Friendly Honda
Poughkeepsie, NY
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1,006 Reviews of Friendly Honda
Rating: Excellent I purchased a Honda Odyssey and I am Rating: Excellent I purchased a Honda Odyssey and I am extremely happy with it. I previously owned a Dodge Caravan. My Honda is more luxurious, roomi Rating: Excellent I purchased a Honda Odyssey and I am extremely happy with it. I previously owned a Dodge Caravan. My Honda is more luxurious, roomier and it rides smoother. The Sales Department was honest and accommodating. Overall Services were excellent. I will not hesitate to recommend my friends to this dealership. More
I had a good experience at Friendly Honda while picking up my lease on a 2011 Honda CRV. I love the car and have previously owned hondas and I know they are reliable and strong. This being my very first ex up my lease on a 2011 Honda CRV. I love the car and have previously owned hondas and I know they are reliable and strong. This being my very first experience with Friendly Honda and it being such a brief experience, I can't say that all of my experiences with them will be great, as we are at the very beginning of a 3yr relationship. I look forward to working with them over the course of my 3yr lease and hope that all of my experiences with them are as "friendly" as the first. More
Papa Mbaye was extremely friendly and went above and beyond his responsibilities to assist me with leasing a new vehicle. I do not think I could have asked for a better sales representative. All score beyond his responsibilities to assist me with leasing a new vehicle. I do not think I could have asked for a better sales representative. All scores were a 5 with the exception of pricing becuase the amount to lease the car was a little more than what I anticipated and what was advertised. More
The employees of Friendly Honda, Colin and Jim both offered the best customer service I've ever experienced at an auto dealership. I knew what I wanted to purchase when I walked into Friendly Honda an offered the best customer service I've ever experienced at an auto dealership. I knew what I wanted to purchase when I walked into Friendly Honda and at no point was I redirected to something different. Based on the quality of service and professional experience I would recommend Friendly Honda to my friends and family. Thank you for making my new car purchase a great experience. More
My husband and I went to the dealership having already negotiated the price on a 2011 Honda Odyssey Touring. They had two in the color we wanted and we told them we wanted the one with 7 miles on it. We negotiated the price on a 2011 Honda Odyssey Touring. They had two in the color we wanted and we told them we wanted the one with 7 miles on it. We saw the car, decided on it and started the paperwork for that particular van. We signed the forms and came back two days later to pick up the van. When we went out to the vehicle to make sure everything was turned on and set up, I noticed the odometer said 298. I asked if that was the mileage and was initially told no. When I pressed and asked to see the mileage on the car, he finally told me that it was, in fact, the mileage. When we inquired as to why the vehicle now had 300 miles on it, they wouldn't give us a straight answer. We finally found out that they had redone our signed agreement changing the VIN from the one with 7 miles on it to the one with 300 miles on it because they wanted to keep the lower mileage one on the lot. When the story came out, instead of coming clean and trying to right their wrong, we were treated even worse. We were told that it didn't matter what the mileage, that we had no reason to be upset, etc. We ended up walking out of the dealership with check in hand, refusing to buy the car. I found out later that what they did was not only deceptive business practice but is ILLEGAL!! They still have not tried to call and apologize or anything. Although their prices were competitive (although not the lowest), I would not recommend them in any way, shape or form. More
My daughter has been looking for a new car and I have to say that your dealership was the nicest and friendliest. We told Danielle exactly what we were looking for and she went right to work to get us what say that your dealership was the nicest and friendliest. We told Danielle exactly what we were looking for and she went right to work to get us what we wanted. We told the finance manager exactly what we wanted to pay per month and how much we had to put down and he worked everything out to exactly what we wanted. We would highly recommended this dealership. More
Robert, Was polite,informative and knowledgeable about Robert, Was polite,informative and knowledgeable about the model we where interested in leasing. Delivery was on time and Robert reviewed all the fea Robert, Was polite,informative and knowledgeable about the model we where interested in leasing. Delivery was on time and Robert reviewed all the features of the car he also followed up with a phone call to be sure we where happy with our CRV and see if we had any questions that need to be addressed. Robert Raisch More
Lewis was great, affable and no-hassles guy. Very straight-forward in explaining the lease program, no pressure, just helpful. I had decided to shop around after the Paragon Honda experience, which s straight-forward in explaining the lease program, no pressure, just helpful. I had decided to shop around after the Paragon Honda experience, which seemed to give the appearance the lease was a negotiable contract as long as you're willing to settle for that price point *that* day. I don't like being pressured nor do I want to feel I should settle the contract even after the best offering was given to me. Friendly Honda was not like that, even though the down was a little more, the no nonsense lease breakdown payments was clearly visible for my review. I appreciate the honesty and I generally don't haggle if I see a transparent program. I will definitely come back for other services. Thanks, ACG More
Everything went perfect with my recent experience buying our new Pilot from Brian Hartwell. This is our families 4th purchase from Brian and we feel very comfortable working with him. Although the Pilot w our new Pilot from Brian Hartwell. This is our families 4th purchase from Brian and we feel very comfortable working with him. Although the Pilot we wanted was not on the lot, it was located and delivered quickly at the price we wanted. Thank you. More
I went to Friendly Honda after being very disappointed at other dealerships on their overall service. We were immediately greeted by friendly and personable staff members who were informative and not at all other dealerships on their overall service. We were immediately greeted by friendly and personable staff members who were informative and not at all pushy. I went to the dealership a total of four times and I never had any desire to visit another dealership after my experience with Friendly Honda. This was my first car purchase but my parents, who were with me, have purchased many cars from many dealerships in the past and both agreed that our experience far exceed any other car dealership- they anticipated our needs and our concerns and made sure they were met before we even realized. Overall, it was a wonderful experience and I have told everyone I know about it and recommended that their next car purchase be from Friendly Honda. More