Friendly Ford, Inc.

Easy to schedule appointment, fast service, no surprises. Easy to schedule appointment, fast service, no surprises. Easy to schedule appointment, fast service, no surprises. More

Friendly Ford makes buying a vehicle pleasurable! Staff are excellent and make the whole process easy! I would highly recommend them to purchase any car or truck. Staff are excellent and make the whole process easy! I would highly recommend them to purchase any car or truck. More

Very straight forward, no surprises and as their name implies very friendly. Also no pressure. implies very friendly. Also no pressure. More

Bought several new Fords going back to the 90s from Friendly Ford. Never had any problems. Finance dept didn't spend hours trying to sell me thousands of dollars of extras. And their service dept is t Friendly Ford. Never had any problems. Finance dept didn't spend hours trying to sell me thousands of dollars of extras. And their service dept is the best. Going to bring my 22 Lincoln here for routine maintainence. Not the biggest Ford dealer around but the best. More

Matt, JR and Paul are the absolute best in the business! I will forever be a loyal customer if theirs! I will forever be a loyal customer if theirs! More

We were pleased with the service we received at Friendly Ford in making our purchase and financing the purchase as well. Yes, there was a little haggling but that's to be expected. There were no shady math Ford in making our purchase and financing the purchase as well. Yes, there was a little haggling but that's to be expected. There were no shady mathematics or slimy sales tactics. Everything was pretty black and white. We would highly recommend them and will continue our business with Friendly Ford in Roselle. More

I made an appointment to get my 2019 F150 in for a brake fluid leak. When I showed up for the appointment - they said I didn't have one. I pointed out that I had text and a voice mail from them confirming fluid leak. When I showed up for the appointment - they said I didn't have one. I pointed out that I had text and a voice mail from them confirming the appointment. Didn't matter - they didn't even try to run down why they couldn't see the appointment in their system - but they were super eager to slap some alignment tools on my front tires so they could try to sell me an alignment. I told them what was wrong - I knew exactly where the leak was coming from and how it happened - so they charged $179.98 for a diagnostic fee. The service writer simply typed in my words - and that cost $179.98. They then charged me $139.50 for a brake hose that Ford Motor Company's online OEM parts website retails for $57.32 - and $704 in labor to change that brake hose. $958.51 to replace a $57 brake hose. I asked how they came to this number - got no response other than "Well, we do have to bleed the brakes, you know." Yes, you must bleed the brakes - but did you have to bleed the customer? Never again. More

Very good service the sales people were all kind would've like to know more about the options I got with the truck just thought they would go over some of it.It was a little chilly out. Not the dealers fault like to know more about the options I got with the truck just thought they would go over some of it.It was a little chilly out. Not the dealers fault but I took 12 months longer to get my transit then they told me More

One of the best ford dealerships around I've delt always a pleasure doing business with them a pleasure doing business with them More

Dishonest scammers. Buyer beware - Sales manager Bryan makes promises he never intends to keep and hopes you don't catch in the fine print. Buyer beware - Sales manager Bryan makes promises he never intends to keep and hopes you don't catch in the fine print. More