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Friendly Ford, Inc.
Roselle, IL
241 Reviews
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241 Reviews of Friendly Ford, Inc.
April 20, 2017
New Brakes My car needed several things replaced and was quoted it would be an 8 hour job. To my surprise it was completed in 6 hours and they also always wash My car needed several things replaced and was quoted it would be an 8 hour job. To my surprise it was completed in 6 hours and they also always wash the car. Employees have always been helpful and pleasant. Helen More
by HELEN SWANSON
Employees Worked With
Don't know
April 19, 2017
Air bag recall / Clicking under dash- Vent Actuator Friendly Ford was very quick and very thorough with finding and fixing the problems with my vehicle . The car was only there for a day and they even w Friendly Ford was very quick and very thorough with finding and fixing the problems with my vehicle . The car was only there for a day and they even washed the vehicle for me . I would highly recommend this dealership for their knowledge and attentive and friendly service department. More
by tommyboy83
Employees Worked With
Service manager and service writers .
April 11, 2017
Customer Friendly I was at the service center to have a part ordered for a broken seat. The service manager noticed that there was a recall on my car and Ford was offe I was at the service center to have a part ordered for a broken seat. The service manager noticed that there was a recall on my car and Ford was offering free rental cars. The part replacement, the recall service, and my routine service was all accomplished while I had the free rental. Very helpful!!! More
by stevenleyendecker
Employees Worked With
?
April 11, 2017
Oil Change Brought our car here after having issues with our regular dealer. BEST service we have had in a long time. Friendly and quick. This will be our Brought our car here after having issues with our regular dealer. BEST service we have had in a long time. Friendly and quick. This will be our go to dealer now.... More
by Spoiled
Employees Worked With
Everyone
April 05, 2017
Oil change & tire rotation I was satisfied with the service & follow up but I was very puzzled as to why I was charged one dollar for a car wash that should be complimentary. I was satisfied with the service & follow up but I was very puzzled as to why I was charged one dollar for a car wash that should be complimentary. More
by Danny
Employees Worked With
Kathy
March 06, 2017
Warranty work on 2015 F150 Took a chance with Friendly Ford after having a negative experience with another dealership in the area. Brought my F150 in for a door lock issue, par Took a chance with Friendly Ford after having a negative experience with another dealership in the area. Brought my F150 in for a door lock issue, parts were on back order for an extended amount of time. I am satisfied with the work completed and would bring my vehicle back again for future service. More
by 15F150
Employees Worked With
Don't remember the name of the person
February 18, 2017
Brought a 2015 Fusion in for a warranty repair. Simply can not express my appreciation nearly enough for all the courtesy and professionalism exhibited by Ron Eling, and for the technical advice and Simply can not express my appreciation nearly enough for all the courtesy and professionalism exhibited by Ron Eling, and for the technical advice and expertise of the technician who actually performed the repair on my Fusion! My sincere thanks to a truly great Service Department staff! More
by Paul
Employees Worked With
Ron Eling and an awesome Technician whose name I did not get!
February 07, 2017
Excellent experience!!! The work was done at a minimum of cost!!! I am retired so my financial base is limited at best!!! My brother recommended this dealer and I can see why The work was done at a minimum of cost!!! I am retired so my financial base is limited at best!!! My brother recommended this dealer and I can see why!!! Thank you very much!!! May God, Jesus Christ, and the Holy Spirit ever give Their Blessing to you and your families!!! More
by 1023robin
Employees Worked With
I don't remember!!!
February 07, 2017
Colision repair Eric and Paul did a great job in taking care of the collision repairs needed to get our vehicle back on the road. Constant updates on the progress ga Eric and Paul did a great job in taking care of the collision repairs needed to get our vehicle back on the road. Constant updates on the progress gave me a time line to completion and they actually finished the repairs a few days early. Very pleased with the service and quality of the repairs at this facility. More
by John Caps
Employees Worked With
Eric, Paul
January 29, 2017
Fantastic Great people to work with Brought my Escape for a brake light bulb fix the problem with in a few minutes Thanks to Rafael Diaz Very professional gentl Great people to work with Brought my Escape for a brake light bulb fix the problem with in a few minutes Thanks to Rafael Diaz Very professional gentleman Thanks again to the Staff and mister Diaz More
by Rich Gill
Employees Worked With
Rafeal Diaz
