoeg responded

No problem now I know who stright to go for any problems or question

March 08, 2025

Was very helpful with required service. Made a new appointment cause headlights were not in stock! And checked my 2014 Cadenza for any recalls. Will update ARC on next visit! More

by JCASTILLE_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Greenway Kia East responded

We're glad to hear our team at Greenway Kia East was helpful during your visit. We appreciate your patience and look forward to assisting you with the headlights on your next appointment!

March 08, 2025

Super happy with the service I received from JP. JP had me in and out in less than 40 minutes. More

by M.SOSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ke Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Greenway Kia East responded

Thank you for leaving JP and Greenway Kia East your positive feedback!

March 08, 2025

Bad service department. Horrible communication. My vehicle sat there overnight and never got worked on More

by J Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2025 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

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