Gene Messer Ford of Lubbock

Great service & fast getting in and out. Scheduled a few days in advance and they were ready for me when I got there. Scheduled a few days in advance and they were ready for me when I got there. More

They were extremely pleasant to work with and made every part of the process, smooth and easy. Paula, the associate that helped us in the process of looking at and finalizing which car we wanted was outstan part of the process, smooth and easy. Paula, the associate that helped us in the process of looking at and finalizing which car we wanted was outstanding! More

Had my car for a week to replace a belt and didn’t fix the start stop issue and had to take it back. Took it back today to get oil changed that they were supposed to do when they replaced the belt but did the start stop issue and had to take it back. Took it back today to get oil changed that they were supposed to do when they replaced the belt but didn’t, also got a new battery to fix the start and stop issue More

Noah was professional very friendly kept me updated with my car my was done in a timely manner my car my was done in a timely manner More

Great Customer Service by Michael. Took time to explain. Everything. Definitely come back to get work done Took time to explain. Everything. Definitely come back to get work done More

Very fast and efficient oil change with nothing done that wasn’t requested. Very friendly. wasn’t requested. Very friendly. More

Very easy and quick. Glenn was very helpful and a pleasure to work with. The only negative was that the web site did not work for scheduling the service appointment. I Glenn was very helpful and a pleasure to work with. The only negative was that the web site did not work for scheduling the service appointment. I wound up going through the chat service to schedule. More

Excellent work and and friendly personnel from the phone answered to the service rep to the technician. answered to the service rep to the technician. More

Outstanding Outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding outstanding More

Visited with Al when we came in. He was extremely helpful in us getting a Mavrick like we wanted. Would highly recommend him very knowledgeable. Everything was taken care of in a tim He was extremely helpful in us getting a Mavrick like we wanted. Would highly recommend him very knowledgeable. Everything was taken care of in a timely fashion More