Friendly Ford, Inc.
Roselle, IL
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262 Reviews of Friendly Ford, Inc.
Break Issue Had a great experience with the Service Department. My contact person was Bill and took care of everything. Very please with the service and repair. Had a great experience with the Service Department. My contact person was Bill and took care of everything. Very please with the service and repair. More
Great experience with recall I was very happy with the way I was treated for a recall on my 2013 Ford Fusion Hybrid. It was easy to schedule, was treated very well by my service a I was very happy with the way I was treated for a recall on my 2013 Ford Fusion Hybrid. It was easy to schedule, was treated very well by my service adviser, they performed the recall repair faster than I expected, and the waiting area was comfortable. More
WONDERFUL SERVICE They did a great job with the recall on my Ford Fusion. They also were able to fix the carpet that was coming off near the driver seat. They were wond They did a great job with the recall on my Ford Fusion. They also were able to fix the carpet that was coming off near the driver seat. They were wonderful. More
First Service Matt was great! First oil change in my new F 150 and the service was wonderful! Less time to get my vehicle back than was expected and even a free w Matt was great! First oil change in my new F 150 and the service was wonderful! Less time to get my vehicle back than was expected and even a free wash, plus 8 quarts of synthetic oil for less than Jiffy Lube... More
Friendly Ford live up to its name Friendly Ford earned my loyalty for not only service but also purchasing. The staff are great to work with and really care about customer concerns and Friendly Ford earned my loyalty for not only service but also purchasing. The staff are great to work with and really care about customer concerns and needs. I really feel that they want to do the right thing and not just the easy thing More
The BEST If you been to a few go here they are the best !!!!!!!!!!!!!!!!!!! fast, knowledgeable and friendly thus the name FRIENDLY FORD. Thank you for being If you been to a few go here they are the best !!!!!!!!!!!!!!!!!!! fast, knowledgeable and friendly thus the name FRIENDLY FORD. Thank you for being who you all are Great More
Service I have brought my Explorer in several times for service and have never been disappointed or surprised by additional cost. Staff has always been very c I have brought my Explorer in several times for service and have never been disappointed or surprised by additional cost. Staff has always been very courteous and professional. More
F-350 service Brought my F-350 for new brake pads and rotors. My windshield got an unreparable crack the same day. The guys at the dealership called for me to have Brought my F-350 for new brake pads and rotors. My windshield got an unreparable crack the same day. The guys at the dealership called for me to have somebody come out and replace it while they worked on the brakes. Thorough inspection showed that there was a leak in the radiator. The service technician personally sat with me and explained the issues he came across and discussed options I had under my extended warranty. Terrific positive attitude from everybody. More
Great Service I brought my 2013 Escape in for a regular Works oil change etc. They found Alignment problems and promptly did all the work In a quality manner under I brought my 2013 Escape in for a regular Works oil change etc. They found Alignment problems and promptly did all the work In a quality manner under the direction of Kathy Fitzpatrick who is always knowledgable positive helpful and friendly. I have bought several cars from Kidd Altergott He is outstanding too Marlene Rohlfing More
"Excellent Customer Service First time using this dealership and the best service I have received from any Ford dealership I have visited in the past. I will definitely continue First time using this dealership and the best service I have received from any Ford dealership I have visited in the past. I will definitely continue to take my car here. More


