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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,382 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes, Winter Park, Longwood, Kissimmee, Windemere, Winter Garden, Winter Springs and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,382 reviews

September 10, 2024

Noncompliant with customer needs. Refusal to utilize service package when asked package Compliant with location. More

by MEETMICHI
Recommend Dealer
No
Employees Worked With
I know not important
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Sep 17, 2024 -

Greenway Kia East responded

I'm sorry to hear about your experience. We strive to meet all customer needs and it's concerning that we fell short here. Please reach out so we can address this issue directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 10, 2024

It's is a very good place to relax and very clean confronted chairs guit More

by HAROLDRIGHT8763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team earned your five stars. Thanks for the great review!

September 10, 2024

Team do not mention anything about the pricing prior to service and adds additional fee after service More

by OSMANIMAISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
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Sep 17, 2024 -

Greenway Kia East responded

We apologize for any confusion regarding our pricing. Transparency is important to us, and we regret if this wasn't reflected during your visit. Please reach out so we can discuss the charges in detail and address any concerns you have. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

September 09, 2024

Always a pleasure working with Matt in the Service Department. Let's me know what needs to be done. More

by Jduckworth352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Print
Sep 10, 2024 -

Greenway Kia East responded

Thanks for the great review of Greenway Kia East! We are happy to hear you enjoyed working with Matt. Safe travels!

September 09, 2024

Service department was good. She keep coming to me to inform about my car while they are still fixing. More

by BUSTSOF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
Print
Sep 09, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear our service department at Greenway Kia East kept you well-informed throughout the process. We appreciate your feedback and look forward to serving you again!

September 09, 2024

De que llegué al dealer Joshua fue muy amable y cortes conmigo, aunque fue un día largo para hacer cambio de aceite siempre estuve informada del estado de mi carro! More

by Andrea Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Shelby Bishop
Print
Sep 09, 2024 -

Greenway Kia East responded

Andrea, gracias por compartir \su experiencia! Nos alegra saber que Joshua le brindó un excelente servicio en Greenway Kia East. Estamos aquí para ayudarle siempre que lo necesite!

September 09, 2024

Good service that was on time. Did have trouble going through the check out process More

by KLETTNERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyinfoluwa Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Shelby Bishop, Mathew Westberg
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Sep 09, 2024 -

Greenway Kia East responded

Your kind review warms our hearts! Thank you from the Greenway Kia East Team.

September 08, 2024

It took an hour to get ahold of the service department to get an update. More

by CIERRA.HILL021004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
Print
Sep 17, 2024 -

Greenway Kia East responded

Reviews like this are hard to receive, but they help us improve for future guests. If you would like to share anything further, I'm available to discuss your experience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 08, 2024

Great service fast and efficient! Great oil change. Checked my recall everything went good thanks More

by Alexandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2024 -

Greenway Kia East responded

We couldn't ask for a better review of Greenway Kia East. Thanks so much, Alexandra!

September 08, 2024

Prompt with service nice people. Service is swift and complete, and honor's warranties. Will recommend. More

by keithkendricks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2024 -

Greenway Kia East responded

Thanks for recommending Greenway Kia East! We're glad to hear our team provided prompt and thorough service. See you next time!

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