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Friendly Ford, Inc.
Roselle, IL
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244 Reviews of Friendly Ford, Inc.
Best Service Department The service department went above and beyond for our family! I had already taken my car to another dealership and finally decided to try Friendly Fo The service department went above and beyond for our family! I had already taken my car to another dealership and finally decided to try Friendly Ford. I was amazed at the level of customer service our family received there. They went above and beyond for us!!! More
Great Service Department Needed a transmission fluid change. Made an appointment a few days prior. They had me in and out within an hour. As a customer, I've found over the Needed a transmission fluid change. Made an appointment a few days prior. They had me in and out within an hour. As a customer, I've found over the years that there customer service is honest, and friendly. There assessments for issues are spot on, and the problems get resolved, or if its a regular service visit to be very pleasant. I highly recommend this dealer for both buying and servicing your ford vehicle. More
Smartest technicians around Brought my diesel in for a check engine light. It has been at 2 other dealers and they couldn't figure it out. Friendly ford got it figured out and fi Brought my diesel in for a check engine light. It has been at 2 other dealers and they couldn't figure it out. Friendly ford got it figured out and fixed in less than a day. I will not go anywhere else but here More
Had a recall addressed. Bill at the front desk was top notch. Had a recall I had been putting off for a year taken care of had my car back to me in less than a day. Bill at the front desk was top notch. Had a recall I had been putting off for a year taken care of had my car back to me in less than a day. More
World Class Customer Service There are dealerships much closer to my home but they cannot beat the excellent customer service that I receive from Friendly. They get my car done r There are dealerships much closer to my home but they cannot beat the excellent customer service that I receive from Friendly. They get my car done right and on time every time. In the event that I cannot wait for my car they offer to drive me home. The whole team is customer orientated and that is the reason I only take my car to Friendly Ford! More
Very satisfied Scott Zenkus was very informative and kept me advised of the progress on my car. He always treats me like a VIP. They do good quality work Scott Zenkus was very informative and kept me advised of the progress on my car. He always treats me like a VIP. They do good quality work More
Great service team! Overall great experience with this dealerships service department! Kathy was great and kept me well informed about my vehicle. Would highly recommend Overall great experience with this dealerships service department! Kathy was great and kept me well informed about my vehicle. Would highly recommend Freindly Ford!! Will come back! More
Outstanding service The entire team is extremely customer service oriented. They are always ready to help and ensure that a have a positive experience every time I go the The entire team is extremely customer service oriented. They are always ready to help and ensure that a have a positive experience every time I go there. More
The very best around !!!!!!!! You won't find a more professional, clean and caring dealership around like this one. From top to bottom my experience was second to none. It is very You won't find a more professional, clean and caring dealership around like this one. From top to bottom my experience was second to none. It is very rare that a place of business lives up to the customer service expectations you should expect but this one does. I would recommend anyone to take their vehicle here !!!! More
excellent Ron did a excellent job and Samantha is always so sweet. Thank you! I Look forward to returning with my vehicle. Keep up the good work! Ron did a excellent job and Samantha is always so sweet. Thank you! I Look forward to returning with my vehicle. Keep up the good work! More