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Gene Messer Ford of Lubbock
Lubbock, TX
1,273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,273 reviews
December 23, 2025
Messer has a large assortment of pre owned vehicles with almost all of them looking well maintained by previous owners. almost all of them looking well maintained by previous owners. More
by larrybuckelew
Employees Worked With
Other Employees :
Oscar Tristan is a 5 star salesperson
December 23, 2025
Very great transaction, dealer answered all the questions I had, and delivered the vehicle without issues. I had, and delivered the vehicle without issues. More
by mpreas.29
December 23, 2025
Service as always is 5 star. ...on time....clarity of the kind of service my vehicle needs....and service reps are always easy to talk to. ...on time....clarity of the kind of service my vehicle needs....and service reps are always easy to talk to. More
by paul f.
Employees Worked With
Glenn Norris
December 22, 2025
Had an oil and filter change by appointment today . Job was done as promised and care was given to my truck. Pleased with all aspects of the job done. Job was done as promised and care was given to my truck. Pleased with all aspects of the job done. More
by charlieryoung
Employees Worked With
David service advisor
December 21, 2025
Cadyn was super helpful and accurate in his interaction with me. I appreciate his honesty and professionalism. Would definitely take my vehicle back to see him again. with me. I appreciate his honesty and professionalism. Would definitely take my vehicle back to see him again. More
by Duane
Employees Worked With
Cadyn
December 19, 2025
I personally believe Gene Messer Ford in Lubbock Tx has the best finance, and customer knowledge than the ‘any big city’ Ford Dealerships. It’s worth the time. Dylan is extremely knowledgeable in truck opt the best finance, and customer knowledge than the ‘any big city’ Ford Dealerships. It’s worth the time. Dylan is extremely knowledgeable in truck options and understands their worth. You are not just another sale to him. My purchase experience with Dylan was priceless compared to my last F250’s which was disappointing to say the least in San Antonio and Dallas. This time it was exactly what I needed and promised. More
by Firert33
December 18, 2025
Everyone was very helpful- on sight work was very helpful- also the job was done without delay. helpful- also the job was done without delay. More
by boucherb07
Employees Worked With
December 13, 2025
Friendly, fast and easy out good coffee. The service was excellent , and I would recommend them The service was excellent , and I would recommend them More
by egast
Employees Worked With
December 12, 2025
Nice and clean very presentable yes sir no sir relation got the job done as I was told. Thank you. got the job done as I was told. Thank you. More
by perezmario0523
Employees Worked With
