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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
April 30, 2024
Muy bueno muy amable las personas y los mejores precios del mercado les invito a que venga y se lleven su auto del mercado les invito a que venga y se lleven su auto More
by madelinegarcia141
Verified CustomerEmployees Worked With
April 29, 2024
work was done in a timely fashion. All workers attentive to my questions. Thank you. All workers attentive to my questions. Thank you. More
by judyglcsw
Employees Worked With
April 29, 2024
My overall experience with the service department is excellent. I am always confident with the work. I appreciate being updated directly from the mechanic. I found him to be thorough, and complete ver excellent. I am always confident with the work. I appreciate being updated directly from the mechanic. I found him to be thorough, and complete very informative. The lady needs to be more personable. I left feeling like I interrupted her day. I always recommend this service department to my friends and family members who own Toyota vehicles. More
by selinagbrown
April 29, 2024
excellent service very professional and friendly provided me with all the services that I needed in a timely manner and fashion me with all the services that I needed in a timely manner and fashion More
by cesaragomez87
April 29, 2024
I was cursed by employee and treated unprofessionally from the minute I stepped into the service center. Staff was already angry and bad mouthing others upon my arrival horrible first time experience from the minute I stepped into the service center. Staff was already angry and bad mouthing others upon my arrival horrible first time experience More
by ericarnyc
April 29, 2024
I made a second appointment to get my trunk, which was not opening properly. I was told it was because I had to press down the key and my appointment was canceled. However, my trunk is still not opening p not opening properly. I was told it was because I had to press down the key and my appointment was canceled. However, my trunk is still not opening properly. More
by Alvawebb
Employees Worked With
April 29, 2024
My experience at Glen Toyota was a positive one. I would recommend this dealers hip to others. I would recommend this dealers hip to others. More
by MSELLEROLI
Employees Worked With
April 29, 2024
Every one is friendly. However, they make you wait a very long time to get you tired to just get out the door. The car, brand new, 10 miles, has a scratch on the door. I wa However, they make you wait a very long time to get you tired to just get out the door. The car, brand new, 10 miles, has a scratch on the door. I was told to come back the next day, but when I do they say that the repair guy isn't in and to come another day. Secondly, they added hidden fees for covers I did not approve, nor was it revealed to me, which tallies up to 2500 extra, which I never approved. I want to dispute this and have this removed because I never asked for it nor was it ever presented to me. More
by ZAIDS3288
April 27, 2024
The service service was very good and all my questions were answered and Kelsey was helpful were answered and Kelsey was helpful More
by ancian
Employees Worked With
April 26, 2024
Gave my phone # for a text and the attendant emailed my husband, so I sat linger than necessary. husband, so I sat linger than necessary. More
by Carol Layfield
Employees Worked With
