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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,324 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,324 reviews

August 22, 2024

I appreciate the service advisor Fin and Ricky in parts for working with me and fixing my problem. There was a little accident, the fault of one of the mechanics but, in coming back, it was rectified. More

by AVALDASILVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky in Parts, 5 stars
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Aug 23, 2024 -

Greenway Kia East responded

Thanks for acknowledging Fin and Ricky's efforts at Greenway Kia East. We're glad to hear that the issue with your vehicle was resolved to your satisfaction. We greatly appreciate your feedback and look forward to seeing you again in the future!

August 21, 2024

Greenway KIA East has always been friendly and professional with well trained mechanics who expertly service my vehicle and keep it in tip top shape More

by ROBOCHAPLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo-coello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdel Trabelsi, Joshua Fernandez, Mathew Westberg
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Aug 21, 2024 -

Greenway Kia East responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia East has consistently provided friendly and professional service. We appreciate your trust in us to keep your vehicle in top shape!

August 19, 2024

To be fixed for window motor not working and two days following repair it’s not working again More

by STEVEP550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyinfoluwa Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Greenway Kia East responded

Steve - Customer feedback is important to us, so we appreciate you leaving us a review. Would you be willing to speak with me directly about your experience? If so, please reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 19, 2024

Amazing people who are customer-centric, professional, great communicators, and proficient at meeting customers’ needs. Thank you for your service! More

by KISTLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Greenway Kia East responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia East met your needs and provided excellent service. We appreciate your support!

August 19, 2024

The dealership was comfortable and courteous while I waited for my car to be servicd More

by rab200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
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Aug 19, 2024 -

Greenway Kia East responded

We are glad that you enjoyed your service experience at Greenway Kia East! Thanks for the review.

August 19, 2024

My review is not good because it's my third time at the dealership and they said that they fixed my car and it still not fixed More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Navedo, Shelby Bishop
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Aug 28, 2024 -

Greenway Kia East responded

Roy, I apologize for the repeated inconvenience you've experienced. This is certainly not the level of service we aim to provide. Please reach out so we can address this issue promptly and ensure your car gets properly fixed. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 19, 2024

Gracias muchas por la ayuda brindada por sus empleados en acer posible que octubiera el auto. .... .. More

by benjamin.pena58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Urdaneta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Brittany Gonzalez
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Aug 19, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia positiva con el equipo de Greenway Kia East. Nos alegra saber que pudimos ayudarle a obtener su auto, Benjamin! Disfrútelo!

August 18, 2024

Fin was very helpful and kept me informed as to my vehicle's repair. He made sure I had a ride back home and everything was done timely. More

by Nrgyzed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Greenway Kia East responded

We're glad to hear Fin provided excellent service and kept you well-informed during your visit at Greenway Kia East. Thanks for sharing your experience!

August 18, 2024

The entire sales team, including finance team and finance manager, had no problem lying to me about the refinancing process and approval process for my new vehicle. I would have never gone through with the s More

by Allforlove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
oludare Baloye, luis Monroy
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Aug 28, 2024 -

Greenway Kia East responded

This feedback is very concerning to receive. We strive for honesty and transparency in all our dealings, so it's troubling to hear about your experience. We'd like the opportunity to discuss this further and see how we can make things right. Please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 18, 2024

Very easy and fast service. I like how spacious everything is. I don’t like how salesmen come over to get you to buy another vehicle. Just let me sit and do my work while my car More

by VANESA.ELVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Greenway Kia East responded

Thank you for sharing your experience, Vanesa! We're glad to hear that our service team at Greenway Kia East provided fast and knowledgeable assistance. We appreciate the feedback about the sales approach and will take it into consideration.

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