Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
3,471 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
Contact Dealership

8701 East Colonial Dr

Orlando, FL

32817

Directions

By Type

Showing 3,471 reviews

November 02, 2023

Talked on the phone with a salesperson, what he told me via phone was not what happened after I drove 45 minutes to the dealership. More

by KO4MYKIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony , Joseph Mnassa
Report | Print
Nov 02, 2023 -

Greenway Kia East responded

I'm sorry to read about your experience. It's important that our team provides accurate information and it sounds like we missed the mark here. I'd appreciate the opportunity to discuss this further with you, if you're willing, please reach out directly at your earliest convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

November 02, 2023

The service was fast and at time they advised will be … waiting room clean but lack of water or coffee More

by ccastilca72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Nov 02, 2023 -

Greenway Kia East responded

We appreciate your feedback and are glad to know you found our service at Greenway Kia East prompt. We'll take note of the amenities in the waiting room for future improvements, thank you!

November 02, 2023

Delearship is conveniently located right off 417. It was very clean and complementary coffee was great More

by Amy S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Nov 03, 2023 -

Greenway Kia East responded

Amy, we're glad to know you found our location convenient and enjoyed the coffee at Greenway Kia East. Thanks for your positive feedback!

November 01, 2023

They were helpful and gave me options on how to go about the situation with the car.. More

by arelisacevedo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Nov 02, 2023 -

Greenway Kia East responded

Thank you for the review! We appreciate your support of Greenway Kia East and are here to help if you need anything in the future!

November 01, 2023

It was a long process, but good. They give you a license plate out the door. More

by HENRYSANFORD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam , Joseph Mnassa
Report | Print
Nov 02, 2023 -

Greenway Kia East responded

Thank you for the review, Henry! We hope to see you again at Greenway Kia East!

November 01, 2023

Desde que hice mi primera visita la atención y experiencia fue excelente yun cálido recibimiento More

by CARLOSDOMINIC.ALVA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Nov 02, 2023 -

Greenway Kia East responded

Hola, Carlos! Qué bueno saber que nuestro equipo de Greenway Kia East se ha ganado su reseña de cinco estrellas, nos alegra saber que pudimos ofrecerle un cálido recibimiento y atención. Felicidades por su compra! Gracias por tomarse el tiempo de dejarnos un comentario positivo! Esperamos verle pronto.

October 31, 2023

The service was excellent and customer service was varie helpful in addressing my car needs. More

by blessed0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Oct 31, 2023 -

Greenway Kia East responded

We are thrilled to hear this positive feedback regarding our friendly assistance and top-notch service. If there is anything else we can assist you with, please don't hesitate to reach out! Take care! -- The Greenway Kia East Team

October 31, 2023

Almost 1 month to fix my niro software bugs and ac problem, they parked my vehicle outside and returned it with a lot of leafs, a dent and dirty, worst, it's almost impossible to talk with the service More

by Vinicius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Oct 31, 2023 -

Vinicius responded

.

Oct 31, 2023 -

Greenway Kia East responded

Vinicius, I'm really sorry to read about your experience. It's clear we didn't meet expectations in terms of communication and vehicle care during its service period. We'd like the opportunity to make things right and restore your faith in us. Please reach out so we can address this situation directly with you - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com.

October 31, 2023

El personal es atento y servicial . Disponible para ayudar a todos en sus preguntas .Excelente More

by CARLOSDOMINIC.ALVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua en servicio
Report | Print
Nov 01, 2023 -

Greenway Kia East responded

Hola, Carlos! Gracias por dejarnos una reseña positiva sobre su experiencia con nosotros en Greenway Kia East! Nos alegra saber que la atención de nuestro equipo excelente - Esperamos volver a ayudarle en su siguiente visita!

October 31, 2023

Best experience ever was not even looking for a Kia got a special platinum edition EV6 very few in the country. Just said to my self why not see them. Was the best last minute call i did. Looked at theTel More

by 4jerrybrodka
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nawfal , Joseph Mnassa
Report | Print
Nov 01, 2023 -

Greenway Kia East responded

Jerry, it's fantastic to know that Nawfal and our team at Greenway Kia East were able to assist you in finding the perfect EV6. We're glad we could exceed your expectations with our service and quality! Thanks for recommending us.

1
...
216
217
218
...
348