Greenway Kia East

There isn’t much follow through with the service center. I have to call to make sure things are in. After going in for one recall I’ve now been notified of an older recall via mail. I don’t understand why t I have to call to make sure things are in. After going in for one recall I’ve now been notified of an older recall via mail. I don’t understand why this wasn’t addressed while at the dealer. If a diagnostics is run would this not come up? I had to remind them of a headlight issue that I overheard and then no one followed up to tell me what the issue was or how to fix it. I still do not know how to fix it. More

Area for customers in the service center is horrible. You offer complimentary snacks that all the employees take…fridge with no water. Must also be the employees taking it. I was in an arm sling. This hu You offer complimentary snacks that all the employees take…fridge with no water. Must also be the employees taking it. I was in an arm sling. This huge guy in the service area who walked in front of me in the seating area instead of going around. Didn’t have any manners. This place is ghetto. And you can tell there is no mgmt there. More

The service techs were great ! Kenny Ortiz took very good care of us Polite and educated in addressing our concern. Definitely will be taking our car there for any service issu Kenny Ortiz took very good care of us Polite and educated in addressing our concern. Definitely will be taking our car there for any service issues. More

Kevin D. did not care about his job. Didn't do much to show features of the car. Not personable. Overall, not a great experience because of him. did not care about his job. Didn't do much to show features of the car. Not personable. Overall, not a great experience because of him. More

Past bad reviews were true. ..pitiful!! First and last business with them pitiful big no ..pitiful!! First and last business with them pitiful big no More

The battery light came on in September despite having purchased a new battery the prior November. My regular repair shop suggested going to Kia for a complete diagnostic in case it was an electrical iss purchased a new battery the prior November. My regular repair shop suggested going to Kia for a complete diagnostic in case it was an electrical issue which only Kia could repair. It turns out it was the alternator. I was going to take it back to my shop for more affordable service, but Shelby and Josh worked together to match their repair price and keep me as a happy customer. They even finished the work earlier than expected and just in time for my birthday! Now if we could just lose the payment fee for paying with a credit card, it would be perfection. More

I hate when I take the car for service and I get back my car and almost everything is set out of place car and almost everything is set out of place More

The whole process was smooth from the quote to signing. Everyone was pleasant and helpful. Greg Williams was awesome and I will definitely be back for next Kia. Everyone was pleasant and helpful. Greg Williams was awesome and I will definitely be back for next Kia. More

Excellent service. The staff very friendly and concern on my needs. Service department concern on my recall. The staff very friendly and concern on my needs. Service department concern on my recall. More

Although I was disappointed in the engine failure as a multiple vehicle Kia owner. The service provided by Greenway Kia and my service advisor Fin along with the technicians involved was excellent. It has multiple vehicle Kia owner. The service provided by Greenway Kia and my service advisor Fin along with the technicians involved was excellent. It has restored a lot of my faith in Kia as my future vehicles of choice ✔️ More