Greenway Kia East

Amazing experience as always! James is the best!!! Highly recommend Kia East. Always a pleasure . James is the best!!! Highly recommend Kia East. Always a pleasure . More

Location access is easy and service center was good. Fin was amazing from beginning to send. Several work needed to be done, enjoyed commercials on different services and why one should ask their servic Fin was amazing from beginning to send. Several work needed to be done, enjoyed commercials on different services and why one should ask their service agent about it. Since I was there for several hours could have used a break with an entertaining movie and would suggest cookies for the coffee as other dealers do. Some offer bagels, but cookies would be fine instead of the pretzels. Thank you for offer something, I passed. Fin is amazing always, smiling, welcoming, updating status, touching base I was good since I was there for a few hours. Amazing employee extremely happy he was my service agent. Greenway Kia should be grateful he is there. More

You hope buying a new car will be simple and exciting. Ours came with an unexpected challenge, but what we’ll remember about Greenway Kia East is the people who helped us through it. We chose this deal Ours came with an unexpected challenge, but what we’ll remember about Greenway Kia East is the people who helped us through it. We chose this dealership despite staying nearly two hours away because of its straightforward pricing and the availability of the exact Telluride we wanted. From our first conversations, Bryan Acebal was attentive and easy to work with. That openness mattered to us and gave us confidence in making the trip. After we drove home, we discovered a vibration at highway speeds that hadn’t been apparent during our test drive. What followed took more time, travel, and patience than we had anticipated. Through it all, though, we felt our concerns were heard and taken seriously. Our Service Advisor, Oscar Escobedo, treated us with kindness and was honest about the repair timeline. Members of the service team took the time to ride with my husband and experience the issue firsthand. When a repair couldn’t be completed before our scheduled departure from Florida, General Manager Michael Severino helped arrange an identical replacement. Ameur Benaoudia handled the new paperwork, and Service Foreman Kenny Ortiz made sure the replacement had been tested at highway speed before we made the drive back. We’re especially grateful that, even when the answers weren’t immediate, the people helping us remained respectful and willing to work toward a resolution. That kind of care matters when an experience hasn’t gone as planned. We truly love our replacement Telluride. While we wish the journey had been simpler, we appreciate the people at Greenway Kia East who helped bring it to a happy ending. More

What stood out most about the Service team at Greenway Kia East was their willingness to listen. We brought in our newly leased Telluride with a vibration that only appeared at highway speeds, and several Kia East was their willingness to listen. We brought in our newly leased Telluride with a vibration that only appeared at highway speeds, and several members of the team took the time to ride with my husband, experience the issue firsthand, and acknowledge our concerns. Our dedicated Service Advisor, Oscar Escobedo, was attentive, respectful, and candid about the repair timeline—especially important because we had a scheduled departure from Florida approaching. We also appreciated Service Foreman Kenny Ortiz making sure the replacement vehicle had been tested at highway speed before we made the nearly two-hour trip back to the dealership. While the original vehicle’s issue ultimately led to a replacement, we appreciated the Service team’s efforts throughout the process. Everyone we worked with was kind and professional, and we’re grateful for the care they showed us while navigating a challenging situation. More

My experience with JP is always ? ? % he takes his time and explain what my vehicle needs and keep me safe on the roads ? % he takes his time and explain what my vehicle needs and keep me safe on the roads More

Fin is always receptive and kind. Taking time to explain any issues He keeps me updated and aware of any work that needs to be done in my car. He even tried to help me find a Tellurid Taking time to explain any issues He keeps me updated and aware of any work that needs to be done in my car. He even tried to help me find a Telluride on the parking lot because I asked if I could take a look More

This is the only dealership I've gone to for service on my Kia because of the entire service team. Gina is an incredible service manager and Kia is lucky to have her. my Kia because of the entire service team. Gina is an incredible service manager and Kia is lucky to have her. More