Friendly Honda

Overall, it was a pleasant car buying experience. Everyone was very helpful and courteous. The showroom itself was confortable and inviting. All the employees were very kind as well. I am happy that Everyone was very helpful and courteous. The showroom itself was confortable and inviting. All the employees were very kind as well. I am happy that I chose Friendly Honda and I am loving the car as well! More

I was given the wrong floor mats for my Honda Fit Sport 2008, purchased August 3. Considering the fact that sliding floor mats can jam the brake and cause accidents, the dealership's installation of the in 2008, purchased August 3. Considering the fact that sliding floor mats can jam the brake and cause accidents, the dealership's installation of the incorrect mats that cannot be secured on the hooks is not a simple oversight. The sales person forgot to charge me for the incorrect mats, and called me on August 10th asking for additional 150 dollars without acknowledging the error and its resulting risk. As the mats were not correct ones for my model, I suggested that I would mail them back to him. I was told that he would have to check with the "Technical Department" whether this return would be accepted. After waiting three days to hear back from him to no avail, I sent the mats back to him by UPS on August 13. The carpet for the area where the driver's left foot rests is detached from the base structure of the car, and the material beneath it is not only exposed but also cracked and deteriorated. In addition to the discomfort, because the detached floor carpet is very close to the brake, it may impair the proper operation of the brake. This is below par for a Honda Certified used car. On August 12, I sent a detailed email accompanied by photographs illustrating the issues at hand to the sales person, General Manager, and Used Car Sales Manager, but, as of August 14, none of them has yet responded to me. More

This is my first negative experience with Friendly Honda but it is enough to take the time to steer others away from this location. Kingston Honda has been great. My repairs at Friendly were incomplete, but it is enough to take the time to steer others away from this location. Kingston Honda has been great. My repairs at Friendly were incomplete, diagnosis misleading and invoice dishonest. Attempts to resolve the issue were ignored and followup visits ineffective. Friendly Honda has no problem taking your money. In my opinion they do not stand behind their work and have little regard for customer satisfaction. Their "President's Award" level of service was not apparent to me. More

The service I received was excellent and informative. Jim was attentive to my needs and financial concerns and was willing to give the best deal possible. He answered all my and my husbands questions wi Jim was attentive to my needs and financial concerns and was willing to give the best deal possible. He answered all my and my husbands questions without judgment. This is my third Honda from this dealership and plan on buying future Hondas from the. Thank you for a pleasant experience. More

Jose is a wonderful salesman and was pleasant to work with. He was knowledgeable and professional, but most importantly didn't make me feel pressured into buying a car or upgrading to different options. with. He was knowledgeable and professional, but most importantly didn't make me feel pressured into buying a car or upgrading to different options. Overall I would give Friendly Honda and Jose "5 Stars". It was a great experience and look forward to recommending Friendly Honda to my friends and relatives. More

We have never had an easier or more pleasant buying experience as we had at Friendly Honda! Danielle Weishoupt was exceptional! We love the car and will certainly reccomend people to buy their cars a experience as we had at Friendly Honda! Danielle Weishoupt was exceptional! We love the car and will certainly reccomend people to buy their cars at your dealership. Thanks again. You have turned a first time Honda buyer into a lifetime Honda buyer! More

Jim Libutti is a good salesmen. More

I was very happy and impressed with the staff at Friendly Honda. Danielle Weibrecht was very helpful in walking me through the process of leasing. Danielle W. was also good with my kids and conducted herself Honda. Danielle Weibrecht was very helpful in walking me through the process of leasing. Danielle W. was also good with my kids and conducted herself in a very professional manner. I would recommend Friendly Honda to my friends. Lisa Smith More

Sales people were pleasant and not pushy, they answered all our questions. The final price for the car was hassle free. We thought the price was very fair and competitive. Friendly Honda's price was the lo all our questions. The final price for the car was hassle free. We thought the price was very fair and competitive. Friendly Honda's price was the lowest of the 3 dealers we visited. Overall a very good car buying experience. More

I was in the market for a new car for the first time in a long while. I did not want to experience the "woman shopping for a car ALONE" syndrome. Rick put me completely at ease from the moment I walked in. H long while. I did not want to experience the "woman shopping for a car ALONE" syndrome. Rick put me completely at ease from the moment I walked in. He was able to fully answer all of my questions, and helped me make all the decisions I needed to make about my purchase. I never felt pressured or felt like I was getting a hard sell. Rick was very helpful and enthusiastic, and I could tell he genuinely believed in his product. And best of all, the price was right. I hope Rick is still there when I'm ready to buy my next Honda. More