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Greenway Kia East

Orlando, FL

4.3
3,991 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,991 reviews

April 27, 2024

They told me that my Engine recall replace include Car Rental. No charge to me. They lied. I was charged by Hertz lying Rental manager 159+ Dollars for 2 and half day rental. Greenway East lied. Stay away More

by DRPANETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Chavez
Apr 29, 2024 -

Greenway Kia East responded

I'm really sorry to learn about your experience with the car rental situation. This is not how we want our customers to feel and I apologize for any misunderstanding that may have occurred. We'd like an opportunity to discuss this further, so please reach out when you can. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 26, 2024

Was a good experience with the Costumer services. Very friendly and special for me, really was very goog. More

by benignodiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia East responded

We're glad to know you had a good experience with our customer service at Greenway Kia East. We strive to make every visit special for our customers, so it's great hearing your feedback!

April 26, 2024

Great service! Very friendly people, easy to talk and helpful. 100000 miles warranty is the best warranty. More

by MARISSA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Mathew Westberg
Apr 29, 2024 -

Greenway Kia East responded

Marissa, we're delighted to know you found our service great and team-friendly at Greenway Kia East. Thank you for the review!

April 26, 2024

They are not a reliable people, all deal that we made and agreed after I found they change the long of the loan increase it in 14 more months to keep the monthly payment without my consent. Very bad experien More

by fabioflorezfonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdel Trabelsi, Pedro Santiago
Apr 29, 2024 -

Greenway Kia East responded

We're sorry to read about your experience, especially regarding the financial aspect of your transaction. We strive for transparency in all our dealings and it's concerning that you feel this was not met. I'd like to personally look into this matter further - please reach out at a time convenient for you so we can discuss how best to resolve these issues. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 26, 2024

Very pleased with the service I received. Will be back again. For continued service. Thanks More

by geobots2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia East responded

Thank you for taking the time to leave Greenway Kia East this awesome review! We are here for anything else you might need down the road!

April 25, 2024

Employees are courteous and helpful. Service department was professional and got back with me on a timely basis as they said. More

by mackinaw110
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Apr 26, 2024 -

Greenway Kia East responded

We're glad to know our team at Greenway Kia East provided you with courteous and professional service. Thank you for your positive feedback!

April 25, 2024

Happy with the service I received my consultant always kept me in the loop on what was going on Kia top notch company More

by sabatfreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Millet, Joshua Fernandez, Mathew Westberg
Apr 26, 2024 -

Greenway Kia East responded

Freddy, we're glad to know you had a positive experience with our team at Greenway Kia East. Keeping customers informed is important to us! Thanks for the review and your support.

April 25, 2024

Great customer service,Mat is great and very communicative ,he answer all our concern ,always greeting people and with a smile More

by eriosderuiz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon I give him 5 stars, Mathew Westberg
Apr 25, 2024 -

Greenway Kia East responded

We're delighted to know that you had a positive experience with Mat at Greenway Kia East. We appreciate your feedback and we'll make sure to pass along your kind words!

April 25, 2024

Solid dealership but be prepared to haggle for the pricing of a car you want. Finance is a hook shot loan price jumped almost 60$ a month extra, because loan terms with the car being considered under More

by Kade Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez, Hicham Belharsa
Apr 29, 2024 -

Greenway Kia East responded

Kade, I'm sorry to see your car-buying experience fell short of our 5-star standards. We strive for transparency and thoroughness throughout each sale, so it's disappointing to learn that we fell short this time around. Your feedback is valuable as it helps us improve our service moving forward, and I'd like to step in to ensure all outstanding concerns are addressed. Please reach out when you can. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

April 23, 2024

The dealership was Awsome I have always had good dealings with Kia me and my family has been getting cars from Kia for many years More

by Cmoore85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
Apr 24, 2024 -

Greenway Kia East responded

We're delighted to know that you and your family have had positive experiences with us at Greenway Kia East over the years. Thank you for continuing to choose us for your car needs!

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