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Greenway Kia East

Orlando, FL

4.1
2,331 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,331 reviews

September 28, 2024

Everything was right on time. Fin was very responsive and got right back on emails More

by UTNAPHISTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
oludare Baloye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia East responded

We are delighted to hear from you. Thank you for the great review of Greenway Kia East - Fin will appreciate the shoutout!

September 28, 2024

Shelby is great at her job. Very helpful and patient. Would recommend going to her in the future. More

by Zach906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia East responded

Thank you for recommending Shelby! We appreciate your support here at Greenway Kia East.

September 28, 2024

They did the job but offered to wash my car and returned it unwashed , I was disappointed because they kept the car for 2 days because they had to order parts so they had plenty of time to wash it More

by S.juanandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia East responded

I apologize for the oversight with your car wash. We aim to provide thorough, top-notch, service, and it's disappointing to hear we missed this detail during your visit. If you have any further concerns or need assistance, please reach out directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 27, 2024

There is minimal communication, and when you call and ask for an update, very rude and you are made to feel like an inconvenience. More

by MARYGANGWISCH418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia East responded

Mary, I'm sorry to hear about your experience with our communication. We strive for respectful and clear interactions, so it's disappointing to learn we fell short. Please reach out directly so we can address this issue further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 27, 2024

Services advisor they are good , but management are bad, waiting for parts over 2 months and always receiving excuses until one day that I called and threaten them to hire attorney to fix my issue was the o More

by titogrille
Recommend Dealer
No
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia East responded

We apologize for the frustration and delays you've experienced. It's clear we fell short in providing timely assistance and solutions, and this is not how we aim to serve our customers. We'd like to discuss this with you directly. Would you please reach out to me when convenient so we can address this promptly? Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 26, 2024

Great fast service looked after me because I had to wait for my car excellent staff and service mechanic More

by jeffwells45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Greenway Kia East responded

Thank you for sharing your experience, Jeff! We're glad to hear our team at Greenway Kia East provided excellent service and took good care of you. Safe travels!

September 26, 2024

Only thing missing was the car wash and vacuum inside. Also I was told to come back if the check pressure monitoring system came back on. And it has so I will bring it in again to see why this is constant More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Greenway Kia East responded

Van, thanks for your feedback. We're sorry to hear about the issues and will make sure our Greenway Kia East team addresses them promptly when you bring your car back in. We appreciate your patience!

September 26, 2024

So, ghe dealership is where we bought our Kia Telluride and I like them a lot, and I think they’re fair, and do a good job. But I reall hate these surveys. More

by JANDY_JUDYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Greenway Kia East responded

Jandy, we're glad to hear you had a positive experience with Greenway Kia East! We appreciate your feedback and understand that surveys can be a bit of a hassle. Thanks for sharing your thoughts!

September 26, 2024

Good experience the second time I came in. The salesperson Jonathan was a pleasure to work with. He was honest, responsive and not pushy. More

by natalie371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jairo Paez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Melo
Sep 27, 2024 -

Greenway Kia East responded

Natalie, we're glad to hear Jonathan made your second visit a positive one at Greenway Kia East. Thanks for sharing your experience!

September 26, 2024

Great service just didn’t get the car washed 🤷🏽‍♀️ They didn’t ask me if I wanted to have the truck washed and cleaned inside. More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Greenway Kia East responded

Van, we're glad to hear you received great service at Greenway Kia East! We apologize for the oversight with your car wash and will make sure to address this in the future. Thanks for bringing it to our attention!

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