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Germain Honda of Surprise
Surprise, AZ
823 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 824 reviews
June 04, 2025
They 6 services I got seemed to go well. It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car keys. I thought it was the key battery but no. I need to go by and get them to connect it. It should be something they check when they test drive it. More
by christina.lopez625
Verified CustomerEmployees Worked With
June 04, 2025
Fast service and knowledge staff. Car was washed and services were explained in detail after the visit. Car was washed and services were explained in detail after the visit. More
by cjd1973
Employees Worked With
June 04, 2025
The service department is fantastic. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. More
by damatoman2001
June 03, 2025
Robert Solis at the Service Department is professional and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! More
by MACxMAC
Employees Worked With
June 03, 2025
The recall correction for my Odyssey was fast and I believe thorough. It was done faster that the time than I was advised it would be. The service advisor was very courteous, keeping me informed. believe thorough. It was done faster that the time than I was advised it would be. The service advisor was very courteous, keeping me informed. More
by berlynranch
Employees Worked With
June 03, 2025
Germain Honda has been doing a fine job with our CR-V. Al Bustamante is our service advisor and has been very helpful explaining our service needs. When we needed to do some additional work he got us a ri Al Bustamante is our service advisor and has been very helpful explaining our service needs. When we needed to do some additional work he got us a ride to one of the restaurants near by so we could have lunch. It has been a good experience having our service done at Germain. More
by qrcsd
June 03, 2025
My overall experience at Germaine Honda was, by far, the best I've ever had when purchasing a vehicle. Every team member I interacted with was courteous, knowledgeable, and highly professional. From start t best I've ever had when purchasing a vehicle. Every team member I interacted with was courteous, knowledgeable, and highly professional. From start to finish. the entire process was smooth, enjoyable, and truly exceeded my expectations. More
by blharris1970
June 03, 2025
Overall experience at Germain Honda was great. JP and Kiara were very helpful and knowledgeable on buying our new CRV. Would highly recommend Germain Honda for your next Honda vehicle. JP and Kiara were very helpful and knowledgeable on buying our new CRV. Would highly recommend Germain Honda for your next Honda vehicle. More
by JCTAMMY
June 03, 2025
I appreciated my salesman Michael Briese, he didn’t put me under any pressure, I appreciated having a mature knowledgeable salesperson who handled my purchase and trade professionally and getting me to my me under any pressure, I appreciated having a mature knowledgeable salesperson who handled my purchase and trade professionally and getting me to my goal, More
by nickmissler
