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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
3,906 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,906 reviews

March 15, 2024

They had me in and out in an hour, which was important Three more words More

by PATRICKTMAN
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
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March 11, 2024

Service department needs to learn how to call people back and to schedule appointments when they order parts More

by Ericchloey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Mathew Westberg
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Mar 13, 2024 -

Greenway Kia East responded

I'm sorry to learn about your experience with our service department. We strive to keep our customers updated and informed about scheduling, so it's disappointing that we didn't meet those expectations this time around. I will share this feedback with my team and I invite you to reach out if there's anything else you'd like to discuss at this time. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

March 11, 2024

Very friendly people and nice in general It is where I would come and take my car More

by bktorres61
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez, Joshua Fernandez
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Mar 11, 2024 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team earned your five stars. Thanks for taking the time to leave us a review!

March 11, 2024

Lack of communication, false sense of completion and issue not fixed. I wish I had someone that cared. More

by Btoney11
Recommend Dealer
No
Employees Worked With
Carlos
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Mar 13, 2024 -

Greenway Kia East responded

I'm really sorry to read about your experience. It's important that our customers feel heard and cared for, so it's disappointing to know we've fallen short in this case. I'd like the opportunity to make things right if I can - please reach out directly when you have a moment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

March 11, 2024

The last time I dealt with them was for an oil change. The lady that set up my appointment said I couldn't do the recall at the same time. When I got there Fin asked if I wanted to do it while I was there More

by SCROOGEMC
Recommend Dealer
No
Employees Worked With
When?
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Mar 13, 2024 -

Greenway Kia East responded

I'm sorry to read about the confusion regarding your oil changes and recall service. It's important that our customers receive accurate information, so I'd like to look into this further for you. We understand how frustrating this must be and I would appreciate the opportunity to make things right if possible. Please reach out at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

March 11, 2024

Excellent from start to finish! From the day I bought the car to the recent visit for scheduled maintenance it has all been great! More

by KRISTINSOL811
Recommend Dealer
Yes
Employees Worked With
Really nice guy when you walk into the service dept- desk was on the left when you walked in
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Mar 11, 2024 -

Greenway Kia East responded

Kristin, we're delighted to know that you've had a great experience from purchase to maintenance at Greenway Kia East. Thanks for your support!

March 11, 2024

The best Best kia dealers in central florida Exelent service and facility Good good good More

by Siulmarrero
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez, Joshua Fernandez
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Mar 12, 2024 -

Greenway Kia East responded

We appreciate your kind words! Thanks for choosing Greenway Kia East.

March 11, 2024

Took way too long A hour job took 4 hours I was lied to and that's not ok More

by Dbethel
Recommend Dealer
No
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Mar 13, 2024 -

Greenway Kia East responded

I apologize for the inconvenience. We do our very best to ensure our customers are provided with the most efficient service possible, so it's disappointing to hear we missed the mark in your case. If you're available, I'd appreciate discussing this further to better understand what happened here. Please reach out to me directly using the address I've included below. Thank you, Ginam Carpio - Service Manager ginamcarpio@greenwayauto.com

March 11, 2024

I had an appt and the service was on time. Provided excellent service. Time efficient in completing service More

by Kia4Elaine!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
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Mar 12, 2024 -

Greenway Kia East responded

We're glad to know that you had a timely and efficient service experience at Greenway Kia East! We appreciate your positive feedback. Safe travels until we see you next time!

March 10, 2024

The speed of service was extremely fast. And the people from the service center were really nice More

by JESSICA.A.TORRES79
Recommend Dealer
Yes
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Mar 11, 2024 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team earned your five stars. Thanks, Jessica!

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