Friendly Ford, Inc.

Had a recall addressed. Bill at the front desk was top notch. Had a recall I had been putting off for a year taken care of had my car back to me in less than a day. Bill at the front desk was top notch. Had a recall I had been putting off for a year taken care of had my car back to me in less than a day. More

World Class Customer Service There are dealerships much closer to my home but they cannot beat the excellent customer service that I receive from Friendly. They get my car done r There are dealerships much closer to my home but they cannot beat the excellent customer service that I receive from Friendly. They get my car done right and on time every time. In the event that I cannot wait for my car they offer to drive me home. The whole team is customer orientated and that is the reason I only take my car to Friendly Ford! More

Very satisfied Scott Zenkus was very informative and kept me advised of the progress on my car. He always treats me like a VIP. They do good quality work Scott Zenkus was very informative and kept me advised of the progress on my car. He always treats me like a VIP. They do good quality work More

Great service team! Overall great experience with this dealerships service department! Kathy was great and kept me well informed about my vehicle. Would highly recommend Overall great experience with this dealerships service department! Kathy was great and kept me well informed about my vehicle. Would highly recommend Freindly Ford!! Will come back! More

Outstanding service The entire team is extremely customer service oriented. They are always ready to help and ensure that a have a positive experience every time I go the The entire team is extremely customer service oriented. They are always ready to help and ensure that a have a positive experience every time I go there. More

The very best around !!!!!!!! You won't find a more professional, clean and caring dealership around like this one. From top to bottom my experience was second to none. It is very You won't find a more professional, clean and caring dealership around like this one. From top to bottom my experience was second to none. It is very rare that a place of business lives up to the customer service expectations you should expect but this one does. I would recommend anyone to take their vehicle here !!!! More

excellent Ron did a excellent job and Samantha is always so sweet. Thank you! I Look forward to returning with my vehicle. Keep up the good work! Ron did a excellent job and Samantha is always so sweet. Thank you! I Look forward to returning with my vehicle. Keep up the good work! More

Excellent service and body shop co-ordination I took my car in for a recall and when talking with Raphael he mentioned the need for some body work that we sustained in a recent car accident. He m I took my car in for a recall and when talking with Raphael he mentioned the need for some body work that we sustained in a recent car accident. He mentioned that the body shop worked with the insurance company doing the work so that I didn't need to have any further contact with the insurance company that was paying for the repairs. Then my contact with Paul the body shop estimator was great and smooth to be able to handle all the preliminary estimates over the phone and have them look at my car while it was there for the recall anyway. More

Customer for 3 years now I took my car in on Saturday morning for a lube oil and filter. Before they did the LOF, they looked over my car, and found something that will affec I took my car in on Saturday morning for a lube oil and filter. Before they did the LOF, they looked over my car, and found something that will affect the safety of my vehicle, and let me know about it. There were a number of things that should be taken care of, and I explained that I could not afford to have the work completed at this time. They numbered the most important things that really need to be taken care of, and told me what can be done at a later time. I never would have found out about this if I had taken my car to Jiffy Lube. More

Challenging but rewarding. In spite of a few missed steps, this experience was rescued by the employees persistence in my being a satisfied customer. The work repair was perform In spite of a few missed steps, this experience was rescued by the employees persistence in my being a satisfied customer. The work repair was performed properly and supplied as a walk in, no appointment customer. Thank you! This is my second vehicle repair at this facility. Ron did his all to see that my vehicles needs were met. Stacey More