Greenway Kia East

I had mixed feelings about my experience with Greenway Kia East. Salah in the finance department was fantastic—efficient and professional. However, the vehicle I purchased had a significant issue (a bent Kia East. Salah in the finance department was fantastic—efficient and professional. However, the vehicle I purchased had a significant issue (a bent radar sensor affecting adaptive cruise control) that wasn’t disclosed before the sale. Attempts to resolve this with the salesman were ignored, leaving me disappointed with their post-sale customer service. Transparency and better support would have made this experience much better. More

Matt is great. Salesman are a little too pushy....wait for service is long..need snacks replenished in waiting area Salesman are a little too pushy....wait for service is long..need snacks replenished in waiting area More

"Tuve una experiencia magnífica comprando mi primer carro en Greenway Kia East, un Toyota Yaris. El trato fue personalizaso y excelente por parte de Yoannel y su Manager y quedé muy satisfecho con el servici en Greenway Kia East, un Toyota Yaris. El trato fue personalizaso y excelente por parte de Yoannel y su Manager y quedé muy satisfecho con el servicio. ¡Altamente recomendado!" More

Matt was very helpful and talked me thru all I needed to know regarding my Soul know regarding my Soul More

Things would be better if there were better communication and integration between the sales and service departments and internal team. I’ve experienced more than once the short end of the stick due to the la and integration between the sales and service departments and internal team. I’ve experienced more than once the short end of the stick due to the lack of communication. However Joshua at Greenway Kia East has always been outstanding in his work and very helpful. I wish others followed his work ethic and professionalism. More

My service representative Fin was welcoming and professional. He took the time to explain everything that would be done with the car, especially with the recall. The only reason I don’t give five s professional. He took the time to explain everything that would be done with the car, especially with the recall. The only reason I don’t give five stars is because the trim pieces needed to replace the ones that fell off my car are on back order, which is a frustration. More

At the dealership I have a great customer service experience. The team from those greeting me when I arrived to Shelby who followed up my recall service from beginning to finish were professional and experience. The team from those greeting me when I arrived to Shelby who followed up my recall service from beginning to finish were professional and helpful. More

They did a great job. Fin is the best and it was ready the same day I came in! Fin is the best and it was ready the same day I came in! More

Ke was an excellent salesman. He found the car we were looking for, didn’t over do the selling and gave us a fair price on the car. We love our new Kia Soul that replaced our old, He found the car we were looking for, didn’t over do the selling and gave us a fair price on the car. We love our new Kia Soul that replaced our old, but wonderful, previous Soul. More

Great service! To schedule the appointment was easy, once the vehicle arrives, they took care of everything. Thank you! To schedule the appointment was easy, once the vehicle arrives, they took care of everything. Thank you! More