
Greenway Kia East
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Finn was fantastic He listened to our concerns and they looked deeper ultimately fixed the issue looked deeper ultimately fixed the issue More
Very simple took my 2018 kia soul because the cars knocking sensor activated which ment the engine was done. Kia Replaced my engine at no cost. Now this my second car that had the same issue, previous knocking sensor activated which ment the engine was done. Kia Replaced my engine at no cost. Now this my second car that had the same issue, previously I had a Kia optima 2012 the fix the car complete no issue took about a month. This time around after I picked up my car which was about 2 weeks after leaving the dealership the drive belt began to screech why would my drive belt screech with a new engine. I drive about three days later to the dealer I speak to Finn which was my service agent come to find out that day that the use the old drive bel on the new engine which absolutely makes no sense when it would be stretch out why would you put it back on the engine thats new it will never work being stretched out and make noise They would not replace it after I spoke to the Assistant manager carlo he Adv I would have to change it which again makes no sense new engine a new drive belt should of been put in from day one from the lifetime warranty the engine has. Avoid Green way kia or any Kia car at all cost service center was no help at all I just change the drive belt my self and going to try to get a refund thru Kia its self. THIS IS MY LAST CAR THAT I WILL EVER BUY THATS KIA BRANDED AFTER GETTING BURN A SECOND TIME AND THE HORRIBLE CUSTOMER SERVICE DEPT. More
The service representative was outstanding, very knowledgeable and helped me getting the cellphone reconnected after a hard reset knowledgeable and helped me getting the cellphone reconnected after a hard reset More
I’ve only had warranty repairs done there, but Greenway East’s service department is good at communicating, with no disappointments. They get it done! East’s service department is good at communicating, with no disappointments. They get it done! More
Always takes care of me. The sales vultures are always looking to swoop in and make a sale. The sales vultures are always looking to swoop in and make a sale. More
dealership change engine on the car but did not bother to install a new drive belt on the car. they installed the old drive belt of the car which is stretched out and now the engine is actually screeching. t install a new drive belt on the car. they installed the old drive belt of the car which is stretched out and now the engine is actually screeching. they never made an attempt to either call me or let me know that they were installing the old belt drive belt of the car on the 2018 Kia soul that I have now. after I got the car the engine began to screech took it back to the dealer which Carla which is the manager there told me that the end you know the belt is using the old belt I'm like. why did they actually use the old belt when in my previous car the 2012 Kia optima had they change about that's part of the engine belt should have been changed. the drive belt should have been changed. he had no answer More
My experience was great. The staff responsible for the initial greeting and the check in demonstrated exceptional customer service skills. Also, the work was completed in th The staff responsible for the initial greeting and the check in demonstrated exceptional customer service skills. Also, the work was completed in the time frame promised. More
Iderson; Simon And Eric made my experience great compared to my last deal with George I was set up put me in Toto car I did not even want I hope I will be ok with this team to my last deal with George I was set up put me in Toto car I did not even want I hope I will be ok with this team More