Back

Goldstein Buick GMC

Albany, NY

not yet
rated
110 Reviews

1671 Central Ave.

Albany, NY

12205

Directions

By Type

110 Reviews of Goldstein Buick GMC

April 15, 2021

I was greeted and told everything that was going to be done. Friendly and professional. I was very comfortable while I waited for my car. More

by sanmar811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
May 21, 2021 -

Goldstein Buick GMC responded

Thanks, Sanmar811. Taking your car in for service or maintenance shouldn't be a hassle or make you sweat! We want everyone that comes to our service department to know that our Factory Trained team gave your car, truck or SUV the expert attention it and you deserve. We appreciate that customers like Sanmar811 and so many others like their time with us so much, they post reviews and give us 5 stars.

April 13, 2021

From receptionist to service was great. Answered and verified my concerns. They notified me that the service was completed and ready for pick up. Follow call was also done More

by Hugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
May 21, 2021 -

Goldstein Buick GMC responded

Thank you, Hugo, for the 5 stars! From start to finish, looks like our team had you covered and kept you informed. Isn't that how it should be everywhere we go? We think so!

April 12, 2021

Pleased that when they do an oil change and rotate tires that they video what they do. They are very professional when doing work on the car. More

by rsamrov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
May 21, 2021 -

Goldstein Buick GMC responded

We get so many complements on our videos! People do find them informative and reassuring and they get sent directly to your phone. Thank you for the 5 stars, rsamrov!

April 12, 2021

My visit was awesome !! I had to wait an hour for my oil change and then checked out easily!! They kept me informed and answered all my questions. More

by Cap.rara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
May 21, 2021 -

Goldstein Buick GMC responded

Thanks, Cap! Love to see the 5 stars from another customer and appreciate your comments.

April 12, 2021

Bill always gets me in and out quick with my appointments and let's me know exactly what I need done on my car and whether it needs to be done now or can wait till my next visit. More

by Jshaffer52204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morse, DJ McArdle
Apr 12, 2021 -

Goldstein Buick GMC responded

Thank you, J, for your great review and for name-dropping Bill for his memorable help. We love hearing from our customers!

April 08, 2021

All the staff at Goldsteins are friendly, and helpful. Service was completed quickly and in a professional manner. Appointment was easy to make online. Staff were ready for my vehicle at the time I sche More

by mikemullahey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler- New Servrice Advisor , DJ McArdle
Apr 12, 2021 -

Goldstein Buick GMC responded

Thanks, Mike, for sharing your review with everyone. We really appreciate the 5 stars!

April 07, 2021

Great service just bought our second vehicle from them. The great service starts from the time you walk in. From greeting, sales, finance and service itself. We have also bought several vehicles from their More

by MEJM41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Apr 12, 2021 -

Goldstein Buick GMC responded

That's an awesome review and recommendation, M. We're glad to see you experienced great service at our Buick GMC location AND our CDJR location. All our dealership locations provide our customers with the 5 star service they expect, as you have experienced yourself. Thanks for the 5 stars!

April 07, 2021

Everyone was helpful and courteous. So glad to have a rental so I didn’t have to be there all day. Waiting to hear about part ordered More

by Sherylpalmer101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Apr 12, 2021 -

Goldstein Buick GMC responded

Thank you, Sheryl, for the 5 stars! We're happy to be of assistance. Got any questions, just give us a call at 518-869-2291.

April 05, 2021

Excellent Service! Both Andrew and Dan were exceptional and made us feel like they wanted to help us out. Very different feeling than we had working with other dealerships in the past. More

by seanmarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Dan
Apr 12, 2021 -

Goldstein Buick GMC responded

We're happy you gave us an opportunity to earn your business and your outstanding review, Sean. Thanks!

March 30, 2021

Everyone was courteous and professional and the wait time was very reasonable . Christina in service was very helpful and extremely professional. I even was shown a video of work being done. More

by Jciampino54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina, DJ McArdle
Apr 12, 2021 -

Goldstein Buick GMC responded

Customers really do love that video feature, J. We get constant complements about it and our team enjoys making them as well. They really spell out the work that may be needed on your vehicle and points out items that may need maintenance in the future. So helpful. Thank you for the 5 stars!