Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,381 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes, Winter Park, Longwood, Kissimmee, Windemere, Winter Garden, Winter Springs and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
Contact Dealership

8701 East Colonial Dr

Orlando, FL

32817

Directions

By Type

Showing 4,381 reviews

September 13, 2024

I was very happy with how quickly and efficiently Shelby handled getting my vehicle taken care of. More

by Robbi314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez, Shelby Bishop
Print
Sep 13, 2024 -

Greenway Kia East responded

Thank you for this lovely review of Shelby and Greenway Kia East! We are grateful for your business!

September 13, 2024

Good service experience- from troubleshooting, ordering part, service, everything in reasonable time. Shout out to Shelby for keeping me updated on service. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
Print
Sep 13, 2024 -

Greenway Kia East responded

Sam, we're glad to hear you had a positive service experience at Greenway Kia East! We'll make sure Shelby knows about your shout-out. Thanks for the feedback!

September 12, 2024

Went in for a recall part, wound up having to return twice after that due to someone breaking my key fob, and trying to pass it off as 'fine' even though it was scotch taped back together. Then they ord More

by SAMUEL.WATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyinfoluwa Adeyeye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2024 -

Greenway Kia East responded

We apologize for the inconvenience you experienced with your key fob. This certainly does not reflect our standards of service, and we regret any frustration caused by these repeated visits. We would like to make things right, so please reach out to us at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 12, 2024

I spoke to Josh about my car gas tank issue and was told he would speak to the manager for me and give me a call back. He never called me so I gave Kia a call to speak with him but he was unavailable and I More

by ANJALIERAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Mathew Westberg
Print
Sep 17, 2024 -

Greenway Kia East responded

Anjalieram, I'm really sorry to hear about the lack of follow-up on your gas tank issue. This isn't the level of service we aim for and I apologize for any frustration caused. Please reach out directly so we can address this matter promptly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 12, 2024

They did 2 recalls on my 2011 KIA Soul free of charge. It took around 1 week for the parts to come in (and they required a vehicle inspection before they would order the parts, so I had to make two trips More

by Niteman131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop, Mathew Westberg
Print
Sep 12, 2024 -

Greenway Kia East responded

Thanks for sharing your experience! We're glad Greenway Kia East could take care of the recalls on your KIA Soul. We appreciate your patience with the process and hope everything is running smoothly now!

September 12, 2024

We came to Greenway Kia East with a bit of an unusual and complex deal we wanted to do. Luigi and the rest of the staff (we interacted with sales management and finance as well) worked with us, were patient More

by brumley.blair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi Nicoloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayoub Lazaar
Print
Sep 12, 2024 -

Greenway Kia East responded

Blair, we're delighted to hear that Luigi and the team at Greenway Kia East could assist with your complex deal. Thanks for sharing your positive experience!

September 11, 2024

Me gusto mucho fuy bien atendido y estoy satisfecho con el servicio de yoanel fue muy profecional y nos dio un servicio exelente More

by eniotamayoromero102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoanel
Print
Sep 12, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia! Nos alegra saber que Yoanel le brindó un servicio excelente en Greenway Kia East. Esperamos verle de nuevo pronto!

September 11, 2024

Fast , friendly and welcoming. I always recommend Orlando Kia east . Been going since 2018. Great customer service. More

by WATCHCKY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2024 -

Greenway Kia East responded

Thanks for your continued support and recommendation! We're delighted to hear that you've had great experiences with our team at Greenway Kia East since 2018. Looking forward to serving you again soon!

September 10, 2024

Turn around for fixing my vehicle was fast, Was updated frequently and staff was extremely friendly More

by ALIKINS2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! We are happy to hear that our team was efficient and friendly!

September 10, 2024

Noncompliant with customer needs. Refusal to utilize service package when asked package Compliant with location. More

by MEETMICHI
Recommend Dealer
No
Employees Worked With
I know not important
Print
Sep 17, 2024 -

Greenway Kia East responded

I'm sorry to hear about your experience. We strive to meet all customer needs and it's concerning that we fell short here. Please reach out so we can address this issue directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

1
...
228
229
230
...
439