Back

Greenway Kia East

Orlando, FL

4.1
2,331 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
Contact Dealership

8701 East Colonial Dr

Orlando, FL

32817

Directions

By Type

Showing 2,331 reviews

October 01, 2024

Just another crooked car dealership where you feel like you were taken advantage of. Bought a Buick Encore from Alfredo Perez who never showed up after to make true of the many promises he made. He agreed More

by J Hiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andres Urdaneta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Infante Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Oct 04, 2024 -

Greenway Kia East responded

This review is quite concerning to receive. We assure you that we do not run our business to take advantage of our customers, and it's disappointing to hear about your experience with Alfredo Perez. We'd like the opportunity to make things right for you, so please reach out at your earliest convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

October 01, 2024

1. Told me car was available to see and showed up and no idea where car was 2. Came again next day and couldn’t test drive because car was in repair shop 3. Was told it would be a cpo car and was not 4. More

by JD
Recommend Dealer
No
Employees Worked With
Liam
Oct 04, 2024 -

Greenway Kia East responded

JD, I'm sorry to hear about your experience. It sounds like there were several miscommunications and issues that led to frustration on your end. We strive for transparency and reliability in our dealings, so it's disappointing to see we missed the mark here. If you'd like to discuss this further or have any other concerns, please reach out. Thanks, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

October 01, 2024

We enjoy our service manager working with us. He gets to know us and our vehicle and understands what works for us. The more this dealership can do to foster personal relationships, the better th More

by doubloonmain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Dib
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Greenway Kia East responded

Doubloonmain, we're glad to hear that your service manager at Greenway Kia East has been attentive and understanding. We appreciate your feedback on fostering personal relationships and will strive to continue improving in this area. Thanks for sharing!

September 29, 2024

Was greeted right away. Check in was a very easy process. Joshua answered some questions i had. Waiting area was pretty quiet as well. Other employees were friendly as well. More

by D.DENYALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear that Joshua and the rest of our Greenway Kia East team made your visit smooth and pleasant. We appreciate your feedback!

September 29, 2024

It was a great experience. It’s scary buying a car but Jorge made it less miserable and perhaps even enjoyable. Thank you Kia East team More

by Robyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Belharsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iderson Elliassaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia East responded

Robyn, we're delighted to hear that Jorge and the Greenway Kia East team made your car-buying experience enjoyable. Thanks for sharing!

September 29, 2024

We struck a fair deal online and was a super easy transaction. Greg was extremely friendly and accommodated a few car changes. More

by Jeffd398
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayoub Lazaar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia East responded

Jeffd398, we're glad to hear Greg made your online transaction smooth and accommodating here at Greenway Kia East. Thanks for sharing your experience!

September 28, 2024

Shelby was helpful. They fixed my car quickly. Seem to have more appointments than they used to have so that was nice More

by Pfcstasney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia East responded

We're glad to hear Shelby and the Greenway Kia East team were able to assist you quickly. Thanks for sharing your experience!

September 28, 2024

Josh was awesome, he was very professional, they were able to get the issue solved and my car is as good as new. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia East responded

Sam, we're delighted to hear that Josh and the Greenway Kia East team got your car back in top shape. Thanks for sharing your experience!

September 28, 2024

Jonathan, Jorge and Alfredo were very helpful. Abdel, very professional. Overall, great experience. Amazing team! More

by maria1616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Infante Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan was amazing!
Sep 30, 2024 -

Greenway Kia East responded

Maria, we're delighted to hear that Jonathan, Jorge, Alfredo, and Abdel provided you with a great experience at Greenway Kia East. Thanks for the wonderful feedback!

September 28, 2024

Thorough and personable. Second purchase at this dealership. Will likely return when it’s time for another vehicle More

by Robyn
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Belharsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iderson Elliassaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia East responded

Robyn, we're delighted to hear about your positive experience and repeat business with Greenway Kia East! We look forward to assisting you again when it's time for another vehicle.

...
17
...