Gene Messer Ford of Lubbock

Extremely knowledgeable? Great customer service. Always know that I will receive fair pricing and good service. Great customer service. Always know that I will receive fair pricing and good service. More

The service advisor was great. He checked in on me and kept me updated. The price was good as well He checked in on me and kept me updated. The price was good as well More

Gene Messer Ford has done excellent work on my 2005 Ford Ranger, though it is old they took care of it and the pricing is very affordable 👌 Ranger, though it is old they took care of it and the pricing is very affordable 👌 More

Working out of town didn’t have all day to have my truck in the shop but Bill took of me very courteous, very professional and help me with any issue or questions I had I’ll recommend it one of the best vis in the shop but Bill took of me very courteous, very professional and help me with any issue or questions I had I’ll recommend it one of the best visits I ever had More

I would recommend this dealership to buy a car at, but their service department is terrible. For 5 yrs I have bought new cars here but every time I take my car in for a pre paid oil changes they do someth their service department is terrible. For 5 yrs I have bought new cars here but every time I take my car in for a pre paid oil changes they do something dumb like today. These idiots sent me a text after I leave telling me they recommend an engine air filter changed and said I denied it. No one ever asked me if I would let them change the filter. I buy cars every two years but my next one won’t be bought here because of all the problems I’ve had for 5yrs with their service department. More

Great service. I was in and out quickly. I feel I received much better service at a much better price than I received at a quickly oil change place and it didn’t ta I was in and out quickly. I feel I received much better service at a much better price than I received at a quickly oil change place and it didn’t take any longer to complete. More

Good customer service and had my truck done within the hour and with a free wash hour and with a free wash More

Great Customer service and amazing environment from the moment I walked in felt like I was welcome moment I walked in felt like I was welcome More

Noah fit me in quickly & was great @ getting me out in time for my next appointment. in time for my next appointment. More

Cadyn Campbell helped me with my service. He was great and incredibly patient! Great guy! He was great and incredibly patient! Great guy! More