Greenway Kia East

Very misleading advertisment I went in the dealership and I asked specifically about the $7000 over the kelly bluebook price before I did anything. I let them I was told they only I went in the dealership and I asked specifically about the $7000 over the kelly bluebook price before I did anything. I let them I was told they only needed to appraise my car so I let them do so they came back and told me it would be fine they looked at it and all we would need to establish now was the payment I asked them several times again if they were sure because I did not want to go ahead if this wasn't done where I needed to put more than what I wanted because of their $7000 but of course they said they were sure by the time we finish they wanted me to put double the amount I agreed on because they lied they DO Not give you more than Kelly bluebook I could go to any dealer and buy whatever I want with that same amount down so they are liars and don't fall for it like I did. BIG WASTE OF TIME AND CREDIT POINTS More

Awesome experience I had received a phone call from Emmanuel as my 2010 Optima was out of warranty . It was my birthday weekend so I decided to just take a look and see I had received a phone call from Emmanuel as my 2010 Optima was out of warranty . It was my birthday weekend so I decided to just take a look and see what they could do. I wasn't necessarily looking for a new car so if I wasn't satisfied I was content to walk away. He was very professional and helpful and I test drove a couple of vehicles. The Optima was by far the best deal and they worked until they got the payment below my other payment. Who could argue with that! I would happily recommend Emmanuel and the rest of the staff were exceptional as well. It was the best birthday present EVER! More

Satisfaction First and Foremost After having our last Kia Sorrento for 11 years we thought it was time to get another, the other had finally come down to the only large repair we ev After having our last Kia Sorrento for 11 years we thought it was time to get another, the other had finally come down to the only large repair we ever had and it was a necessity.. I spoke with Melinda and told her what we wanted. She was very friendly and helpful. We decided to lease this time. She showed us one car, though not totally what we wanted, it was close enough. When I got home with the car I realized that we had settled though for less than we wanted, but we loved the still loved the car. In a moment of clarity I decided to at least let her know we were a bit disappointed. Within a day I received a call from Melinda apologizing and saying that she had found the exact car we wanted and offered to exchange it out for the same price. I was flabbergasted. Not only did the dealership go along with this but she actually delivered the car to our door with the new papers. She stayed to show us the new features and left two very happy people with their new Sorrento,. Car buying had always been a torturous process for me and it was second only to going to a doctor in trepidation. Melinda has changed all that for us. We know that next time 3 years from now, we'll be back and hope that Melinda will be there to assist us again. More

great service.. Gareth was great help in the purchase of my vehicle. he is kind, friendly, and very helpful. he also helped us alot and took his time with us when it Gareth was great help in the purchase of my vehicle. he is kind, friendly, and very helpful. he also helped us alot and took his time with us when it came to working with us with the explanation of a price and payments. if you go to orlando kia east i highly recommend Gareth to help you with the purchase of your next vehicle. He's AWESOME! More

Bad Experience Stay far away from any Orlando Kia. Four hours sitting in the dealership waiting for them to produce the paperwork to buy a car?! No follow up on a co Stay far away from any Orlando Kia. Four hours sitting in the dealership waiting for them to produce the paperwork to buy a car?! No follow up on a concern I had. No help from them to fix a problem. More

Speed Bumps Orlando Kia east sold me a vehicle that needed over $6,000 worth of work that needed to be done once I bought it. Thankfully the factory warranty was Orlando Kia east sold me a vehicle that needed over $6,000 worth of work that needed to be done once I bought it. Thankfully the factory warranty was still covered. I drive the "fixed" vehicle home to find that now my overhead liner inside the cab is falling down all in the cab. It was until Luis the GM got involved until we saw progress. He helped out very much and an grateful for him. More

Smooth Transaction Melinda was such a pleasure to work with. Very friendly and caring. I would definitely recommend her to my friends and family in the future when they Melinda was such a pleasure to work with. Very friendly and caring. I would definitely recommend her to my friends and family in the future when they are shopping for a new vehicle. More

Excelente servicio al cliente!!! Excellent customer service! Freddy is a knowledgeable and energetic sales person that took time to explain the features of the car we selected and then answered all the questions Freddy is a knowledgeable and energetic sales person that took time to explain the features of the car we selected and then answered all the questions we had.I highly recommend Freddy. More

Helpful Service It was a fairly quick process which is important to me due to my inherent lack of free time. Emmanuel listened to what it was that I needed and what I It was a fairly quick process which is important to me due to my inherent lack of free time. Emmanuel listened to what it was that I needed and what I wanted and customized everything to suit me. They even allowed me to take my new car to go home and let out my dogs while they handled the paperwork. It was a stressful decision to spend the money on a new car and the guys at Kia did a great job easing my mind. I feel I got what I paid for. More

Superb experience I was referred to this Kia dealership versus the one on West Colonial for their superb and most excellent way of treating their customers and especial I was referred to this Kia dealership versus the one on West Colonial for their superb and most excellent way of treating their customers and especially their returned customers. I was impressed with their friendliness as well as their promptness. Manny took very good care of me when I returned to finish my car deal! . This was my first time buying a car and I would absolutely return and refer Manny in a heartbeat! Thank you Manny for making my experience a happy one! More