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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.1
2,328 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,328 reviews

November 08, 2024

Brought my 2018 kia soul in for its 80k mile service. Was told it would be over 1 thousand dollars. Turns out I needed a new engine. The dealership installed the engine and got it back to me a week later More

by rayray3003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Hopper
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Nov 08, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with us. While we're glad to hear the service on your Kia Soul was satisfactory, we apologize for the condition in which it was returned to you. At Greenway Kia East, we strive for excellence in all aspects and will address these concerns with our team to ensure a better presentation next time. We appreciate your feedback and hope you'll give us another chance!

Nov 08, 2024 -

rayray3003 responded

This is my first Kia. I will be back in time for the next oil change. They say you don't get a second chance to make a first impression. Let's see!

November 07, 2024

I am having a very difficult time getting my car fixed. My warranty is about to expire and I can’t get an answer to how we are going to fix my car. More

by jglendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

November 07, 2024

Was a pleasant and courteous greeting upon checking in. Matt checked me in quickly and More

by SUZIETULSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Greenway Kia East responded

The team at Greenway Kia East loves seeing great reviews! Thank you!

November 07, 2024

Financial Sales Manager does not follow with the promises. I won’t be Kia customer in the future. More

by NATAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdel Trabelsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 05, 2024

Service tech needs a customer service training. He wasn't courteous and didn't provide expectations or updates on the progress of the service More

by ANDERSON186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly if there's anything we can address.

November 04, 2024

The dealership failed to follow-up with my financing. The salesperson(Kevin) that harassed me into financing a vehicle (suggesting I allow my current vehicle to be repossessed) is avoiding me, along, wit More

by LAYBABYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdel Trabelsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Nov 04, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your experience was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 04, 2024

Carlos was pleasant and efficient. The work was done as expected in under the time estimated. More

by MARTINATIMEKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! It's great to hear that Carlos was pleasant and efficient. See you next time!

November 04, 2024

Great service the people couldn't be more helpful and accommodating Went overboard to help More

by lpugliese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Greenway Kia East responded

We appreciate your business and your review! Thanks from the Greenway Kia East Team!

November 04, 2024

Clean environment, comfortable waiting area and customer service, my car was ready in timely manner More

by NKROSS7772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Greenway Kia East responded

These are all things we love to hear! Thank you for the stellar review of Greenway Kia East.

November 04, 2024

We brought our telluride in for maintenance and a recall. Everything was done professionally and they even washed and vacuumed it. The car runs perfectly! More

by Beckyberggren32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The collision department is also first rate!
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Nov 04, 2024 -

Greenway Kia East responded

Becky, we're delighted to hear that your experience with Greenway Kia East was professional and thorough! It's great to know everything went smoothly and you're enjoying a clean, well-running Telluride. Thanks for sharing!

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