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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
3,639 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,639 reviews

November 11, 2023

First time service for and didn't fix it. Not feeling optimistic with the mechanics. More

by RRODPR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't work with any of them in the liat
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Nov 17, 2023 -

Greenway Kia East responded

I'm disappointed to hear that we let you down. I want to see what we can do to make things right and work towards earning back your business. If you're interested in my help, please reach out to me at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 11, 2023

I got in and out in a timely fashion. Everyone was Knowledgeable and professional. I was comfortable in the waiting area. More

by seda9865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
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Nov 13, 2023 -

Greenway Kia East responded

We're glad to know you had a smooth and comfortable experience at Greenway Kia East. Our team always aims for efficiency while providing professional service. Thanks for the positive feedback!

November 11, 2023

She took care of my vehicle quickly. That made my day easier because I had a lot to do that day. More

by C.LEIRIAS
Recommend Dealer
Yes
Employees Worked With
Shelby
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Nov 13, 2023 -

Greenway Kia East responded

We are glad to hear that your team took excellent care of you and your vehicle. Thank you for choosing Greenway Kia East.

November 11, 2023

Carlos was amazing. He really seems to know what’s going on what needs to be done. I talked to several people and got the same story which was information I already knew More

by debbs760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique
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Nov 13, 2023 -

Greenway Kia East responded

We're glad to know that Carlos was able to provide you with the information and assistance you needed at Greenway Kia East. Your feedback is greatly appreciated, and we'll make sure it reaches him! Thanks for your review.

November 11, 2023

They did the service of my kia sorento and forgot to put one the lock nut. More

by ELIZABETHCHAMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Nov 17, 2023 -

Greenway Kia East responded

Elizabeth, we strive to deliver the best service for our customers, and it is disappointing to hear that we missed that mark. We hope to have the opportunity to improve your experience with us next time. Please reach out to me if I can assist you now. Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 11, 2023

Misleading and inaccurate information. Parts wasn’t put in as requested. Car came back filthy inside and out More

by saudias7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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Nov 17, 2023 -

Greenway Kia East responded

I'm sorry to read about your recent experience. We strive for transparency and accuracy in all our services, so it's disappointing to learn we've fallen short of that standard with you. Additionally, returning a vehicle clean is part of our service commitment, and I apologize if this was overlooked. Please reach out directly so we can address these issues properly. Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 10, 2023

As always during the past 12 years the service was excellent every time. Joshua did a wonderful job from arrival to departure. That’s why I will always stay with Greenway KIA East. More

by VETTERUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Nov 10, 2023 -

Greenway Kia East responded

We're so glad to know that you've had consistently excellent service with us at Greenway Kia East over the past 12 years! Your kind words about Joshua's efforts are much appreciated. We look forward to seeing you again down the road!

November 10, 2023

Pretty good Not alot of hazzle, issue with vehicle was found quick and repairs for how big it was, was quick. More

by riquelmen1990
Recommend Dealer
Yes
Employees Worked With
Joshua
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Nov 10, 2023 -

Greenway Kia East responded

We're glad to know that our team at Greenway Kia East was able to quickly diagnose and repair your vehicle. Thanks for sharing your experience with us!

November 10, 2023

I love the fact that the service was done in a good timely matter. I really appreciate that. I used to have a Toyota every time I took for service they used to take hours to complete the service More

by GASCONMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Nov 10, 2023 -

Greenway Kia East responded

We're glad to know you appreciated our timely service at Greenway Kia East! We strive for efficiency in all we do. Thanks for choosing us over your previous experiences, and we look forward to serving you again soon!

November 10, 2023

Great experience, Ali is a terrific salesman. Would definitely recommend to my friends and family. More

by tsirks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali my Salesman
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Nov 10, 2023 -

Greenway Kia East responded

Thank you for recommending Ali and Greenway Kia East! We are so glad to read you are happy with your experience.

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