Greenway Kia East
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,349 reviews
I was disappointed no one came out to speak with me and explain what needed to be done - I just received text messages - doesn't really say much for personal customer service explain what needed to be done - I just received text messages - doesn't really say much for personal customer service More
I was disappointed no one came out to speak with me and explain what needed to be done - I just received text messages - doesn't really say much for personal customer service explain what needed to be done - I just received text messages - doesn't really say much for personal customer service More
Janphiel is the best , than you for help me in the Maintenance of my car Maintenance of my car More
It all started. I took my car in for service.Started to look around and things progress from there I took my car in for service.Started to look around and things progress from there More
The experience started out ok, but the service took much longer than anticipated. The main issue was that the service advisor claimed the car needed alignment. I agreed to the service and was changed for it longer than anticipated. The main issue was that the service advisor claimed the car needed alignment. I agreed to the service and was changed for it (along with a battery terminal cleaning). The car is new, purchased last November, and has a maintenance package so all of that seemed strange to me. That a car so new would need those things and also that I should be charged for them. After getting home I realized I probably shouldn’t have been charged for the alignment even though it’s not covered in the maintenance package but since the car is less than a year old and under 10k miles. I researched and found out that is the case. I reached out to the dealership since and worked with the service manager to get it corrected and 3 weeks later I still do not have my refund, what I do have is a lot of excuses as to why it’s not been refunded back to my card yet. Whole experience has left a sour taste in my mouth and made me feel the team there cannot be trusted. I’ll be taking my car to a different dealership for service moving forward. More
Friendly staff, the repair was done in a reasonable amount of time, quick and easy walk in amount of time, quick and easy walk in More
Overall fine. Recall repair done but didn't check that it was fixed so had to wait longer to have it done again. My advisor is 10/10 though! Recall repair done but didn't check that it was fixed so had to wait longer to have it done again. My advisor is 10/10 though! More
Quick and easy service:) It was a great overall experience. Everyone at Kia was very friendly and extremely helpful:) experience. Everyone at Kia was very friendly and extremely helpful:) More
This was by far the worst auto experience I have ever had in my life. From being told I would get a loaner repeatedly by Fin. It was always a yes when this is confirmed, yes when this comes in. To the Servic in my life. From being told I would get a loaner repeatedly by Fin. It was always a yes when this is confirmed, yes when this comes in. To the Service Manager Carlos taking authorization from someone who did not have authority to make decisions on my behalf. This came even after I verified if I would be double charged- yes I would be and I advised I would bring a new starter. Carlos was very dismissive when I questioned the authorization. When I bought the starter in again Carlos was very dismissive. He did not apologize for his error. Fin was also dismissive when he told my long term partner he “forgot” about the loaner- which is weird when I repeatedly asked for one. Fin was combative over text which I thought was very unprofessional on his end. When I reached out to both Fin and Carlos via text to pay the balance neither one responded. I was sent a link after texting Carlos about a reference number to pay my balance. Whoever fixed my car I thank you very much, I’m happy to have my vehicle back. More


