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Friendly Honda
Poughkeepsie, NY
1,004 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,004 Reviews of Friendly Honda
September 27, 2024
Carlos has always been amazing! We’ve been buying our cars here for the last 12 years now. Excellent and always willing to help us out! We’ve been buying our cars here for the last 12 years now. Excellent and always willing to help us out! More
by Kcelentani1544
Employees Worked With
Brian Hartwell, Carlos Scaloni
August 30, 2024
Friendly Honda did a great job helping me with my Ridgeline lease. It was quick and easy. Our salesman was Carlos. He was super helpful and a pleasure to work with. Ridgeline lease. It was quick and easy. Our salesman was Carlos. He was super helpful and a pleasure to work with. More
by adlaugh
Employees Worked With
Pat Clark, Carlos Scaloni
August 10, 2024
Carlos was recommended as a salesperson to us and he lived up to his reputation. He was excellent at communication through email and text messages. He had the car ready for us to look at, during our app lived up to his reputation. He was excellent at communication through email and text messages. He had the car ready for us to look at, during our appointment. The finance team was wonderful and we did not have to sit all day at the dealer to complete paperwork. More
by Mrom
Employees Worked With
Brian Hartwell, Carlos Scaloni
May 13, 2024
Best car buying experience I’ve had. I dealt with Carlos and Paul, both gentlemen are fantastic to deal with, down to earth and easy to talk to. I’m very happy with my new Type R! I dealt with Carlos and Paul, both gentlemen are fantastic to deal with, down to earth and easy to talk to. I’m very happy with my new Type R! More
by Stephennester
Employees Worked With
Paul Hoffman, Carlos Scaloni
December 06, 2023
Their first priority is for customers to leave happy and satisfied. There is no pressure and no dishonesty. They also work fast to put the numbers together and communicate with you. satisfied. There is no pressure and no dishonesty. They also work fast to put the numbers together and communicate with you. More
by Stevencurcio50
Employees Worked With
Corey Hayes, Jim Libutti
October 18, 2023
In 2022 I bought I bought a new odyssey from Justin Tomasulo and in September of this year I decided to get a 2024 odyssey so I went straight back to Justin because of the ease of working with him and Tomasulo and in September of this year I decided to get a 2024 odyssey so I went straight back to Justin because of the ease of working with him and his excellent knowledge. I bought my first new civic in 1991 from Friendly and have been going back ever since. Justin is a great guy to work with and follows up after the sale. More
by Joannesmerling
Employees Worked With
Justin Tomasulo, James Newton, Paul Hoffman
August 31, 2023
Bill Roe went above and beyond to help me with my CRV. I came in without an appt. My alarm was going off and even though it was a unscheduled drop off, Bill was able to get my CRV in and diagnosed within I came in without an appt. My alarm was going off and even though it was a unscheduled drop off, Bill was able to get my CRV in and diagnosed within 2 days and the part "body control module" arrived the next day. Bill is a testament to excellent customer service. More
by EricBenjamin
Employees Worked With
Service Advisor Bill Roe
February 04, 2023
Went to Friendly Honda for my PREPAID scheduled service on my 2021 CRV, This PREPAID service included an oil change and tire rotation and at the time of purchase, was a bargain to me. I arrived on time on my 2021 CRV, This PREPAID service included an oil change and tire rotation and at the time of purchase, was a bargain to me. I arrived on time, checked in and they moved my car to a lot, from out the window I could see, The car sat there for over 75 minutes which was rather puzzling to me. There was a gouge on my right front tire that I wanted to be checked, Prior to my arrival, I marked the tire with white duct tape so the technician could inspect. Then finally, after the long delay they took in my car, And after about 20 minutes it was done, the fastest service I have ever experienced, by far! The service rep apologized for the delay and went through the checklist quickly so I was not further detained, Upon leaving, I checked the tire, the duct tape was gone but the gouge on that same tire still remained. I then realized that the tire rotation was simply not done, Quite shocked and dismayed I knew my next encounter was not going to be fun. I went back to the service desk to report my find, I was referred to the manager who seemed understanding and kind. I conveyed my concern and questioned what services they actually did provide, As the short time the car was in the shop compared to what was reported, did not coincide. The manager did check with the technician about the rotation, The manager indicated that the tech reported that the tires were rotated, according to their conversation. I was puzzled and asked how do I know that all the services were done? I was asked to open the hood and a visual inspection he had begun. The manager then checked the oil, he said it was clean, also checked the window washing fluid and claimed it was full, I stood there in awe, I felt he was giving me the bull. He then checked the cabin filter, to possibly prove a point to me Low and behold, it was filthy and clogged and quite dirty The manager apologized and explained that they were short staffed, In the meantime I felt I was getting the shaft. He took the car back and installed a new filter right away, Told me the filter and installation was on him and sent me on my way. I truly was disappointed that this experience happened to me. Maybe this dealership is not that FRIEND-LY! More
by charlie
Employees Worked With
Assistant service manager, Carlos Scaloni
