Greenway Kia East

Meet did a wonderful job. He took a very great care of me helping get through the experience easily He took a very great care of me helping get through the experience easily More

My experience is always pleasant. Scheduling is smooth and efficient. Oscar Escobedo is very cordial, professional and knowledgeable about my vehicle. I give him the credit for a grea Scheduling is smooth and efficient. Oscar Escobedo is very cordial, professional and knowledgeable about my vehicle. I give him the credit for a great service experience. More

Great service all around. From start to finish, I was provided fast and thorough service. Definitely service with a smile. 10 out of 10!! From start to finish, I was provided fast and thorough service. Definitely service with a smile. 10 out of 10!! More

I don’t know if this location is a tax collector’s office or a poorly run, overcrowded urgent care, but that’s exactly what it feels like. You’re galaxies behind Kia Clermont, and it’s honestly embarrassing. or a poorly run, overcrowded urgent care, but that’s exactly what it feels like. You’re galaxies behind Kia Clermont, and it’s honestly embarrassing. I’ll never be back. Telling me to buy and try up to 10 different data cables from Best Buy to fix a glitching CarPlay issue, one that’s well-known and thoroughly documented in Kia Reddit forums, is lazy and unacceptable. Instead of acknowledging a known issue, you pushed the responsibility onto the customer. That’s not service. What should have occurred and been communicated: * Verify the infotainment system is running the latest firmware available for my VIN. * Scan the infotainment/AVN system for any stored diagnostic trouble codes (DTCs). * Inspect and test the USB media hub (USB-A port) for intermittent data connection issues. * Inspect the USB wiring harness and connectors between the USB media hub and the infotainment unit for loose connections, damaged pins, corrosion, or poor terminal retention. * Perform a wiggle test of the USB port and wiring harness while CarPlay/Android Auto is connected to identify intermittent faults. * Verify both USB power and data integrity. * If the USB hub and wiring pass inspection, evaluate the infotainment head unit/USB controller for intermittent failure. * If additional guidance is needed, please consult Kia Techline before replacing parts. More

The experience was great. Representatives were knowledgeable. Service was great. Everything was explained clearly, and fairly. Representatives were knowledgeable. Service was great. Everything was explained clearly, and fairly. More

Service was great, my questions were answered, and my wait time wasn't bad Representatives were awesome wait time wasn't bad Representatives were awesome More

La experience fue excelente un trato muy profesional y satisfactorio para mi, excelente trato Excelente experiencia trato muy profesional ocorde con los estándares esperados, 100% recomendaciones un gran satisfactorio para mi, excelente trato Excelente experiencia trato muy profesional ocorde con los estándares esperados, 100% recomendaciones un gran gusto More

La experience fue excelente un trato muy profesional y satisfactorio para mi, excelente trato Excelente experiencia trato muy profesional ocorde con los estándares esperados, 100% recomendaciones un gran satisfactorio para mi, excelente trato Excelente experiencia trato muy profesional ocorde con los estándares esperados, 100% recomendaciones un gran gusto More

it really wasn't the person that was working with me. It was the fact that I sat there for 2 1/2 hours waiting on a recall part to be fixed to then tell me they didn't even have the part and then ripped It was the fact that I sat there for 2 1/2 hours waiting on a recall part to be fixed to then tell me they didn't even have the part and then ripped it off my car because I was leaving out of town the next day on a 10 Hour Dr. very discouraging as we have gotten all of our cars from Kia and I've never had this kind of service More

I need to get the damage they caused repaired they damaged the interior of my car, parts were to be ordered to repair the damage none were ordered as of our visit k last week for the cars first oil ch damaged the interior of my car, parts were to be ordered to repair the damage none were ordered as of our visit k last week for the cars first oil change More