Friendly Honda

I COULDN'T HAVE BEEN ANY HAPPIER AND SATISFIED WITH MY PUCHASE THAN I AM NOW! JOSE TORRES DID A PHENOMENAL JOB AT EASING MY WORRIES ON MY NEW PURCHASE! A BIG THANK YOU TO MR. TORRES AND TO FRIENDLY HONDA! PUCHASE THAN I AM NOW! JOSE TORRES DID A PHENOMENAL JOB AT EASING MY WORRIES ON MY NEW PURCHASE! A BIG THANK YOU TO MR. TORRES AND TO FRIENDLY HONDA! THIS WILL SURELY NOT BE THE LAST TIME I PURCHASE A VEHICLE FROM THEM! More

Very satisfied with the Honda FIT purchased. Great interest rate and affordable monthly payment. Was able to pick up my new car in two days after the sale. Salesperson and Honda staff very helpfu interest rate and affordable monthly payment. Was able to pick up my new car in two days after the sale. Salesperson and Honda staff very helpful and friendly. Also purchased roadside assistance and tire replacement at a minimal charge. More

FRIENDLY ATTITUDE WAS TRULY EXHIBITED BY YOUR KIND STAFF. IT WAS A NICE EXPERIENCE. THANK YOU. THE PRICING WAS CLEAR, THE ATMOSPHERE WAS GENEROUS WITH REFRESHMENTS AND RAFFLES. PEOPLE CAME AND INTRODUCED THE IT WAS A NICE EXPERIENCE. THANK YOU. THE PRICING WAS CLEAR, THE ATMOSPHERE WAS GENEROUS WITH REFRESHMENTS AND RAFFLES. PEOPLE CAME AND INTRODUCED THEMSELVES TO ME IN A KIND AND PROFESSIONAL MANNER. I WOULD DEFINITELY RECOMMEND YOU GUYS TO ANYONE. More

I was very pleased that Chuck found just the car I was hoping for. While the cost of the car was not a bargain I thought it was fair. Chuck made the process of buying the car very easy. He was professi hoping for. While the cost of the car was not a bargain I thought it was fair. Chuck made the process of buying the car very easy. He was professional and efficient. I would certainly recommend him to friends. More

Justin spent a great deal of time with us prior to the sale educating us about your product. He was very through in answering all questions that we had regrading the purchase. He made us very comfortable sale educating us about your product. He was very through in answering all questions that we had regrading the purchase. He made us very comfortable working with him and would recommend him highly to anyone planning to visit your dealership. He was not pushy and let us make our own decisions which we appreciated. More

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Overall, it was a pleasant car buying experience. Everyone was very helpful and courteous. The showroom itself was confortable and inviting. All the employees were very kind as well. I am happy that Everyone was very helpful and courteous. The showroom itself was confortable and inviting. All the employees were very kind as well. I am happy that I chose Friendly Honda and I am loving the car as well! More

I was given the wrong floor mats for my Honda Fit Sport 2008, purchased August 3. Considering the fact that sliding floor mats can jam the brake and cause accidents, the dealership's installation of the in 2008, purchased August 3. Considering the fact that sliding floor mats can jam the brake and cause accidents, the dealership's installation of the incorrect mats that cannot be secured on the hooks is not a simple oversight. The sales person forgot to charge me for the incorrect mats, and called me on August 10th asking for additional 150 dollars without acknowledging the error and its resulting risk. As the mats were not correct ones for my model, I suggested that I would mail them back to him. I was told that he would have to check with the "Technical Department" whether this return would be accepted. After waiting three days to hear back from him to no avail, I sent the mats back to him by UPS on August 13. The carpet for the area where the driver's left foot rests is detached from the base structure of the car, and the material beneath it is not only exposed but also cracked and deteriorated. In addition to the discomfort, because the detached floor carpet is very close to the brake, it may impair the proper operation of the brake. This is below par for a Honda Certified used car. On August 12, I sent a detailed email accompanied by photographs illustrating the issues at hand to the sales person, General Manager, and Used Car Sales Manager, but, as of August 14, none of them has yet responded to me. More

This is my first negative experience with Friendly Honda but it is enough to take the time to steer others away from this location. Kingston Honda has been great. My repairs at Friendly were incomplete, but it is enough to take the time to steer others away from this location. Kingston Honda has been great. My repairs at Friendly were incomplete, diagnosis misleading and invoice dishonest. Attempts to resolve the issue were ignored and followup visits ineffective. Friendly Honda has no problem taking your money. In my opinion they do not stand behind their work and have little regard for customer satisfaction. Their "President's Award" level of service was not apparent to me. More

The service I received was excellent and informative. Jim was attentive to my needs and financial concerns and was willing to give the best deal possible. He answered all my and my husbands questions wi Jim was attentive to my needs and financial concerns and was willing to give the best deal possible. He answered all my and my husbands questions without judgment. This is my third Honda from this dealership and plan on buying future Hondas from the. Thank you for a pleasant experience. More