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Gene Messer Ford of Lubbock
Lubbock, TX
1,344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 28, 2026
Purpose of visit was for a recall on electrical system.
Finally after a year of concern, Ford issued a recall that appears to have solved my problem. I am now pleased with the very prompt service and atten
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by Poppeso
Employees Worked With
Britton K.
July 27, 2026
Scheduled a service appointment for an oil/filter change.
Got right in, waited at the dealership, Glenn (service advisor) is the best! Less than an hour and wad on my way home.
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by PattiE
Employees Worked With
Glenn Norris
July 25, 2026
I dropped my truck off on Monday with five items that
needed to be addressed. After having it all week, I was called Friday and told it was ready, but only one of the five issues had been fixed.
That’
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by casey
Employees Worked With
Service advisor was OK to work with, but the technician did not do anything
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