Friendly Honda
Poughkeepsie, NY
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1,004 Reviews of Friendly Honda
The overall experience of buying my first car was magnificent at Friendly Honda. I was talked through each step of the paperwork that I did not understand and felt like I was the number priority whi magnificent at Friendly Honda. I was talked through each step of the paperwork that I did not understand and felt like I was the number priority while I was there. Everyone working to help me guided me through all the necessary steps with compassion and ease. More
This will be our fifth Honda, the second one we purchased from Friendly Honda, Fair pricing, Courteuos, I was very impressed the way Friendly Honda spend a sizable amount of money in their facilities just to from Friendly Honda, Fair pricing, Courteuos, I was very impressed the way Friendly Honda spend a sizable amount of money in their facilities just to be sure their customers were comfortable when they went to bring their cars in for service. More
Business manager also very nice but I can't remember his name. he made the financial aspect easy to understand. Brian was very nice and informative about my lease. I was very happy with the trade in for my name. he made the financial aspect easy to understand. Brian was very nice and informative about my lease. I was very happy with the trade in for my Subaru. Everyone at the dealership was welcoming. More
After much thought, I chose no as far as recommendation for a couple reasons. The salespeople were attentive and friendly but I felt like the price I was given over the phone increased once at the dealersh for a couple reasons. The salespeople were attentive and friendly but I felt like the price I was given over the phone increased once at the dealership. When I brought it up the sales person said, "I can't believe Dana would give you incorrect info over the phone." To me that meant either I was a liar or I was insinuating that she was a liar. I felt like that was intimidating. The other reason was that I had forgotten to take a NY Yankees license plate frame off my trade in. It did not occur to me until I had gotten home. I called the next day to see about recovering it but apparently it was thrown away. I feel that whoever did the plate switch(seeing that the frame was of personal nature and not just another dealership's nameplate) should have put the personal frame on the new car or at least thrown it somewhre in the new car. Since that did not happen I thought that the dealership would at least be kind enough to replace my Yankees frame. Instead, I was just told someone threw it out and to enjoy my new car. I just think your dealership could do better. More
Customer service in the beginning was okay. When the contract was done they made mistakes and try to make me pay more money then I agreed to. Spoke with the General manager. He was very rude and not hel contract was done they made mistakes and try to make me pay more money then I agreed to. Spoke with the General manager. He was very rude and not helpful. I definately do not recommend Friendly Honda. Friendly is not so Friendly. More
Everyone at the dealership was very friendly and helpful. This is my first Honda and SUV. So far the CR-V is great. Having a ball driving it. It rides really nice and easy to handle. Even though the dealer This is my first Honda and SUV. So far the CR-V is great. Having a ball driving it. It rides really nice and easy to handle. Even though the dealership is a little out of my way I will be bringing it back for service. More
My son and I came to Friendly Honda to lease his first car. As a mother, I wanted a vehicle that was safe, reliable, and economical. My son wanted a car that looked sporty and was "cool". We found exac car. As a mother, I wanted a vehicle that was safe, reliable, and economical. My son wanted a car that looked sporty and was "cool". We found exactly what we both wanted in the Civic LX. I explained to Jim Libutti what we were looking for in a car and he was terrific! He was very attentive. listened, and engaged both of us in the process. My son loves his car - all his friends now want one. Given our experience with Jim and Honda I am considering selling my Rav 4 and leasing or buying a Honda. I know that, given this first experience in car ownership, my son will be a lifelong Honda customer! More
We were very pleased with every aspect of our transaction with Friendly Honda. This is the second car we have purchased with Bruce Heron's assistance, and he was courteous and helpful throughout. We also wer with Friendly Honda. This is the second car we have purchased with Bruce Heron's assistance, and he was courteous and helpful throughout. We also were able to trade in our 2006 Honda CRV for the 2010 model, and we thought the trade in price was fair and honest.Accordingly, we have provided the "great" rating for all phases of our experience. John and Andrea Tackach More
I COULDN'T HAVE BEEN ANY HAPPIER AND SATISFIED WITH MY PUCHASE THAN I AM NOW! JOSE TORRES DID A PHENOMENAL JOB AT EASING MY WORRIES ON MY NEW PURCHASE! A BIG THANK YOU TO MR. TORRES AND TO FRIENDLY HONDA! PUCHASE THAN I AM NOW! JOSE TORRES DID A PHENOMENAL JOB AT EASING MY WORRIES ON MY NEW PURCHASE! A BIG THANK YOU TO MR. TORRES AND TO FRIENDLY HONDA! THIS WILL SURELY NOT BE THE LAST TIME I PURCHASE A VEHICLE FROM THEM! More
Very satisfied with the Honda FIT purchased. Great interest rate and affordable monthly payment. Was able to pick up my new car in two days after the sale. Salesperson and Honda staff very helpfu interest rate and affordable monthly payment. Was able to pick up my new car in two days after the sale. Salesperson and Honda staff very helpful and friendly. Also purchased roadside assistance and tire replacement at a minimal charge. More