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Genesis of Mentor
Mentor, OH
160 Reviews
The Genesis lineup is graced by two elegantly and expertly crafted sedans: the G80 and G90. Both feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 160 reviews
Verified Customer
May 16, 2026
They were very helpful in showing us multiple vehicles, till I found it, love Joe till I found it, love Joe More
by gypsynonna
May 15, 2026
Highly recommended. Easy to set up an appointment. Techs are thorough and provide good information about overall condition of the car. Easy to set up an appointment. Techs are thorough and provide good information about overall condition of the car. More
by bw134
Employees Worked With
Alejandro
May 14, 2026
The staff was attentive, knowledgeable and scheduled the service at my convenience. The building was clean and modern with a comfortable waiting room. A model service experience. service at my convenience. The building was clean and modern with a comfortable waiting room. A model service experience. More
by raysu
Employees Worked With
May 10, 2026
Excellent experience all around. Excellent experience all around. CJ is very knowledgeable and provided us great information on the cars. Zach Alecia in finance was excellent as well Excellent experience all around. CJ is very knowledgeable and provided us great information on the cars. Zach Alecia in finance was excellent as well and explaining the different coverage options . Love the Genesis brand. It is our second one. Well appointed comfortable car. More
by davidgrano
Employees Worked With
CJ Ughamba
May 10, 2026
The staff is efficient, effective, and friendly. Pick up and swap out was timely. Return was expedited so that weekend use of our car was possible. Pick up and swap out was timely. Return was expedited so that weekend use of our car was possible. More
by Richard
May 09, 2026
Smart, friendly and professional staff. Explained the recall, checked my seat problem, washed my car and offered me food, water or a hot beverage. Explained the recall, checked my seat problem, washed my car and offered me food, water or a hot beverage. More
by CIAOBB66
Employees Worked With
May 05, 2026
The process from start to finish was transparent and streamlined. The sales associate (Alexis) was well informed about the trim levels and differences. The sales manager worked closely with Alexis to he streamlined. The sales associate (Alexis) was well informed about the trim levels and differences. The sales manager worked closely with Alexis to help close the deal. More
by JRhoades1
May 05, 2026
Great customer service start to finish. They completely walked me thru the car and the Connected Services app. They completely walked me thru the car and the Connected Services app. More
by mcarbin
May 04, 2026
Handled and arranged for drop off of the vehicle with a minimum amount of discussion. minimum amount of discussion. More
by monica_graham
Employees Worked With
