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Greenway Kia East

Orlando, FL

4.4
4,349 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes, Winter Park, Longwood, Kissimmee, Windemere, Winter Garden, Winter Springs and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,349 reviews

September 19, 2026

I was disappointed no one came out to speak with me and explain what needed to be done - I just received text messages - doesn't really say much for personal customer service More

by DBSTRELLA
Recommend Dealer
No
Employees Worked With
Terry Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Henry
September 19, 2026

I was disappointed no one came out to speak with me and explain what needed to be done - I just received text messages - doesn't really say much for personal customer service More

by DBSTRELLA
Recommend Dealer
No
Employees Worked With
Terry Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Henry
September 16, 2026

Janphiel is the best , than you for help me in the Maintenance of my car More

by Famo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Greenway Kia East responded

Our service department is pleased we could help maintain your Kia Soul. Hearing you say Janphiel is the best means a lot to our team.

September 16, 2026

It all started. I took my car in for service.Started to look around and things progress from there More

by terrysommer58
Workmanship
Recommend Dealer
Yes
Employees Worked With
Oscar Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior the car salesman, Hatice finance director. And the new car manager all did a great job
September 15, 2026

The experience started out ok, but the service took much longer than anticipated. The main issue was that the service advisor claimed the car needed alignment. I agreed to the service and was changed for it More

by Lobocolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Emmit Ruffin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Escobedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Greenway Kia East responded

Thank you for sharing your feedback. We sincerely apologize that your service experience at Greenway Kia East in Orlando did not meet your expectations. We understand how frustrating it is to experience delays, confusion regarding recommended services and charges, and an extended wait for a promised refund. This is not the level of transparency or service we strive to provide. Your concerns have been noted and will be shared with our team for review. Thank you for bringing this to our attention, and we appreciate the opportunity to have served your Kia.

September 13, 2026

Friendly staff, the repair was done in a reasonable amount of time, quick and easy walk in More

by alejandrommiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2026 -

Greenway Kia East responded

Knowing your walk-in visit was quick and easy thanks to our friendly staff and timely repair means a lot to our service team. Thank you for trusting us with servicing your Kia K5.

September 10, 2026

Overall fine. Recall repair done but didn't check that it was fixed so had to wait longer to have it done again. My advisor is 10/10 though! More

by SARA.SECRET00
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa
Sep 15, 2026 -

Greenway Kia East responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greenway Kia East.

September 09, 2026

Quick and easy service:) It was a great overall experience. Everyone at Kia was very friendly and extremely helpful:) More

by karshagriffin
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Carpio
Sep 09, 2026 -

Greenway Kia East responded

Knowing that the service on your Kia Telluride was quick, easy, and friendly is rewarding. Your kind words and five-star review mean a lot to our service team.

September 07, 2026

Awesome! Great experience and very attentive Always clarifies all my questions Great service and provides updates More

by LZPG
Recommend Dealer
Yes
Employees Worked With
Janphiel
Sep 07, 2026 -

Greenway Kia East responded

We’re glad our service team was attentive and kept you informed during your Kia Sorento’s service. Hearing that you felt your questions were all addressed and updates were clear means a lot to us.

September 06, 2026

This was by far the worst auto experience I have ever had in my life. From being told I would get a loaner repeatedly by Fin. It was always a yes when this is confirmed, yes when this comes in. To the Servic More

by mich7760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyinfoluwa Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Greenway Kia East responded

Thank you for sharing your experience. We sincerely apologize that your visit to Greenway Kia East in Orlando fell short of expectations. We understand how frustrating the communication issues, loaner vehicle concerns, and authorization process must have been, and we're sorry for the disappointment this caused. Your feedback is important to us and will be shared with our team as we work to improve. We appreciate your recognition of our technician's efforts and thank you for giving Greenway Kia East the opportunity to serve you.

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