Greenway Kia East

First customer complaint ever after over 55 years in Orlando I traded in my 2011 Kia Soul for a 2014 and wanted to lease. After Kia finance made a mistake on the paperwork for the 2011 Kia they wrongly sent me I traded in my 2011 Kia Soul for a 2014 and wanted to lease. After Kia finance made a mistake on the paperwork for the 2011 Kia they wrongly sent me to all three collection agencies. I drove my new car home I received a call from the dealership the next day that Kia would not do the lease deal. I went back to return the car and get my trade back at this time not knowing why there was a problem. The Sales Manager told me Quote " That's not the way it works, you signed the paperwork we need to get you financing." I didn't want to buy, just lease for financial reasons. After all was said and done it was Kia that finally financed my car. I left in tears and tried to get the owner to help me make my deal a lease. If Kia would finance me why wouldn't they lease to me? He wouldn't call me back or answer my letters. I finally went to the bbb to complain and even that didn't help. I loved my 2011 and I love my new Soul but can't wait to get out of it so I don't need to pay Kia each month after the way I was treated by the company. I didn't get a CSI form to fill out (not a surprise because they knew it would be bad) so I found this outlet. More

Best place to shop Kp was very professional I had went to Deland Kia and they close the door on me the manager was very unprofessional that's went I call Orlando Kia and Kp was very professional I had went to Deland Kia and they close the door on me the manager was very unprofessional that's went I call Orlando Kia and kp was good to me I thanks him so much Cus he took his time to get me a good deal and put me in my new Optima 2015 words can't express how happy I feel I would recommend KP to anyone great customer service ?? More

Would Definitely Recommend This Dealer! When I first walked into Kia Orlando East just to look for a car, I really didn't expect to leave with a car within a matter of hours. Everyone that w When I first walked into Kia Orlando East just to look for a car, I really didn't expect to leave with a car within a matter of hours. Everyone that worked there is so friendly and make sures you are taken care of. Especially Freddy, helpful, went over and beyond to make sure my family and I had a great reliable car. Also the monthly payment was definitely reasonable which was a plus in my book. I would definitely recommend this dealer to anyone who is looking for a car. More

Great and friendly customer service. I was driving by and heard their commercial on the radio. So I decided to go in and get some details about their ad. I told them what I was looking f I was driving by and heard their commercial on the radio. So I decided to go in and get some details about their ad. I told them what I was looking for and I got to test drive exactly what I wanted. There was a little problem and that was that my credit was not perfect. However Anthony and Oludare were able to work with me and got me a very good loan on the vehicle I purchased. The whole time they were very friendly and courteous. It was a great experience,but it got even better when I hit the "Gong" upon purchasing my vehciel. It was a great shopping experience. More

Friendly and professional I have had quite a bit of dealings with this dealership in the last 7 weeks. I went in to see a Kia Sorento and drove away a few hours later with my I have had quite a bit of dealings with this dealership in the last 7 weeks. I went in to see a Kia Sorento and drove away a few hours later with my new Sorento. Had a couple occasions to stop in and have always been treated very well. I stopped in again last week to ask about changing my cloth seats to leather and in 20 minutes was on my way to trading in my 7 week new Sorento for another one with leather seats. Crazy I know. But they made it worth it for me and I am a very happy customer still. If your looking for a Kia this is the dealership to use. More

Premiere Customer Service Was very pleased with Melinda's Customer Service (as I also do). Had just left another dealer after walking the lot checking out vehicles for about 4 Was very pleased with Melinda's Customer Service (as I also do). Had just left another dealer after walking the lot checking out vehicles for about 45 minutes. Was never approached at any time. She approached us as soon as we got out of our vehicle to assist us through the whole purchase. Way to go!!! Thanks! More

Great Deal! Thanks to the help of the sales people who atended me and my wife, we were able to get our previous car loan paid off and we recieved money on top of Thanks to the help of the sales people who atended me and my wife, we were able to get our previous car loan paid off and we recieved money on top of the pay off amount towards a Brand new Kia and were very pleased with our contract. More

Professional, Simple, Fun This dealership is fantastic on all fronts. Customer service oriented from the moment you walk in. Freddy walked me through the entire process and I f This dealership is fantastic on all fronts. Customer service oriented from the moment you walk in. Freddy walked me through the entire process and I felt confident about my purchase. There are no tricks or gimmicks because they are an honest dealership. Freddy who was my sales associate, was super helpful. He gave me professional advice throughout the entire process, which made me feel confident at the end. I'm a first time car buyer and this was the honestly the best experience I could ask for. Thanks Freddy and thanks Orlando Kia East! More

Car Puchase For the first time in several years, we found ourselves needing a newer vehicle.Dreading the shopping process, our experience with Orlando Kia resulte For the first time in several years, we found ourselves needing a newer vehicle.Dreading the shopping process, our experience with Orlando Kia resulted in a terrific purchase, which we are very happy with. Jorge was especially friendly and accomodating. More

Saner Saleb Our salesman Samer Saleb was excellent . Very professional and knowledgable . There were some bumps in the road but Sam got it done . We appreciate e Our salesman Samer Saleb was excellent . Very professional and knowledgable . There were some bumps in the road but Sam got it done . We appreciate everything that he did for us . Thanks Sam & Orlando kia east . More