Mark Ebeling
Mark Ebeling at Genesis of Mentor

Mark Ebeling

Service Manager

Genesis of Mentor

8494 Tyler Blvd
Mentor, OH 44060

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4.9
70 Reviews
4.9

70 Reviews

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70 Reviews of Mark Ebeling

June 21, 2026

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Employee Rating

Good waiting area, pretty quick on the work. Always friendly. Get some cable tv going! More

by mikec29
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Recommend Dealer
Yes

June 15, 2026

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CAR WAS NOT DETAILED LIKE IT HAS BEEN IN THE PAST. FLOOR MATS DIRTY, NO AIR FRESNERS INSTALLED. I WAS DISAPPOINTED. More

by shiinc
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Recommend Dealer
Yes
Jun 18, 2026

Genesis of Mentor responded

Thank you for your feedback. We apologize that your vehicle was not returned in the condition you have come to expect from us. We understand your disappointment and appreciate you bringing this to our attention. Your comments will be shared with our team as we continue working to improve our customer experience.

June 07, 2026

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My G90 was serviced thoroughly including recalls. Their valet service was convenient and the loaner was an important benefit. More

by nappi.bill
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Recommend Dealer
Yes
Jun 18, 2026

Genesis of Mentor responded

Thank you for your review! We're glad to hear your G90 was thoroughly serviced and that our valet and loaner services made the experience more convenient. We appreciate your business and look forward to serving you again.

June 04, 2026

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The car dealership is second to none in service and friendliness to customers. They will even assist with prices when they can. More

by btlexus5
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Recommend Dealer
Yes

June 03, 2026

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Excellent service fast and friendly the waiting room is nice and clean and have free snacks More

by JAVISA.CAMPBELL
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Recommend Dealer
Yes

May 31, 2026

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Everyone was very friendly and professional. The mechanic who serviced my car was very through and very neat. More

by tompearn
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Recommend Dealer
Yes

May 31, 2026

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Great job quick professional and accommodating! !very clean facility I mean showers clean all over More

by ERNESTTHOMASDORSEY
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Recommend Dealer
Yes

May 31, 2026

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First class dealership. Beautiful waiting area. Prompt service response. I drive 45 minutes to get to the dealership based upon its superior service and environment compa More

by tomgilligan1960
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Recommend Dealer
Yes

May 24, 2026

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Every interaction I've had with Genesis of Mentor, starting with the purchase of my vehicle, has been top notch. My recent service experience was outstanding. Pickup and delivery of my car was really More

by rickchiricosta
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Recommend Dealer
Yes

May 22, 2026

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The service was top tier from the beginning to the end. Updates were provided timely along with personal check ins from the staff More

by tjcassociate1
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Recommend Dealer
Yes
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