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Greenway Kia East

Orlando, FL

4.4
4,381 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes, Winter Park, Longwood, Kissimmee, Windemere, Winter Garden, Winter Springs and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,381 reviews

September 17, 2024

Was forced to provide one star to continue…this is totally ridiculous Zero stars! your service department sucks! More

by QUELINDA59
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
Sep 18, 2024 -

Greenway Kia East responded

We apologize for the frustration you've experienced with our service department. This is certainly not the level of service we aim to provide, and we'd like to make things right. Please reach out at your earliest convenience so we can address your concerns directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 17, 2024

Is very nice and mr Pedro help us to have a very nice car at Our home More

by Jose rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo-coello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

Jose, we are happy to hear that you enjoyed working with Pedro at Greenway Kia East! Thank you for your business, and we hope you continue to love your new car.

September 17, 2024

The salespeople show you that they do not care if you don't do things the way they think you should. I had an issue and was basically lied to 3 times before I went to the finance manager to get help. The More

by pandersonii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Pillar, Eric ???, Hicham Belharsa, luis Monroy
Sep 18, 2024 -

Greenway Kia East responded

I'm sorry to hear about the difficulties you faced with us. It's good to know that you eventually received the help needed, but your experience with our team is concerning. If you'd like to discuss this further or share more details, please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

September 17, 2024

I used to be a City Kia customer. I spent a good amount of money with them. Their service department changed employees and service team so many times I couldn’t keep track. After bein More

by Tammyowen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Sep 17, 2024 -

Greenway Kia East responded

We're delighted to hear that your experience at Greenway Kia East has been positive and that our team made you feel valued. Thanks for choosing us for your automotive needs!

September 16, 2024

Excelent customer service, easy to get the car ready the same day bought. Promotion has been applied as expected which gave value to my expectation. More

by djzakzuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez, Oussama Alhyane
Sep 17, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're delighted to hear that our team at Greenway Kia East provided excellent customer service and met your expectations. Enjoy the new car!

September 14, 2024

The were very helpful and listen to all my concerns and questions, I will recommend definitely the dealer More

by adrianadelgado598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
Sep 16, 2024 -

Greenway Kia East responded

Adriana, we're glad to hear our team at Greenway Kia East was helpful and attentive. Thanks for recommending us!

September 14, 2024

Friendly staff and on time. Very carefully about the service and the comunication always informative and clear More

by Carlos Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Greenway Kia East responded

Carlos, we're glad to hear you had a positive experience with our team at Greenway Kia East. Thanks for the great feedback!

September 13, 2024

Alfredo Infante Perez went above and beyond, it was because of him I bought my car! More

by Dwc083
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez, Alfredo Infante Perez
Sep 13, 2024 -

Greenway Kia East responded

We are glad to hear that Alfredo provided excellent sales support. Thanks for choosing Greenway Kia East!

September 13, 2024

Great communication. On time service. Washed my car. I would definitely use again. Good location. More

by ELWOODDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez, Shelby Bishop
Sep 16, 2024 -

Greenway Kia East responded

Thanks for leaving Greenway Kia East a five-star review! We are happy to hear that our team communicated well.

September 13, 2024

It is very professional, meet time frame with appointment, no need to wait. Excellent customer service More

by ASKMILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Sep 16, 2024 -

Greenway Kia East responded

Thank you for the fantastic feedback! We're glad to hear that our team at Greenway Kia East provided excellent customer service and met your appointment time frame. We appreciate your support!

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