Goldstein Buick GMC

Visited the dealership on March 26th looking for an Visited the dealership on March 26th looking for an Acadia. They had a fully loaded one in the showroom with words “Demo BIG SAVINGS!!!!”. We made Visited the dealership on March 26th looking for an Acadia. They had a fully loaded one in the showroom with words “Demo BIG SAVINGS!!!!”. We made a tongue and cheek offer and to the salesman to think about it and call me with an offer. I was to meet him a week later but was held up at work and made it in a day later. He was very busy so another salesman began to work with us. First question killed the deal. He asked where do you need your payments to be. I like a fool gave him a number. He like a fool fixated on that number and failed to hear anything I said after that. Had he listened he would have heard the offer to pay in full for the vehicle. He after almost a half hour of waiting and talking he come back with numbers that were irrelevant. First , their “BIG DEMO SAVINGS” was $2,500 off the $50,000 sticker! I am sure they could have done better if they thought I could afford the vehicle. This is where they REALLY pissed me off! After telling him that I would pay in full he came back to me holding my key to my Kia and telling me that maybe I needed to look at a cheaper vehicle. I don’t need to go to a car dealer to bet get insulted. Learn to listen to what customers are saying not to how they are dressed or what they are driving in with. Peter Cappiello President F. Cappiello Dairy Products Inc. 115 VanGuysling Ave Schenectady, N.Y. 12305 518-374-5064 Office 518-374-4015 Fax More