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Genesis of Mentor
Mentor, OH
144 Reviews
The Genesis lineup is graced by two elegantly and expertly crafted sedans: the G80 and G90. Both feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 144 reviews
April 15, 2026
Absolutely the best experience buying a vehicle. The salesman CJ went above and beyond to accommodate me. Zach in finance is organized and quick with the paperwork process. Jen the manager was The salesman CJ went above and beyond to accommodate me. Zach in finance is organized and quick with the paperwork process. Jen the manager was very nice and made it a point to thank me for my business. The service associates were also very nice. More
by CHRISTINEK1227
Verified CustomerEmployees Worked With
April 10, 2026
I was very pleased with the staff care and professionalism for the maintenance of my GV80. Allison was very informative and very helpful making sure everything was taken care of. I would recom professionalism for the maintenance of my GV80. Allison was very informative and very helpful making sure everything was taken care of. I would recommend the dealership to friends and family.. More
by BRIANBARNES101
Employees Worked With
Allison Sutton
April 02, 2026
Overall very positive. Just greatly disppointed the main reason for the recent service did not fix the problem, even after keeping the car an extra day. Waiting now to he Just greatly disppointed the main reason for the recent service did not fix the problem, even after keeping the car an extra day. Waiting now to hear back on a re-schedule plan to hopefully fix once and for all More
by MIKZI614
Employees Worked With
Did not work with any of the above
April 01, 2026
Excellent overall experience. Customer friendly staff and extremely knowledgeable salesperson. CJ was outstanding. Dealership is in fantastic shape. Love my new Genesis GV70! Customer friendly staff and extremely knowledgeable salesperson. CJ was outstanding. Dealership is in fantastic shape. Love my new Genesis GV70! More
by Tom
April 01, 2026
This was the absolutely best experience I’ve ever had when buying a car. The dealership is beautiful, my sales associate was THE BEST, the finance manager was quick and organized. and the GM even made when buying a car. The dealership is beautiful, my sales associate was THE BEST, the finance manager was quick and organized. and the GM even made her way over to introduce herself. Great is an understatement. Thank you CJ, Zach and Jen from Classic Genesis in Mentor Ohio. More
by CHRISTINEK1227
March 29, 2026
this was an appointment to determine the problem. In the end a part was ordered and a followup appointment was made easily. In the end a part was ordered and a followup appointment was made easily. More
by cynthia10
Employees Worked With
March 29, 2026
Outstanding service and quite accommodating . Would recommend highly. Pleasure to deal with!! Appreciate everything they did to make the experience pleasant. Would recommend highly. Pleasure to deal with!! Appreciate everything they did to make the experience pleasant. More
by JTRUCILLA
Employees Worked With
