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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.1
2,346 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,346 reviews

September 12, 2024

Went in for a recall part, wound up having to return twice after that due to someone breaking my key fob, and trying to pass it off as 'fine' even though it was scotch taped back together. Then they ord More

by SAMUEL.WATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Greenway Kia East responded

We apologize for the inconvenience you experienced with your key fob. This certainly does not reflect our standards of service, and we regret any frustration caused by these repeated visits. We would like to make things right, so please reach out to us at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 11, 2024

Fast , friendly and welcoming. I always recommend Orlando Kia east . Been going since 2018. Great customer service. More

by WATCHCKY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Greenway Kia East responded

Thanks for your continued support and recommendation! We're delighted to hear that you've had great experiences with our team at Greenway Kia East since 2018. Looking forward to serving you again soon!

September 11, 2024

Me gusto mucho fuy bien atendido y estoy satisfecho con el servicio de yoanel fue muy profecional y nos dio un servicio exelente More

by eniotamayoromero102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoanel
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Sep 12, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia! Nos alegra saber que Yoanel le brindó un servicio excelente en Greenway Kia East. Esperamos verle de nuevo pronto!

September 10, 2024

Noncompliant with customer needs. Refusal to utilize service package when asked package Compliant with location. More

by MEETMICHI
Recommend Dealer
No
Employees Worked With
I know not important
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Sep 17, 2024 -

Greenway Kia East responded

I'm sorry to hear about your experience. We strive to meet all customer needs and it's concerning that we fell short here. Please reach out so we can address this issue directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 10, 2024

Team do not mention anything about the pricing prior to service and adds additional fee after service More

by OSMANIMAISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Greenway Kia East responded

We apologize for any confusion regarding our pricing. Transparency is important to us, and we regret if this wasn't reflected during your visit. Please reach out so we can discuss the charges in detail and address any concerns you have. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

September 10, 2024

Turn around for fixing my vehicle was fast, Was updated frequently and staff was extremely friendly More

by ALIKINS2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! We are happy to hear that our team was efficient and friendly!

September 10, 2024

It's is a very good place to relax and very clean confronted chairs guit More

by HAROLDRIGHT8763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team earned your five stars. Thanks for the great review!

September 09, 2024

Good service that was on time. Did have trouble going through the check out process More

by KLETTNERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Greenway Kia East responded

Your kind review warms our hearts! Thank you from the Greenway Kia East Team.

September 09, 2024

De que llegué al dealer Joshua fue muy amable y cortes conmigo, aunque fue un día largo para hacer cambio de aceite siempre estuve informada del estado de mi carro! More

by Andrea Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Greenway Kia East responded

Andrea, gracias por compartir \su experiencia! Nos alegra saber que Joshua le brindó un excelente servicio en Greenway Kia East. Estamos aquí para ayudarle siempre que lo necesite!

September 09, 2024

Service department was good. She keep coming to me to inform about my car while they are still fixing. More

by BUSTSOF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear our service department at Greenway Kia East kept you well-informed throughout the process. We appreciate your feedback and look forward to serving you again!

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