Goldstein Buick GMC
Albany, NY
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110 Reviews of Goldstein Buick GMC
Amazing Experience The Goldstein Buick Team made my car buying experience easy and relaxing. Ben was an amazing Sales person and the rest of the Goldstein Buick Team re The Goldstein Buick Team made my car buying experience easy and relaxing. Ben was an amazing Sales person and the rest of the Goldstein Buick Team really made me feel confident in my “New to Me” Used car purchase. I would recommend them to anyone searching for new or used vehicles. The Free Car Washes for Life, Hot Dogs and Popcorn were such a great added bonus. It is also nice to know that if I need to bring my car in for service on a bad weather day, I can drive right into the garage and do not have to get out in the weather. Thank you The Goldstein Buick Team. ? Rory More
Superior Customer Satisfaction I am a senior and in all the years of car buying the experience I ever had was with Goldstein Buick. All personnel were friendly whether I was dealing I am a senior and in all the years of car buying the experience I ever had was with Goldstein Buick. All personnel were friendly whether I was dealing with them or not. At no time did I feel pressured and was made to feel like a valued person. I felt that everyone took extreme measures to make me feel comfortable and to calm my anxieties. This was my first experience in car buying that was actually pleasant. More
New Car Purchase We were greeted immediately by Jon, he made us feel very welcome and comfortable. Through Matt he knew exactly what we were looking for. We thank hi We were greeted immediately by Jon, he made us feel very welcome and comfortable. Through Matt he knew exactly what we were looking for. We thank him for his knowledgeable assistance with the purchase of our 2015 Acadia. This is our 4th vehicle purchase from Goldstein. Dayle More
was out standing The persons that work there is very helpful, esp the one that help me Mr.Ben thank you very much you did an excellent job. The persons that work there is very helpful, esp the one that help me Mr.Ben thank you very much you did an excellent job. More
Satisfied Customer Came in for a used vehicle, Rob Filuta was very helpful. I was looking for a second car something under $16,000. It was very helpful that Goldstein ha Came in for a used vehicle, Rob Filuta was very helpful. I was looking for a second car something under $16,000. It was very helpful that Goldstein has all of their prices labeled on their used car lot. Very satisfied with my Jeep Grand Cherokee, would definitely recommend Rob Filuta as a salesperson and Goldstein. Erick More
New Car Purchase We just happened to stop by the Goldstein lot on our way to buy a sofa and we were greeted by Mr. Goldstein. He introduced us to John Elmendorf, a kn We just happened to stop by the Goldstein lot on our way to buy a sofa and we were greeted by Mr. Goldstein. He introduced us to John Elmendorf, a knowledgeable and helpful sales associate. He guided us through the process of purchasing a vehicle. We decided to buy new instead of used . . . something we said we would never do. The vehicle and his salesmanship convinced us to do so. We are very happy with our 2015 GMC Terrain and look forward to doing business with them in the future. George and Susan Hussar More
OUTSTANDING New Truck Experience My first purchase from Goldstein's GMC was a breeze. My sales consultant Lee Pelton was most helpful and an expert with the brand. (2015 Denali 2500 H My first purchase from Goldstein's GMC was a breeze. My sales consultant Lee Pelton was most helpful and an expert with the brand. (2015 Denali 2500 HD deisel). They gave my a decent discount and a very fair trade in allowance. I live in Mass. but will be returning for service. I look forward to a long business relationship with all of the staff at Goldstein. I highly recommend all my friends from the Berkshires give you a shot, as many of our population own pickup trucks. I have owned all american brands and toyota trucks and I feel GM produces the best trucks you can buy! Patrick C. from Dalton, Ma. More
Professional and efficient All employees were friendly,respectful and knowledgeable . My salesman, Benjamin Reed was gracious and eager to explain all facets of my purchase. V All employees were friendly,respectful and knowledgeable . My salesman, Benjamin Reed was gracious and eager to explain all facets of my purchase. Very helpful. Made my experience a pleasant one. More
Purchase of 2015 Buick Encore As repeat Buick Goldstein customers not knowing any of the current sales team, we were greeted warmly by Lee Pelton. He was very helpful in trying to As repeat Buick Goldstein customers not knowing any of the current sales team, we were greeted warmly by Lee Pelton. He was very helpful in trying to give us the best value for our trade-in and answering our questions regarding the Encore. Because we were leasing, we also dealt with the business mgr., Justin Niles. He also was very helpful in explaining the details of the lease. While we felt that our trade-in was worth more than our initial offer, Tom Grant, the general manager, was willing to meet with us and convince us why the offer was fair. It was a good experience and we would highly recommend the dealership. More
Excellent Experience I shopped around for quite a while for a new pickup. I tried everything in the mid and full size range, and when I went to try the GMC Canyon, loved I shopped around for quite a while for a new pickup. I tried everything in the mid and full size range, and when I went to try the GMC Canyon, loved it. Harshil Patel and Lee Pelton helped me after Larry Zaenker and Jim Beman answered my initial questions. There was never any pressure to commit, and I had taken a pretty thorough test drive without even anything beyond my name being asked. When I ordered one custom, we sat down for about an hour detailing every option. I did have to wait quite a while for delivery, but this was secondary to rail lines not delivering product, and quite beyond the dealers control; as soon as inventory could be called up or expedited, they were on it. When we had bad snowstorms immobilizing my own car while awaiting delivery, I was able to call in and borrow a free GMC Terrain for a couple days to get me to and from work, without any hassle or questions. I got a price right around invoice with no hassle, a fair price on my trade in, and an excellent interest rate and loan. While waiting for paperwork to get processed, we even went out to lunch. Everyone was always very responsive, very professional, and very courteous. I heartily recommend anyone interested in a new vehicle to shop here, and look forward to doing business with this group again in the future More