Friendly Honda

I have dealt with Ron Alexander for about fifteen years now; this is the third car I have bought from him and Friendly Honda. He has always been a pleasure to work with. I did stray on my last car an now; this is the third car I have bought from him and Friendly Honda. He has always been a pleasure to work with. I did stray on my last car and bought a Subaru. I liked the car, but dealing with the service department was awful. I realized that a reliable and helpful dealer is a substantial ingredient in whether or not to buy a car, and so returned to Friendly Honda when I needed my next car. More

Jose Torres was friendly and knowledgeable. He processed the sale efficiently and thoroughly. I had no questions by the time we were done with the sale. I've also heard nothing but good regard processed the sale efficiently and thoroughly. I had no questions by the time we were done with the sale. I've also heard nothing but good regarding the service department and hope that this holds true when it becomes my turn to bring my car in for servicing. Overall, it was a great experience and I'd definitely recommend Jose and the dealership. More

I was an interenet auto shopper from New Mexico in search of a used Toyota Land Cruiser. Friendly Honda had one on the lot for about 2 days and I snatched it up. They quickly wrapped up the deal and had the of a used Toyota Land Cruiser. Friendly Honda had one on the lot for about 2 days and I snatched it up. They quickly wrapped up the deal and had the SUV shipped off to me. Upon the SUV's arrival I discovered a hidden, but major electric issue. I had the misfortune of living 2000 miles away in New Mexico and was unable to bring it in to Friendly Honda for repair. Friendly Honda and Mike Lombardo the used car manager stepped up and quickly resolved the issue. They took care of getting my SUV fixed here in New Mexico and they set me up with a warranty to protect against any future problems. Mike Lombardo quickly put my mind at ease and made me feel confident about my purchase. I love the SUV. Thank you Mike! Patrick BTW...I had some dealings with Mike Desantis the financing guy, I felt a bit like I needed a shower after talking with him. Desantis was trying to solve my problems with up-charges on a warranty. Luckily, Mike Lombardo was a straight shooter. More

I have been coming to your Honda dealership for 20 years and have never been disappointed. Rick has been selling me my cars since I started buying Honda and he has always been a help to me and steered me i and have never been disappointed. Rick has been selling me my cars since I started buying Honda and he has always been a help to me and steered me in the right direction. Rick and Paul work as a team to help me through making a very frightening experience into a pleasure. Thank you for having such a wonderful group of people working for you, they are one in a million. More

I always thought any price is negotible. Salesmen was never informed that we were picking up the car on 9/28; so the entire transaction was handled by the business manager. Finance options were not full never informed that we were picking up the car on 9/28; so the entire transaction was handled by the business manager. Finance options were not fully explained, nor was the extended warranty pricing. More

I felt Lewis was fair, curtious and effecient. Lewis delivered the car (2010 Honda Civic LX) the very next evening as promised and kept to his word. I am pleased with the dealership as a whole and reco delivered the car (2010 Honda Civic LX) the very next evening as promised and kept to his word. I am pleased with the dealership as a whole and recommended the dealership to my sister who in turn bought a certified used Odyssey shortly after our sale. She is also very satisified with her friendly vehicle thus far. More

I spent some time researching cars and dealerships on the web prior to making my decision to purchase a Honda Civic EX. What made me decide on Friendly was their reputation, service and price. I also had the web prior to making my decision to purchase a Honda Civic EX. What made me decide on Friendly was their reputation, service and price. I also had the assistance from AAA auto club. The entire process at Friendly was easy and pleasant. More

The experience I had at Friendly Honda was amazing. My sister and mother both have purschased/lease vehicles from Friendly so I decided to follow their advise and meet with Brian Hartwell. He was so nice sister and mother both have purschased/lease vehicles from Friendly so I decided to follow their advise and meet with Brian Hartwell. He was so nice and knowledgeable about the vehicles and prices options. Brian and Paul Hoffman were extremely understanding of my situation and found every way to work with me with complete professionalism. I would absoutely recommend Friendly Honda to anyone who is in the market for a vehicle! More

Jim Libutti was a friendly and courteous sales representative. He made me feel comfortable. I think I paid a fair price for my Honda Civic. It was comparable to what I was quoted at other local representative. He made me feel comfortable. I think I paid a fair price for my Honda Civic. It was comparable to what I was quoted at other local Honda dealerships. My new car looked great when I picked it up and Jim was helpful in showing me the instrumentation. I am very happy with my purchase thus far. More

I BOUGHT SEVERAL CARS FROM THIS DEALSHIP BEFORE IT CHANGED OWNERS..sINCE THEN THE QUALITY OF THE SERVICE DEPT IS VERY POOR. I WENT IN FOR A CLUTCH JOB AND WHEN I DROVE HOME THE TEMP GAUGE PEGGED...SOM CHANGED OWNERS..sINCE THEN THE QUALITY OF THE SERVICE DEPT IS VERY POOR. I WENT IN FOR A CLUTCH JOB AND WHEN I DROVE HOME THE TEMP GAUGE PEGGED...SOMEONE TOOK ALL THE COOLANT OUT AND NEVER REPLACED IT. THIS PAST JUNE I BLEW A HOSE AND NEEDED A NEW POWER STEERING PUMP AND A HOSE..I TALKED WITH THE SERVICE AGENT SCOTT ,,AND TOLD HIM IF MY DISCONTENT ON THE PHONE..WE CAME TO A SETTLED AMOUNT OF 350 DOLLARS..DUE TO THE PREVIOUS SCREW UP.BY THE WAY FOR THIS RELATIVELY NORMAL JOB IT TOOK 5 DAYS ! WHEN I WENT IN TO GET MY CAR SCOTT WAS CONVENIENTLY OFF THAT DAY...THE BILL WAS WAY OVER 500 DOLLARS.. THE NEXT WEEK I TOOK MY CAR TO MY USUAL INSPECTION STATION...AND IT FAILED DUE TO THE POWER STEERING WAS LEAKING...I WAS TOLD TO TAKE IT BACK TO THE DEALER AND HAVE THEM FINISH THE JOB.. I TOLD THE SERVICE REP I WANTED NOTHING TO DO WITH SCOTT. HE WAS DECEIVING LIAR AND I DONT TRUST HIM...IN CONFIDENCE ONE OF YOUR REPS ADMITTED TO ME SCOTT TAKES ON TOO MANY CUTOMERS AND SCFREWS UP FREQUENTLY,, AN HOUR AFYER LEAVING MY CAR THERE TO GET THE LEAK FIXED,,I GOT A CALL .THR REP SAID MY CAR IS TOO OLD AND CANT BE FIXED,, THAT DID IT ! I FOUND A REAPIR SHOP THAT FIXED A SPLIT MEATL PIPIE AND WAS TOLD THAT THE HOSE THEY SAID WAS NOT AVAILABLE WAS A REPLACEABLE PART,THIS DEALER SHOULD LOSE THEIR FRANCISE IF THEY ARE DOING THIS POOR HANDLING OF CUTOMERS...I AM A RACE STEWARD AT MANY SCCA RACE TRACKS AND KNOW MANY OTHER DEALERS,,,THEY AGREE WITH ME THIS SHOULD NOT HAVE HAPPENED,,,AND I HAD FRIENDLY BMC LOSE THEIR FRANCISE IN THE 70'S AND I HAVE THE PHONE NUMBER FOR JAPAN..FOR CUSTIMER RELATIONS...I HOPE I DONT HAVE TO CALL THEM FRIENDLY BETTER SHAPE UP...IM NOT GOING BACK THERE A VERY IRATE CUTOMER ! More