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Greenway Kia East

Orlando, FL

4.1
2,331 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,331 reviews

October 14, 2024

The worst service department I have ever used. Terrible communication and incompetence and I gave them multiple chances More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 15, 2024 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

October 14, 2024

For the new motor installed on time and car runs great, will use and recommend. And to top it of customer service was top notch. More

by Tgs1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Greenway Kia East responded

We're delighted to hear that your experience with Greenway Kia East was a positive one, and that the new motor installation went smoothly! Thank you for recommending us and appreciating our top-notch customer service. Safe driving ahead!

October 13, 2024

I was very unhappy that this dealership charged over ten percent in a ridiculous shop and usage fee!! This should be included in the service price! More

by SWALKER220
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

October 13, 2024

This dealership made my first purchase of my own car and my first maintenance appointment so easy. Each employee I’ve encountered there was willing to meet me where I needed to be met. The package for the m More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Greenway Kia East responded

Amanda, we're delighted to hear that your experiences at Greenway Kia East have been so positive and stress-free! Our team is dedicated to providing excellent service, and it's great to know we've met your expectations. Thank you for choosing us for both purchasing and maintaining your vehicle!

October 13, 2024

The service advisor was very professional, made sure my vehicle got what was needed. Fully explained my inspection sheet. More

by AVILAV876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Greenway Kia East responded

We're delighted to hear that our service advisor provided a professional experience and thoroughly explained your inspection at Greenway Kia East. Thank you for sharing this feedback!

October 12, 2024

The service was great and my advisor Dustin kept me informed of everything while there. More

by cynarrapoitier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 15, 2024 -

Greenway Kia East responded

We are glad to hear that Dustin provided excellent service. Thanks for choosing Greenway Kia East!

October 11, 2024

Shelby was extremely helpful with our tire problem. She got us in immediately and had it repaired in less than 30 minutes. The beauty of it was that it was reasonably priced. She's the best! More

by dalelaw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Greenway Kia East responded

We're delighted to hear that Shelby provided such efficient and affordable service for your tire issue at Greenway Kia East! Thank you for sharing this positive experience with us. Safe travels ahead!

October 11, 2024

Clean; nice lounge area; fast service; employees keep customers informed of cost and service time. More

by RACHEL.HEMSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Greenway Kia East responded

Rachel, thank you for reviewing Greenway Kia East! Have a lovely day!

October 09, 2024

Everyone was very kind and helpful. Always enjoy working with Fin. I’m glad we got a Kia More

by katkraze7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East, we appreciate your positive feedback for Fin!

October 08, 2024

Oil change was completed quicker than expected! No other comments at this time, the end. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Greenway Kia East responded

Thank you for your confidence in Greenway Kia East. We are grateful to have you as a customer, Jenny!

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