Greenway Kia East

My experience at Kia was amazingly smooth, the customer service I received from Melinda went above and beyond what I expected. With her super helpful and friendly demeanor, she was completely understanding service I received from Melinda went above and beyond what I expected. With her super helpful and friendly demeanor, she was completely understanding on my need to stay at a certain budget. I will definitely be recommending her and your dealership to friends in search of a new or used vehicle. More

I am very concerned about the sales tactics of your Orlando Kia East car sales location. My mother (Mary J. Snider) was in need of a car and she liked the Kia for its warranty features as advertised on Orlando Kia East car sales location. My mother (Mary J. Snider) was in need of a car and she liked the Kia for its warranty features as advertised on TV. My mother(Mary J.Snider) was prayed upon by means of high pressure sales tactics. Please let me explain. I received a call from the Salesman listed above Ray Okbay asking me to go online and give him rave reviews about himself and how exceptional his service was for my mother (Mary J. Snider)who was sitting in front of him at the time. My mother is elderly and would not be able to complete this task on her own. Mr. Okbay was at first prompting me to give him all 5's and to briefly give a statement that my mother is happy and would refer him to her friends and family. Something was not right about the conversation and I asked him to not do this and I would not give false information about the service my mother was receiving. I explained to Mr.Okbay that my mother is the one who would need to give him such Kudos and Accolades due to the fact that I was not there. In addition to that conversation I explained to Mr.Okbay that my mother is in need to purchase new or used vehicle and she is on a fixed income due to being elderly and retired. I again explained in detail that my mother was ready to purchase a new/used vehicle. Mr.Okbay not really knowing who I was or if in deed I was her daughter gave personal and confidential information about my mothers credit history and was ranting and raving in regards to the fact that she could purchase any vehicle that she wanted because "her credit is that good." Late that evening my mother calls me very upset because Mr.Okbay Leased her a vehicle and it was not for purchase. My mother explained to me that she was not educated on what kind of contract she was signing and the salesman was looking out for his best interest because she thought she was purchasing a vehicle. My mother then returned the vehicle the next morning. I would like to see this Kia location Audited for quality because noone should ever have an experience like this. Salesman should have the best interest of the client at heart not their pocket. These kinds of salesman reflects the culture and values of the dealership. This says a lot. I will definetly not recommend this dealership to anyone and if anyone asks they will know the name of the dearlship and the Salesman involved because this is the kind of employees that the dealership has for customer service. More

Very friendly both of them. Glad they worked hard on getting the price down closer to my expectations. Walked in expected an LCD modeled but walked out with the SX getting the price down closer to my expectations. Walked in expected an LCD modeled but walked out with the SX More

Great guy, Wonderful to work with, very helpful and understanding of my needs in a new vehicle. Will refer Pedro to all friends and family. understanding of my needs in a new vehicle. Will refer Pedro to all friends and family. More

Very friendly and approachable, easy to work with on every level, worked with the price, color, style, model, and make I was interested in getting every level, worked with the price, color, style, model, and make I was interested in getting More

Amine and the entire staff has been very polite and took very good care of me. Buying a car is a huge investment and you guys all made me feel comfortable and welcomed. I thank each and every employee from very good care of me. Buying a car is a huge investment and you guys all made me feel comfortable and welcomed. I thank each and every employee from the bottom of my heart. You have gained my trust, respect and a loyal customer for life. Thanks again!! More

One of my best car buying experiences. I was very pleased with Anthony he was very helpful and friends. I am very happy he was the guy to help me find my car with Anthony he was very helpful and friends. I am very happy he was the guy to help me find my car More

Awesome guy! Very courtious, friendly and helpful! What I liked the most about my experience is that he gave me time to make my decision. liked the most about my experience is that he gave me time to make my decision. More

Melinda was upfront about pricing and stood by the price she gave me. This vist has been stress free so far. I am enjoying my visit so far she gave me. This vist has been stress free so far. I am enjoying my visit so far More

Go see Melinda! She was very insightful and helpful and friendly! The process was quick and easy with no pressure. I will recommend my friends and family to visit Orlando KIA East! friendly! The process was quick and easy with no pressure. I will recommend my friends and family to visit Orlando KIA East! More