AJ Kelly

Very pleasant to work with, and very courteous employees. I would recommend Genesis of Mentor to everyone. I would recommend Genesis of Mentor to everyone. More

by DELMAS_SCHOCK Verified Customer Verified Customer

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I would highly recommend Genesis of Mentor for anyone looking to purchase a Genesis. Everyone at the dealer was wonderful to work with and everyone treated myself and my husband with nothing but kindness looking to purchase a Genesis. Everyone at the dealer was wonderful to work with and everyone treated myself and my husband with nothing but kindness. The whole process of buying a new vehicle and trading in my older vehicle went extremely well. It was such a smooth transaction. More

by shannon.mcginnis0 Verified Customer Verified Customer

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This is my second time to the Genesis Dealer in Mentor, Ohio and everyone there is amazing to deal with. The sales team is great, management is amazing and the finance department makes everything smooth. G Ohio and everyone there is amazing to deal with. The sales team is great, management is amazing and the finance department makes everything smooth. Genesis makes a fantastic car and the whole experience was smooth and effortless. More

by shannon.mcginnis0 Verified Customer Verified Customer

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This is very professional looking service center but they have made some glaring errors while servicing my vehicles. They delivered the wrong vehicle after service one time. The oil drain plug was not torque have made some glaring errors while servicing my vehicles. They delivered the wrong vehicle after service one time. The oil drain plug was not torqued properly and the oiled drained out of the vehicle. There is plenty of room for improvement at this service center. More

by Roger Turner Verified Customer Verified Customer

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Genesis of Mentor sales staff were incredible and very professional , I recommend them to all my friends and family professional , I recommend them to all my friends and family More

by MARKEBELING92273 Verified Customer Verified Customer

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Very flexible with the different models I considered, making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received o making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received of the model that was eventually of most interest to me. More

by MIKZI614 Verified Customer Verified Customer

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Genesis of Mentor is the absolute best customer support I've experienced in over 40 years of leasing, or purchasing vehicles. I will continue to look to Classic for future automobiles within my family due I've experienced in over 40 years of leasing, or purchasing vehicles. I will continue to look to Classic for future automobiles within my family due to their superior service. More

by johnny_pipes Verified Customer Verified Customer

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I was greeted as soon as I entered. CJ found the car I was looking for and did a spectacular job demonstrating all of its high tech features. 5 stars from greeting to to finance to when CJ found the car I was looking for and did a spectacular job demonstrating all of its high tech features. 5 stars from greeting to to finance to when I left with my car! More

by drmarkjones Verified Customer Verified Customer

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The dealership was top-notch very clean service was excellent. All employees were very friendly and engaged and seemed very happy. AJ was excellent and so was Joe Kennedy. excellent. All employees were very friendly and engaged and seemed very happy. AJ was excellent and so was Joe Kennedy. More

by desantisp55 Verified Customer Verified Customer

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Genesis of Mentor is truly a GREAT dealership in all aspects from sales to service. I brought my 2025 GV80 in for its first oil change. Check-in was smooth and efficient. The wait time was super fas aspects from sales to service. I brought my 2025 GV80 in for its first oil change. Check-in was smooth and efficient. The wait time was super fast and the waiting room? Phenomenal!! The oil that they use is full synthetic and literally the BEST there is…. Penzoil Platinum Euro LX. I looked up reviews on the oil on the internet and it’s clearly a 4.9 out of 5 in all respects. It’s very rare that you get a consensus on what oil is the best to use, and this one gets the majority votes. It’s REALLY nice that Genesis of Mentor uses this highest quality oil. Then when servicing was done, they wash the car! You might be thinking, “so what? A lot of dealers do.” And while you are right about that, the day I brought in my GV80 it was snowing and it had snowed and my blue SUV was white from all the salt. The young man with curly hair who washed my car is a champ!!! He got that GV80 spotless!!!! Check-out was equally smooth. Especially since they use Clover handheld point of sale terminal and they bring it to you! No trying to find the cashier! Bring your Genesis to Genesis of Mentor. You will not be disappointed. More

by RussW64 Verified Customer Verified Customer

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