Friendly Ford, Inc.

Excellent service and body shop co-ordination I took my car in for a recall and when talking with Raphael he mentioned the need for some body work that we sustained in a recent car accident. He m I took my car in for a recall and when talking with Raphael he mentioned the need for some body work that we sustained in a recent car accident. He mentioned that the body shop worked with the insurance company doing the work so that I didn't need to have any further contact with the insurance company that was paying for the repairs. Then my contact with Paul the body shop estimator was great and smooth to be able to handle all the preliminary estimates over the phone and have them look at my car while it was there for the recall anyway. More

Customer for 3 years now I took my car in on Saturday morning for a lube oil and filter. Before they did the LOF, they looked over my car, and found something that will affec I took my car in on Saturday morning for a lube oil and filter. Before they did the LOF, they looked over my car, and found something that will affect the safety of my vehicle, and let me know about it. There were a number of things that should be taken care of, and I explained that I could not afford to have the work completed at this time. They numbered the most important things that really need to be taken care of, and told me what can be done at a later time. I never would have found out about this if I had taken my car to Jiffy Lube. More

Challenging but rewarding. In spite of a few missed steps, this experience was rescued by the employees persistence in my being a satisfied customer. The work repair was perform In spite of a few missed steps, this experience was rescued by the employees persistence in my being a satisfied customer. The work repair was performed properly and supplied as a walk in, no appointment customer. Thank you! This is my second vehicle repair at this facility. Ron did his all to see that my vehicles needs were met. Stacey More

Great as always Sevice was great as always would recommend your dealership to everybody Sevice was guick waiting room was comfortable and got some work done excelle Sevice was great as always would recommend your dealership to everybody Sevice was guick waiting room was comfortable and got some work done excellent job will be back with my other ford Mark Moss More

Great Service Kathy is very good at her job. She kept me informed what was needed to be done in a timely manner. Keep up the good work. Kathy is very good at her job. She kept me informed what was needed to be done in a timely manner. Keep up the good work. More

Always great service Been coming there for years with all our Ford cars/trucks and always great service. They keep you informed and are very easy to deal with. Steve is Been coming there for years with all our Ford cars/trucks and always great service. They keep you informed and are very easy to deal with. Steve is excellent as always! More

THE MIDWEST BEST!!! ALWAYS RECEIVE GREAT SERVICE FROM THE STAFF AT FRIENDLY FORD - AFTER 40 + YEARS OF FORD DEALERS IN THE CHICAGO SUBURBAN AREA I FINALLY HIT ONE THA ALWAYS RECEIVE GREAT SERVICE FROM THE STAFF AT FRIENDLY FORD - AFTER 40 + YEARS OF FORD DEALERS IN THE CHICAGO SUBURBAN AREA I FINALLY HIT ONE THAT WANTS TO TAKE CARE OF THE CUSTOMER AND NOT PICK HIS POCKETS AND THAT IS FRIENDLY FORD THE SERVICE STAFF SCOTT, RAPHEL & KATHIE ARE ALWAYS READY TO ASSIST YOU WITH WHAT YOU NEED TO KEEP YOUR FORD RUNNING IN TIP TOP SHAPE ............... FRIENDLY FORD #1 IN SERVICE!! Jack Kitten More

GREAT KATHY IS THE BEST Good be a little cheaper but worth every dollar spent. Been around this type of business most of my life but they make you feel like a friend Good be a little cheaper but worth every dollar spent. Been around this type of business most of my life but they make you feel like a friend More

Always a Great Experience I've been a customer for longer than I want to admit. They are always friendly, quick and keep you informed. Never pushy, always accommodating. My hig I've been a customer for longer than I want to admit. They are always friendly, quick and keep you informed. Never pushy, always accommodating. My highest recommendation. More

Carstar auto body Recently required some body work due to an accident. I selected Carstar, mainly because of location, but was more than pleased. Paul was very professi Recently required some body work due to an accident. I selected Carstar, mainly because of location, but was more than pleased. Paul was very professional and curtious. They managed the experience perfectly, including handling the rental car, as well as communication. They did exactly what they said they would do. The car was done when they said it would be, the body work was perfect, and all the folks involved were nice and very easy to deal with. Thanks - hopefully no more accidents but if so - I will return. More