Greenway Kia East

The service is very well organized. Both advisor and technician are very knowledgeable and pleasant to work with. I would recommend this dealership's service (not to buy though) as they Both advisor and technician are very knowledgeable and pleasant to work with. I would recommend this dealership's service (not to buy though) as they work professionally. More

He was very thorough and helpful. He kept in contact with me through the entire process and gave me updates on everything that had been done and what was still left to be completed. I He kept in contact with me through the entire process and gave me updates on everything that had been done and what was still left to be completed. I have no complaints, I was very pleased. More

My service experience at Greenway Kia was very satisfying, and had my car done in a timely manner...thank you satisfying, and had my car done in a timely manner...thank you More

My visit with Greenway Kia East was a great experience. I visited the location for an oil change and had a wonderful experience. I visited the location for an oil change and had a wonderful experience. More

ON MY LAST VISIT FEB 14TH FOR OIL CHANGE AND TIRE ROTATION THEY FORGOT TO TOP THE FLUIDS ON MY CAR AND APPLY STICKER TO OIL CHANGE DID THEY ACTUALLY PERFORM WHAT I PAID FOR? NEXT TIME I WILL STAY BY ROTATION THEY FORGOT TO TOP THE FLUIDS ON MY CAR AND APPLY STICKER TO OIL CHANGE DID THEY ACTUALLY PERFORM WHAT I PAID FOR? NEXT TIME I WILL STAY BY MY CAR AND WATCH THEM DO IT WORK! LOOSING TRUST... More

My visit at Greenway Kia East was great. I needed a oil change and the people made sure that I serviced immediately. I will continue service as long as my experience is the same. I needed a oil change and the people made sure that I serviced immediately. I will continue service as long as my experience is the same. More

Avoid Greenway Kia at any cost, all locations. They have botched two different oil changes. On one oil change, the filter was not properly tightened, and oil leaked out in the driveway. On another They have botched two different oil changes. On one oil change, the filter was not properly tightened, and oil leaked out in the driveway. On another oil change, they did not put in enough oil and the low oil light came on. I had to add oil to fill it properly. The final straw is there is an issue with the vehicle that has been addressed by the dealer four times. It’s a known problem, well documented in Kia forums and on Reddit. They have provided four different “solutions” none of which worked, and they refused to correct an issue with a vehicle that is still under warranty. Their demeanor, especially the Service Manager at Kia Greenway East whose name is not really Gina, has been frigid, dismissive, and condescending from the beginning. There are additional details I am not including but they relate to dealing with the Customer Experience Team who have been helpful but have no sway over correcting the issue. I am currently in the process of contacting Kia Corporate and writing a detailed complaint letter. More

Really have no comment at this time. Routine first inspection was completed and any issues were resolved. Routine first inspection was completed and any issues were resolved. More

Was kept informed about my car. They did a good inspection of my issue regarding my car. They did a good inspection of my issue regarding my car. More

JP was super helpful, called me within 3 hrs of dropping my car off. My car was ready. my car off. My car was ready. More