Friendly Ford, Inc.

Decent overall experience. Could have had better communication and more experience sales team assisting me in the beginning. Not the dealers fault my original salesperson was n Could have had better communication and more experience sales team assisting me in the beginning. Not the dealers fault my original salesperson was no longer there (waited over a year for the vehicle) Felt I could have had some better explanations on a few things. But so far still happy. More

Great service, personable team members willing to help and be patient. Friendly has always been my first stop when shopping for a new car. and be patient. Friendly has always been my first stop when shopping for a new car. More

Buying a new car can be stressful, but the folks at Friendly made it an actually pleasant experience! First, they beat the offers I had obtained from 8 other Ford dealers -- and honored the deal when i Friendly made it an actually pleasant experience! First, they beat the offers I had obtained from 8 other Ford dealers -- and honored the deal when it came time to sign the paperwork. No bait and switch! Everything was done over email and text -- no pressure whatsoever. Then, they agreed to store the car for us while we were on vacation for 2 weeks. And then when we finally were able to make it to the dealership, Brenden spent over an hour with us explaining how everything works (this was our first EV). He was so patient with us -- really amazing. And everyone we dealt with was extremely competent and, well, friendly! Highly recommended. More

The best I’ll be back. They treat you like family and keep you informed all the way They treat you like family and keep you informed all the way More

Great experience! !! Easy and Fast! Great Staff! Would highly recommend and will use them again. !! Easy and Fast! Great Staff! Would highly recommend and will use them again. More

Ordered in November received on July 31st - not the dealer's fault but not the best experience. dealer's fault but not the best experience. More

Sales process was very smooth and no issues. The team works together from beginning to end. The team works together from beginning to end. More

Excellent Service and eager to help. Not pushy like other dealerships. Tried to understand our budget and did their beat to get closer match to it. Very hospitable Not pushy like other dealerships. Tried to understand our budget and did their beat to get closer match to it. Very hospitable More

We have had multiple problems and delays the last four times trying to get vehicles serviced at Friendly Ford, it's to the point that we might be looking for a new place for service. times trying to get vehicles serviced at Friendly Ford, it's to the point that we might be looking for a new place for service. More

They couldn’t charge a battery,instead they told me I had to buy a new one. After bringing the new battery to them they installed it and charged me for the install.turns out the starter was bad. Then the aut to buy a new one. After bringing the new battery to them they installed it and charged me for the install.turns out the starter was bad. Then the auto parts store call and told me the 1 year old battery was just fine! They had my truck for 7 days and never once called me with any updates! Never again!!! More