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Germain Honda of Surprise

Surprise, AZ

4.8
834 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 834 reviews

June 10, 2025

They always do what they say they are going to do. Very nice dealership and close to home. More

by rickog
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

I was surprised to receive a text with a link to audi service department. The video inspection is what I look for. More

by busterbrown1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dailen Brulotte, fine young man. Next time, I buy from him.
June 09, 2025

Fast completion. Costs as expected. Pleasant knowledgeable staff. Fast completion. Costs as expected. Pleasant knowledgeable staff. More

by n6ry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your overall quality service experience. We are pleased to know that our team met if not exceeded your expectations. Best Regards, Sassha Motz General Manager

June 09, 2025

This was our first lease, it was very painless and we were in and out fairly quickly before they closed. More

by hall.brittany2327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Honda. Have a wonderful day. Best Regards, Sassha Motz General Manager

June 09, 2025

Kevin was helpful and explained the work being done. Asked and answered my questions readily. More

by Cosette.swalheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 09, 2025 -

Germain Honda of Surprise responded

Our goal is to ensure a positive and informative service experience. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 09, 2025

Went for a simple oil change and tire rotation. After waiting 1 hour 40 minutes I went to complain. Paperwork was done and sitting. That is the last time I go to this location. You will never waste More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo (Al) Bustamante
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Adrian y Alejandro fueron excelentes para el trato asi mi en la venta su amabilidad inigualable, solo pase a ver los carros puesto estaba de vacaciones y sali con carro nuevo y un buen sabor de boca con el t More

by breyesf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

He did a great job of explaining everything to me before and after servicing the car. He is always very friendly and makes sure that he answers all your questions. He also asks pertinent questions of you, More

by faithbrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

My service guy Nate made things easy and comfortable. I would recommend getting your vehicle serviced here for courteous and pleasant experience. More

by Dow8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
June 09, 2025

Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Forbis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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