Greenway Kia East

Salesperson and manager were excellent fair and answered all our questions. However, the finance director was a bit rude and was insisting we pay for items not on the sticker. all our questions. However, the finance director was a bit rude and was insisting we pay for items not on the sticker. More

Timely responses, catered to the customer, held firm to our deal despite changing circumstances. He did a great job. our deal despite changing circumstances. He did a great job. More

Came in to have service engine light and recalls done and after words had a few questions was sent parts desk and Richard help me with all my issues after words had a few questions was sent parts desk and Richard help me with all my issues More

I brought my car in for an oil change. Never received a call that my car was ready to be picked up. I called, no answer. I texted my advisor, no answer. I came to the dealership, my car wa Never received a call that my car was ready to be picked up. I called, no answer. I texted my advisor, no answer. I came to the dealership, my car was ready, the receptionist had to find my paperwork, get approval for my coupon from Josh (who was my advisor who never called). There was a car blocking my car. I had to find my car. I am done. This is my 4th Kia and 3rd we purchased from Greenway Kia. It will be our last. More

I was told that my car would be finished in 2 hours by the service team. I was not called or notified of my vehicle's status. I called and was hung up on/waiting on hold for a few times on sunday; still n the service team. I was not called or notified of my vehicle's status. I called and was hung up on/waiting on hold for a few times on sunday; still no call or text about my car. I called once again on Monday morning (after having to take off of work due to not having a vehicle). They told me that the car was just finished and it is ready for pickup. I think they forgot to put in the system that my car was complete and made it seem like the car was completed AS SOON as I called. Also, some worker was sleeping at the desk when I came in at 11am on Saturday morning. Do better. More

The staff- Joshua Fernandez was very helpful and made the experience less stressful! He is very good! experience less stressful! He is very good! More

The process was streamlined and they helped me with exactly what I needed. The staff was also friendly. However, a full cost estimate for the suggested repairs was not fully provided and required addit exactly what I needed. The staff was also friendly. However, a full cost estimate for the suggested repairs was not fully provided and required additional inquires before I could leave. More

Joshua was instrumental in getting my first service and taking care of everything. Service was performed on time and the customer service department was great. taking care of everything. Service was performed on time and the customer service department was great. More

Great place to buy a new or used car from Kia. Sells man knew what they were talking about and were very helpful during the whole purchase process. Would recommend this dealership. Sells man knew what they were talking about and were very helpful during the whole purchase process. Would recommend this dealership. More

EXCELLENT staff. Samantha, Iris and Pedro Sotolongo are exceptional and professional!!! They listen to the desires of the consumer in a personal consideration for sat Samantha, Iris and Pedro Sotolongo are exceptional and professional!!! They listen to the desires of the consumer in a personal consideration for satisfaction in service and preference of ones liking. It is having a staff like this that makes one not only want to return but refer others to come and experience what Kia East offers. These individuals need to be recognized for the professional courteous kind sincere work that they provide for your dealership!! God bless you!!! More