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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
3,623 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,623 reviews

November 08, 2023

With Carlos around he always makes my visit friendly and consumer friendly and very helpful and very professional More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
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Nov 09, 2023 -

Greenway Kia East responded

Hi, Victor! It's great to know that Carlos made your visit to Greenway Kia East a friendly and professional one. We appreciate the positive feedback!

November 08, 2023

Went for oil change yesterday and had to wait 2 hours past my appointment time. The complimentary car wash took an extra hour and because I complained so adviser told he jumped me on line. After the $30. More

by Richjenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Nov 08, 2023 -

Richjenny responded

I’m being honest with my visit experience.

Nov 10, 2023 -

Greenway Kia East responded

I'm so sorry to learn that your service experience took longer than anticipated and that the price was higher than hoped. We will be sure to take your feedback into consideration as we strive to improve moving forward. I'd like to step in and address your comments directly and see if I can help sort out any remaining confusion regarding payment. If you are willing, please give me a call. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 08, 2023

Everyone was very friendly and helpful during my visit. My wait was an hour and a half but all the problems are fixed. More

by CMBAIL7W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 08, 2023 -

Greenway Kia East responded

We're glad to know our team at Greenway Kia East was able to assist you and get all your problems fixed. Thanks for being patient with us during the wait, we appreciate it!

November 07, 2023

The service was exceptional! I particularly liked that they gave us the space needed to make our decision. Simon Dib was really professional and was able to answer all our ques More

by Msamuelfields
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Dib
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Nov 07, 2023 -

Greenway Kia East responded

Thank you for the great review. We look forward to seeing you again at Greenway Kia East! Simon and the team appreciate your support!

November 07, 2023

I have bought two vehicles already at this dealership and the service department is very nice and efficient. My service advisor. Mr. Alejo was very informative, very prompt, very hospitable. He got me out of More

by ZAHERMAHMOOD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 07, 2023 -

Greenway Kia East responded

We're delighted to know that you've had a great experience with our service department at Greenway Kia East. It's wonderful to see Mr. Alejo and the team are providing top-notch, efficient services! Thanks for choosing us twice already - we appreciate your support!

November 06, 2023

Great service they always aim to please Everyone is informative, communicative and trustworthy, greenway auto group is all I trust in Florida More

by austin5650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Nov 06, 2023 -

Greenway Kia East responded

We're so glad to know you trust our team at Greenway Kia East for your automotive needs in Florida! Thanks for highlighting our service and communication. We appreciate the support!

November 06, 2023

Matthew is the best Advisor . Love him . Very patient , understanding and great at helping me out . just Amazing he gets straight to the point More

by Peirline321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Nov 06, 2023 -

Greenway Kia East responded

We're delighted to know that Matthew provided you with such a positive experience at Greenway Kia East! We pride ourselves on our team's ability to be patient, understanding and efficient. Thanks for the review!

November 06, 2023

Fast and friendly service. The process was painless and the staff was very courteous. Thank you! More

by birdstown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
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Nov 06, 2023 -

Greenway Kia East responded

Hello! It means a lot that you are a happy customer. Thanks for taking the time to share your experience so others can see what it's like to be a client at Greenway Kia East. Have a good day!

November 06, 2023

They are always so friendly and help me understand the work that is being done and give me the best deal possible. More

by shaunakidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Nov 06, 2023 -

Greenway Kia East responded

Shauna, we're glad to know our team at Greenway Kia East was able to provide you with friendly service and clear communication. Thanks for the positive feedback!

November 06, 2023

The service provided by the dealer was fast and reliable. This is what I needed. More

by toribio.ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shout out to Carlos Enrique too., Joseph Mnassa
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Nov 06, 2023 -

Greenway Kia East responded

Toribio, it makes our day to read that the Greenway Kia East team provided you with the service you needed! Thanks for stopping in and leaving us a five-star review. Safe travels!

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