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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,215 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,215 reviews

November 04, 2024

Clean environment, comfortable waiting area and customer service, my car was ready in timely manner More

by NKROSS7772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Greenway Kia East responded

These are all things we love to hear! Thank you for the stellar review of Greenway Kia East.

November 04, 2024

We brought our telluride in for maintenance and a recall. Everything was done professionally and they even washed and vacuumed it. The car runs perfectly! More

by Beckyberggren32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The collision department is also first rate!
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Nov 04, 2024 -

Greenway Kia East responded

Becky, we're delighted to hear that your experience with Greenway Kia East was professional and thorough! It's great to know everything went smoothly and you're enjoying a clean, well-running Telluride. Thanks for sharing!

November 04, 2024

Appropiate serivice but they must improve the right explanation of the additional Shop charge ( Disposable management ) when they share their final quotation and don't get angry if their customer ask f More

by Diego Escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Greenway Kia East responded

Diego, thank you for your feedback. We appreciate your suggestions and will work on improving our communication regarding additional charges at Greenway Kia East. Your input is valuable to us as we strive to enhance the customer experience!

November 04, 2024

The dealership failed to follow-up with my financing. The salesperson(Kevin) that harassed me into financing a vehicle (suggesting I allow my current vehicle to be repossessed) is avoiding me, along, wit More

by LAYBABYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin, Abdel Trabelsi
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Nov 04, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your experience was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 04, 2024

Carlos was pleasant and efficient. The work was done as expected in under the time estimated. More

by MARTINATIMEKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! It's great to hear that Carlos was pleasant and efficient. See you next time!

November 03, 2024

On 10/31, my check engine light went on. I called Greenway KIA and got a Monday appointment. I brought my 2024 Seltos in Friday. I got no guarantee my car would be serviced on Friday. More

by aedncc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin
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Nov 04, 2024 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East was able to service your 2024 Kia Seltos promptly and keep you informed throughout the process. Thank you for sharing your experience, and we're glad we could help!

November 03, 2024

My appointment was scheduled quick and they were able find the issues fast and the rep communicate with me More

by HELVYARIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
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Nov 04, 2024 -

Greenway Kia East responded

We're delighted to hear that your appointment at Greenway Kia East was efficient and the team communicated well with you. Thank you for sharing your experience!

November 03, 2024

Excellent service from check in to check out everyone goes out of there way for you More

by lpugliese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
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Nov 04, 2024 -

Greenway Kia East responded

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

November 02, 2024

Had an unusual software issue that took a little creative thinking, many thanks to the service team!! More

by VH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Greenway Kia East responded

We're glad to hear our service team at Greenway Kia East was able to tackle that unusual software issue for you! Thanks for trusting us with your vehicle needs.

November 02, 2024

This is the second time I left my vehicle and didn't receive a phone call when it was done. More

by GILMAN.JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know.
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Nov 03, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

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