Back

Greenway Kia East

Orlando, FL

4.3
4,013 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
Contact Dealership

8701 East Colonial Dr

Orlando, FL

32817

Directions

By Type

Showing 4,013 reviews

May 04, 2024

Absolutely horrible. I will never go there again. They over charged me and would not make it right. More

by NEVARAYMUND086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : oludare Baloye
May 04, 2024

This car is the worst car I have ever bought and I’m 45. I bought it cash 2024. First day taking her home transmission broke. Would not replace car. Then AC leaking through the carpet. Still not fix I h More

by rriverab45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
May 16, 2024 -

Greenway Kia East responded

I'm really sorry to read about your experience. This is not the kind of quality we want our customers to associate with us. We understand how frustrating this must be and would like an opportunity to make things right for you regarding these issues with your car. Please reach out at a time that's convenient for you so we can discuss further. Thanks, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 04, 2024

My service advisor Matt is the best! My repair was covered under warranty and I was back in my car in the time I was promised. More

by JMDALMAU89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
May 06, 2024 -

Greenway Kia East responded

We're so glad to know that Matt provided you with excellent service at Greenway Kia East! It's great to see your repair was covered and completed in a timely manner. Thanks for sharing your experience!

May 04, 2024

Excelente atención al cliente…mi visita al dealer fue por un recall en mi Kia Río 2013 y termine haciendo un Léase con luigui Nicoloso…. Excelente trato More

by Veronicaperich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigui Nicoloso, Joshua Fernandez
May 06, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia con nosotros en Greenway Kia East, Veronica. Nos alegra saber que Luigui le ayudó a hacer un lease después de venir para el servicio de su vehículo. Disfrute de su nuevo carro!

May 03, 2024

The most horrible experience I have ever had he told me I couldn’t get my own lender I had to go thru Kia said I could nt lease over charged me for the car I have so many issues I wanted out of the deal he w More

by Ladybuckeye5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Chavez
May 16, 2024 -

Greenway Kia East responded

We're truly sorry to read about your experience. It's important that all our customers feel respected and valued, so it's concerning to see we've left the wrong impression. We'd like a chance to discuss this further with you and address any issues or concerns you might have had during your visit. Please reach out at your earliest convenience - Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

May 03, 2024

Very good service. If Shelby is the contact person at dealership, she was very helpful and pleasant! More

by JUDICERVENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Greenway Kia East responded

Judice, thank you for leaving Greenway Kia East a five-star review and giving a shoutout to Shelby!

May 02, 2024

Labour's price is so high or keep me there for so long for the sake of charging me more $$$$ . Service advisor promised to charge a lower amount than what I was told to pay more afterwards . What is t More

by KALUNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 16, 2024 -

Greenway Kia East responded

We're sorry to learn about your dissatisfaction with our pricing and service. We strive for transparency in all aspects of our business, including costs and timing. I want to discuss this further or address any other concerns you may have; please feel free to reach out directly at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com.

May 02, 2024

I had an appointment for an oil change and I was there for about 30 minutes. To me that was Fast Service and the workers were very kind. More

by BABYVI1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Greenway Kia East responded

We're glad to know you found our service at Greenway Kia East fast and efficient! We strive for quick turnarounds while maintaining quality. Thanks for your kind words about our team, we appreciate it!

May 01, 2024

Know defect. No rental. Asked for car wash,none. Minor scratches on dash. All seat adjustments altered for a 1 mil test drive. Ignored by service administrator wh More

by DKRAY0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
May 16, 2024 -

Greenway Kia East responded

I'm sorry to hear about your recent experience with us. We aim for top-notch service and it seems we fell short this time around. I'd like the opportunity to address these issues directly. Please reach out at your earliest convenience so we can work towards a resolution together - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 01, 2024

Lo recomiendo 100 por ciento ,son muy profesionales en su trabajo y un trato excelente ,los felicito More

by samarapeguero75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yoannel Gandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Chavez
May 02, 2024 -

Greenway Kia East responded

Apreciamos las 5 estrellas para Greenway Kia East! Gracias por su recomendación.

...
230
...