Gene Messer Ford of Lubbock

Great work and fast! I appreciate the communication and care you guys give! Thank you! I appreciate the communication and care you guys give! Thank you! More

Glen is an awesome service advisor. He updated me while my car was getting worked. I was godsmacked and chuffed to bits. Thank you and Gene Messer Ford so so much! He updated me while my car was getting worked. I was godsmacked and chuffed to bits. Thank you and Gene Messer Ford so so much! More

Very professional and kind. My transaction was quick and uncomplicated. Oscar Tristan was the best. Thank you Oscar for making my buying my vehicle so easy! My transaction was quick and uncomplicated. Oscar Tristan was the best. Thank you Oscar for making my buying my vehicle so easy! More

Well orgsnized, friendly, affordable, customer wait area very accomodating, good communicating via texts .and email. area very accomodating, good communicating via texts .and email. More

Gene Messer did a good job repairing my vehicle. I appreciate their attentiveness and workmanship. I appreciate their attentiveness and workmanship. More

They were informative and communicated well about issues found with the vehicle. Hopefully they will be able to fix the issues on Tuesdat as stated. found with the vehicle. Hopefully they will be able to fix the issues on Tuesdat as stated. More

As a fleet manager I work with lots of different shops and deal with a lot of different service personnel. Barbara Orr is hands down one of the best I have ever dealt with! She kept me informed every step and deal with a lot of different service personnel. Barbara Orr is hands down one of the best I have ever dealt with! She kept me informed every step of the way and was friendly and knowledgeable about what was being done to our vehicle. We don't like having to send our trucks to the shop but if we do Barbara makes it a satisfying and enjoyable experience. More

Micheal in the service department was amazing. Fantastic customer service. Definitely recommend them for all of your vehicle needs. Fantastic customer service. Definitely recommend them for all of your vehicle needs. More

If you need vehicle service of any kind, go see Barbra in the service department. She is the best service advisor I have dealt with in years! the service department. She is the best service advisor I have dealt with in years! More

Had a great experience my service advisor was super friendly and helpful letting me know when my car would be finished and keeping me updated on the progress of my vehicle which was done in a good time friendly and helpful letting me know when my car would be finished and keeping me updated on the progress of my vehicle which was done in a good timely manner and I will definitely be returning for my next service appointment here at gene Messer ford. More