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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,324 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,324 reviews

August 24, 2024

A great dealership with a knowledgeable staff and excellent overall customer service. I would highly recommend this place to anyone. More

by NEV1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
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Aug 26, 2024 -

Greenway Kia East responded

Thank you for the high recommendation! We're delighted to hear that our team at Greenway Kia East provided excellent customer service. We appreciate your support and look forward to serving you again!

August 24, 2024

The only reeason I come to this service center is because Joshua Fernandez. He is a rockstar! The service manager not so much. More

by DAWN35
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
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Aug 28, 2024 -

Greenway Kia East responded

Dawn, thank you for sharing your feedback. We're happy to hear that Joshua's top-tier service keeps you coming back, but we apologize if the experience with other team members didn't meet your expectations. If you'd like to discuss further, please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 24, 2024

In waiting area was harassed by a Kia salesman that went down the line of waiting customers , to trade my van , Ridiculous ! Made the dealership look desperate for sales ! Then I was rushed at checkout to More

by HEYITSNANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t know anyone’s name
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Aug 28, 2024 -

Greenway Kia East responded

Nana, thank you for sharing your experience. I'm glad to hear that your service advisor provided excellent support, but it's clear we have areas to improve on. If you'd like to discuss this further or share more details, please reach out anytime. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 24, 2024

The service was great and every time I go for oil change and everything else. More

by BIVECAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyinfoluwa Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Shelby Bishop, Mathew Westberg
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Aug 26, 2024 -

Greenway Kia East responded

Hi Bivecao, thanks so much for taking the time to leave Greenway Kia East a great review!

August 24, 2024

The service team did a great job handling three open recalls. Then completed a 63 point inspection. More

by LEWIS.BOOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Shelby Bishop, Mathew Westberg
Report | Print
Aug 26, 2024 -

Greenway Kia East responded

Knowing we are providing this level of service and care to you is validating for our team, Lewis! Thank you for your business, from your friends at Greenway Kia East!

August 24, 2024

Great service, Great staff. Made the experience easy. Issues were taken care of quickly. Would highly recommend More

by dcphill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Report | Print
Aug 26, 2024 -

Greenway Kia East responded

Thank you for the high praise! We're delighted to hear that our team at Greenway Kia East made your experience smooth and efficient. We appreciate the recommendation!

August 23, 2024

I went in for an oil change and left with a new vehicle. I'm in love with my Range Rover. More

by Kiki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lebron, Nicolas Santiago
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Aug 26, 2024 -

Greenway Kia East responded

Kiki, congrats on your new vehicle! The Greenway Kia East team appreciates your five-star review. Enjoy your new Range Rover!

August 23, 2024

Liam is a wonderful salesman. Found me the car I was looking for. The only thing is still having a problem with my alignment More

by Skyguy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez, Liam Baker, Shelby Bishop
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Aug 26, 2024 -

Greenway Kia East responded

Thank you for the feedback! We're glad Liam helped you find your car at Greenway Kia East. Please reach out to our service department so we can address the alignment issue promptly.

August 23, 2024

I was able to get a same day appointment before 9am for an emergency and it was remedied before 1pm. They are efficient and thorough! More

by Maximus Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fin
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Aug 23, 2024 -

Greenway Kia East responded

Maximus, we're glad to hear that our team at Greenway Kia East could assist you promptly and efficiently. Thanks for sharing your experience!

August 22, 2024

They fix my car. but let my car messy inside and shoes print in de dash and console More

by Sandramedina409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Report | Print
Aug 28, 2024 -

Greenway Kia East responded

Sandra - We take customer satisfaction seriously and it's disappointing to read about your experience. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help here. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com.

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