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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
3,596 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,596 reviews

November 02, 2023

This dealership is very busy. Here you are just another number to them. Our sales guy was great at finding the perfect car for us but after the sale was done we never heard anothe More

by a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in management
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Nov 03, 2023 -

Greenway Kia East responded

We're sorry to read that you felt like just another number after your purchase. We strive for excellent customer service before, during, and even after the sale is complete. It's disappointing to know we missed an opportunity here but would love a chance to make it right if possible. Please feel free to reach out so we can discuss this further and learn more about your experience and areas where we can improve - Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

November 02, 2023

Excellent customer service, it was a great experience, the agent was nice and helpful all the time. Definitely i will be back for mu next car. More

by jorgegutierrez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Nov 02, 2023 -

Greenway Kia East responded

Jorge, we're delighted to know you had excellent customer service and a great experience with our team at Greenway Kia East. We look forward to assisting you again when it's time for your next car!

November 02, 2023

Our experience was an awesome one ! Mr. Nawful and Mr.. OLU, understood us and was patient and made our purchase process a very good one ! They both were very knowledgeable and were try More

by Zane Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Nawful and Mr. OLU
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Nov 02, 2023 -

Greenway Kia East responded

Zane, it's fantastic to know that Nawful and Olu provided you with such a positive experience at Greenway Kia East. We appreciate your recommendation and we're here if you need anything else in the future!

November 02, 2023

Talked on the phone with a salesperson, what he told me via phone was not what happened after I drove 45 minutes to the dealership. More

by KO4MYKIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony , Joseph Mnassa
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Nov 02, 2023 -

Greenway Kia East responded

I'm sorry to read about your experience. It's important that our team provides accurate information and it sounds like we missed the mark here. I'd appreciate the opportunity to discuss this further with you, if you're willing, please reach out directly at your earliest convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

November 02, 2023

Pedro is very helpful, he is always kind and willing to help. The rest of the staff is great too More

by Santescallon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo
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Nov 02, 2023 -

Greenway Kia East responded

Thanks for sharing your kind regards for Pedro and the Greenway Kia East team! We love to see five-star reviews on our page.

November 02, 2023

Customer Service was great. He was to assist me with touching baw with the appropriate Service Asvisor regarding the status of.my appt and the services needed. More

by richeduworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop, Gina Carpio, Kenny, and Emmitt.
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Nov 02, 2023 -

Greenway Kia East responded

We're glad to know that our team at Greenway Kia East was able to provide you with great customer service and keep you updated on your appointment status. Thanks for the positive review!

November 02, 2023

The service was fast and at time they advised will be … waiting room clean but lack of water or coffee More

by ccastilca72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Nov 02, 2023 -

Greenway Kia East responded

We appreciate your feedback and are glad to know you found our service at Greenway Kia East prompt. We'll take note of the amenities in the waiting room for future improvements, thank you!

November 02, 2023

Delearship is conveniently located right off 417. It was very clean and complementary coffee was great More

by Amy S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Nov 03, 2023 -

Greenway Kia East responded

Amy, we're glad to know you found our location convenient and enjoyed the coffee at Greenway Kia East. Thanks for your positive feedback!

November 01, 2023

Desde que hice mi primera visita la atención y experiencia fue excelente yun cálido recibimiento More

by CARLOSDOMINIC.ALVA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
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Nov 02, 2023 -

Greenway Kia East responded

Hola, Carlos! Qué bueno saber que nuestro equipo de Greenway Kia East se ha ganado su reseña de cinco estrellas, nos alegra saber que pudimos ofrecerle un cálido recibimiento y atención. Felicidades por su compra! Gracias por tomarse el tiempo de dejarnos un comentario positivo! Esperamos verle pronto.

November 01, 2023

They were helpful and gave me options on how to go about the situation with the car.. More

by arelisacevedo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Nov 02, 2023 -

Greenway Kia East responded

Thank you for the review! We appreciate your support of Greenway Kia East and are here to help if you need anything in the future!

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