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Gene Messer Ford of Lubbock
Lubbock, TX
1,436 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 14, 2026
We bought our red Explorer xx a couple of years ago.
I like extended coverage that covers oil changes and tire rotation. We now have 10,000.8 miles on the car. I brought the car in Thursday morning ser
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by Michael
Employees Worked With
Rene'
November 14, 2026
To begin with, Michael did not follow through on his
commitment to provide updates regarding the repair. I had to call the shop myself, and the receptionist was the one who provided me with the details.
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by Mario Casas
Employees Worked With
November 13, 2026
Although they've been going through some changes they
still are a top notch dealer if you get the right people to help you.
More
by jimmy bullock
Employees Worked With
Leanne
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