Friendly Honda

Our experience with Rick was top notch. He epitomizes professionalism and was the reason we ended up choosing Friendly Honda. Friendly's culture and comfortable atmosphere made our decision an easy one. professionalism and was the reason we ended up choosing Friendly Honda. Friendly's culture and comfortable atmosphere made our decision an easy one. Rick's sincerity and integrity is a rare commodity in the auto sales business and I look forward to working with he and Friendly Honda for future auto purchases. More

I just want to take the time to tell you what an absolute excellent experience I had just had leasing my new 2011 crv. I was not sure what I was going to do in regards to my new vehicle either buy new, leas excellent experience I had just had leasing my new 2011 crv. I was not sure what I was going to do in regards to my new vehicle either buy new, lease or buy pre-owned. My wife stopped in last week to look at some pre-owned vehicles and jay Honold went out of his way to help her out even though she had no idea what I wanted. After me going to a few other dealerships my wife said I had to go and see Jay, so on my home I stopped to see him. I stopped In with a totally different idea than my wife had and basically Jay and I started over. Within an hour or so and the help and ideas of Pat Clark and Mike Desantis I was leasing a new 2011 crv. I am a salesman myself and never felt pressured or “hard sold” at all. Now comes time for my delivery, I was scheduled to pick up on Friday the 18th and on Thursday the 17th I had a big problem with my current vehicle(ford) and had called Jay at 12pm and asked if I could pick up on Thursday instead of Friday and he told me not a problem it will be ready by 5! Sure enough it was with Jay going the extra mile and pushing my delivery up it was ready. These three guys are the best! I have never owned a Honda before and I can say now I am a lifer! I will do everything in my power to push business your way. I appreciate all the work those guys put into my sale. Mike made the paperwork portion pretty much a breeze while Jay was getting the car ready while I signed the paperwork. I don’t do this very often but being in the service business myself I feel that when you have an experience like I had you should write a letter of appreciation. Thanks again and I will hopefully be buying Hondas in the years to come. More

Rating: Excellent I purchased a Honda Odyssey and I am Rating: Excellent I purchased a Honda Odyssey and I am extremely happy with it. I previously owned a Dodge Caravan. My Honda is more luxurious, roomi Rating: Excellent I purchased a Honda Odyssey and I am extremely happy with it. I previously owned a Dodge Caravan. My Honda is more luxurious, roomier and it rides smoother. The Sales Department was honest and accommodating. Overall Services were excellent. I will not hesitate to recommend my friends to this dealership. More

I had a good experience at Friendly Honda while picking up my lease on a 2011 Honda CRV. I love the car and have previously owned hondas and I know they are reliable and strong. This being my very first ex up my lease on a 2011 Honda CRV. I love the car and have previously owned hondas and I know they are reliable and strong. This being my very first experience with Friendly Honda and it being such a brief experience, I can't say that all of my experiences with them will be great, as we are at the very beginning of a 3yr relationship. I look forward to working with them over the course of my 3yr lease and hope that all of my experiences with them are as "friendly" as the first. More

Papa Mbaye was extremely friendly and went above and beyond his responsibilities to assist me with leasing a new vehicle. I do not think I could have asked for a better sales representative. All score beyond his responsibilities to assist me with leasing a new vehicle. I do not think I could have asked for a better sales representative. All scores were a 5 with the exception of pricing becuase the amount to lease the car was a little more than what I anticipated and what was advertised. More

The employees of Friendly Honda, Colin and Jim both offered the best customer service I've ever experienced at an auto dealership. I knew what I wanted to purchase when I walked into Friendly Honda an offered the best customer service I've ever experienced at an auto dealership. I knew what I wanted to purchase when I walked into Friendly Honda and at no point was I redirected to something different. Based on the quality of service and professional experience I would recommend Friendly Honda to my friends and family. Thank you for making my new car purchase a great experience. More

My husband and I went to the dealership having already negotiated the price on a 2011 Honda Odyssey Touring. They had two in the color we wanted and we told them we wanted the one with 7 miles on it. We negotiated the price on a 2011 Honda Odyssey Touring. They had two in the color we wanted and we told them we wanted the one with 7 miles on it. We saw the car, decided on it and started the paperwork for that particular van. We signed the forms and came back two days later to pick up the van. When we went out to the vehicle to make sure everything was turned on and set up, I noticed the odometer said 298. I asked if that was the mileage and was initially told no. When I pressed and asked to see the mileage on the car, he finally told me that it was, in fact, the mileage. When we inquired as to why the vehicle now had 300 miles on it, they wouldn't give us a straight answer. We finally found out that they had redone our signed agreement changing the VIN from the one with 7 miles on it to the one with 300 miles on it because they wanted to keep the lower mileage one on the lot. When the story came out, instead of coming clean and trying to right their wrong, we were treated even worse. We were told that it didn't matter what the mileage, that we had no reason to be upset, etc. We ended up walking out of the dealership with check in hand, refusing to buy the car. I found out later that what they did was not only deceptive business practice but is ILLEGAL!! They still have not tried to call and apologize or anything. Although their prices were competitive (although not the lowest), I would not recommend them in any way, shape or form. More

My daughter has been looking for a new car and I have to say that your dealership was the nicest and friendliest. We told Danielle exactly what we were looking for and she went right to work to get us what say that your dealership was the nicest and friendliest. We told Danielle exactly what we were looking for and she went right to work to get us what we wanted. We told the finance manager exactly what we wanted to pay per month and how much we had to put down and he worked everything out to exactly what we wanted. We would highly recommended this dealership. More

Robert, Was polite,informative and knowledgeable about Robert, Was polite,informative and knowledgeable about the model we where interested in leasing. Delivery was on time and Robert reviewed all the fea Robert, Was polite,informative and knowledgeable about the model we where interested in leasing. Delivery was on time and Robert reviewed all the features of the car he also followed up with a phone call to be sure we where happy with our CRV and see if we had any questions that need to be addressed. Robert Raisch More

Lewis was great, affable and no-hassles guy. Very straight-forward in explaining the lease program, no pressure, just helpful. I had decided to shop around after the Paragon Honda experience, which s straight-forward in explaining the lease program, no pressure, just helpful. I had decided to shop around after the Paragon Honda experience, which seemed to give the appearance the lease was a negotiable contract as long as you're willing to settle for that price point *that* day. I don't like being pressured nor do I want to feel I should settle the contract even after the best offering was given to me. Friendly Honda was not like that, even though the down was a little more, the no nonsense lease breakdown payments was clearly visible for my review. I appreciate the honesty and I generally don't haggle if I see a transparent program. I will definitely come back for other services. Thanks, ACG More