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Friendly Ford, Inc.

Roselle, IL

4.2
244 Reviews

333 E. Irving Park Road

Roselle, IL

60172

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244 Reviews of Friendly Ford, Inc.

August 04, 2023

Excellent Service and eager to help. Not pushy like other dealerships. Tried to understand our budget and did their beat to get closer match to it. Very hospitable More

by Vikas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
July 08, 2023

We have had multiple problems and delays the last four times trying to get vehicles serviced at Friendly Ford, it's to the point that we might be looking for a new place for service. More

by randy
Recommend Dealer
No
Employees Worked With
Multiple
April 17, 2023

They couldn’t charge a battery,instead they told me I had to buy a new one. After bringing the new battery to them they installed it and charged me for the install.turns out the starter was bad. Then the aut More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any names
March 21, 2023

dennis got my car checked out and repaired quickly. the service dept. was very good More

by bigbair2456
Recommend Dealer
Yes
Employees Worked With
dennis l
March 20, 2023

Great customer service kept me updated on everything that was going on and completed as promised very professional More

by Gregory.Dedic
Recommend Dealer
Yes
Employees Worked With
Mike in Service
March 19, 2023

This dealership sold me a vehicle that I later found out had previously been sold to someone else, but was sold to me as new. They are shady and their customer service is pathetic. I will never buy a Ford a More

by Misiu_drums
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike, Matt
March 16, 2023

Friendly Ford makes everything we have done to our vehicles so easy that we won't go anywhere else. The work we just had done was completed my their mobile service who came to our office and completed More

by jkarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Yockey
March 11, 2023

The whole process went extremely smooth, from beginning to end. This was my 4th vehicle purchased from this company, won't go anywhere else! More

by kwknitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
March 09, 2023

As the name says, very friendly and helpful. Staff all around were great to work with. Will use again in future. More

by brianb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Yockey
March 01, 2023

stay away! The FREINDLY FORD PROTECTION PKG is a total scam! They force it on you and never give you proof of anything applied to truck, send no paperwork and More

by pops
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
chris