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Gene Messer Ford of Lubbock

Lubbock, TX

4.6
956 Reviews

6000 19th St.

Lubbock, TX

79407

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Showing 956 reviews

July 12, 2025

Angil did a great job staying on top of and keeping me informed on repair which I was told would be two weeks out but was done in 9 days. More

by B5bar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angil
July 12, 2025

They're great dealership with integrity they're really nice and honest .Tuff is a young kid with a lot of potential and he's a great salesman More

by Marvinmccaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuff
July 12, 2025

This was one of the BEST experiences we've had buying a vehicle! Thanks Devron!! More

by Catolona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devron
July 12, 2025

Checking in was easy. Britten took good care of us and kept in touch until the service was complete. He got back to us as soon as the vehicle was done. Very happy with More

by jfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britton and Jose
July 11, 2025

As per usual the air filter was not checked, so I went and paid to get a new on. If this website allowed me to post pics I’d show it. I don’t know why I keep going back to this place it never changes, it More

by Ghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
July 10, 2025

The service at Gene Messer is always friendly, fast and reliable. Glenn Nelson is my service agent. I can always relay on him to give me updates and make things easier for me. More

by atklubbock@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Nelson
July 10, 2025

Service was extremely timely and very hassle free. The staff knew what they were doing and kept me updated. Thank you and great job. More

by johnnyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
July 10, 2025

Very knowledgeable about my truck explain what I wanted and fulfilled to my expectations and also got a car wash Thanks More

by tdeanmabe
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Noah
July 09, 2025

Always excellent service! 'Always excellent service! Always excellent service! Always excellent service! 'Always excellent service! Always excellent servi More

by jerryguynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britton
Jul 11, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2025

Barbarra was so kind and knowledgeable on everything ! Really loved having her help me out. Meant the world to me to have someone who cared about my vehicle as much as I do help me out. More

by Maximusgarcia12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbarra
Jul 04, 2025 -

Gene Messer Ford of Lubbock responded

Hi, thank you for your kind review; we are happy to pass your comments to Barbarra here at Gene Messer Ford Lubbock! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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