Friendly Honda

Friendly Honda's sales and finance people were excellent. They provided different finance options and fully explained everything. They provided honest, fair and respectfull service. I was never rushed or They provided different finance options and fully explained everything. They provided honest, fair and respectfull service. I was never rushed or pushed. They had a good choice of vehicles on the lot. I got the exact car I wanted same day at a great price and the best service I've ever had when purchasing or leasing a car. More

Customer service was terrific. Justin told me to call him at any time should I have questions. Everyone at Friendly Honda was indeed friendly and considerate. I would definitely recommend this dealersh him at any time should I have questions. Everyone at Friendly Honda was indeed friendly and considerate. I would definitely recommend this dealership to others. One of the reasons I purchase car here is due to excellent service and customer care. More

The sales lady danielle was wonderful in helping us getting into a new car,she went above and beyond her job in helping us. I can't thank her enough for her help.I came into Honda about a year ago and getting into a new car,she went above and beyond her job in helping us. I can't thank her enough for her help.I came into Honda about a year ago and saw the salesperson who sold me my element and asked to trade it in and get another car,well he said it wasen't going to work,i know my credit wasen't the greatest but over 6years i built up credit with honda buy making all my payments on 3 cars i bought from honda,as a matter of fact my credit is worse now then a year back but danielle wasen't letting me leave without a car and that she made my XMASS WHAT SHE DID IN 1 DAY the other sales person took 2 weeks of going back and forth asking for money and cosigners again she did with out a penny down and no cosigners amazing what you can do when your heart is in your job.Other than the price of gas there was not a thing wrong with my element again i wasent ever going to come back to honda because i was told i could not get a new car, danielle sent me a letter about purchasing a new car and i told her i did not want to go through what i went through a year ago and she said let me try and 1 day later i had a new car keep her on your staff if you want to sell cars thank you again joe and angela catapano More

If you get a warranty on the car make sure that if there is a problem with the car you get it fixed then. See what happened with me is in February my window fell off the track for a Volkswagon and it was fi is a problem with the car you get it fixed then. See what happened with me is in February my window fell off the track for a Volkswagon and it was fixed. A couple days ago it did the same thing and this time I had to pay 350 to get it fixed because my warranty was up. Now they knew that there was an issue with my window in February but it seems like they waited until I no longer had a warranty so that way they could charge me for it. I will never come here again. I was not even given a loner for the 2 almost 3 days without my car... Thank you for nothing. Oh and when I went to start my car it was dead. I get that but make sure you give the car back fully functional, like how it was brought in. If I would of known this I would of brought it somewhere else... More

I was extremely happy.... I did not expect to be getting a new car and with in hours I was driving away in a 2011 car... the staff was wonderful, friendly and made my Christmas awesome... thanks They worked a new car and with in hours I was driving away in a 2011 car... the staff was wonderful, friendly and made my Christmas awesome... thanks They worked with my car payment to make it reasonable, showed me all my options and followed up with me a few days later to see how things were... HAPPY!!!! More

Ken was very professional and did an excellent job taking care of me, even though I went in when they were short sales help. He asked me what I was looking for and what was important to me. When I mentione care of me, even though I went in when they were short sales help. He asked me what I was looking for and what was important to me. When I mentioned speeed, comfort and something fun to drive, he immediately pointed me toward the 2011 Accord. When I drove it, I knew he listened to what I wanted. Ken did a GREAT JOB, THANK YOU. I was searching for a car for about 3 weeks and the last place I went was Friendly Honda, next time I will start my shopping at Friendly and save 3 weeks!!! More

I loved my first odyssey and wanted a new one. Friendly Honda employees have always been very helpful over the years and they were very accommodating when we approached them for a new car. The process was Honda employees have always been very helpful over the years and they were very accommodating when we approached them for a new car. The process was quick and easy. They went over the new features with me. More

Staff is great. We have purchased three Hondas over the years and have had a great experience all three times. Technically this is our fourth since we bought the car at the end of the lease. Ron Alexand years and have had a great experience all three times. Technically this is our fourth since we bought the car at the end of the lease. Ron Alexander had always been our salesman. Paul in financing was also a big help. thanks. More

This by far was my best sales experience that I have had purchasing a car. All aspects of the sales experience were tremendous. Brian Grunow was very knowledgeable about our car and was very attentive to o purchasing a car. All aspects of the sales experience were tremendous. Brian Grunow was very knowledgeable about our car and was very attentive to our questions and very non pressure with his approach. I would definately seek him out if I am buying a new Honda in the future. More

A recent service experience with the Friendly Service department turned me off to the Honda brand, but when we needed to buy another car the positive consumer reviews brought us back. Many friends also r department turned me off to the Honda brand, but when we needed to buy another car the positive consumer reviews brought us back. Many friends also recommended we give Friendly another chance based on positive experiences in the past. We decided to buy used and visited the Certified Used department at Friendly. The first salesperson we worked with was very nice. Even went thru the effort to search for a used model we were interested in. When we were shown the car however it was nowhere near ready for sale (many scratches on the body, dirty interior, really beat up) and overpriced. A new model was only a slightly higher cost. We decided to buy new and then received misleading information about pricing and policies that were "beyond their control" including a stiff penalty for paying cash? Ridiculous! Other Honda dealers I spoke with were embarrassed by this claim and stated this dealer simply lied to us. Further explained "the new owners of Friendly are driving the place into the ground and ruining the good reputation the original owners built". This is driving customers to other dealers in the area. Bottom line with Friendly, price was not negotiable, what you see on the sticker is what you get. The sales manager was aloof and unhelpful. Friendly does not care about their customers. Went to another Honda dealer had a perfect car buying experience at a much lower price. Avoid Friendly Honda. More