Fred Beans Ford of Mechanicsburg

Took my 2019 Ford Edge with serious engine problems, 42000 my miles on it, Antonio Dixon in service, reassured us that Ford will cover expenses under warranty. He even secured a rental car for us free 42000 my miles on it, Antonio Dixon in service, reassured us that Ford will cover expenses under warranty. He even secured a rental car for us free of charge. He was very helpful and professional during the repairs process! Repairs made promptly. Customer service from Ford was terrible, but Fred Beans and Antonio went well above in helping us! If we decide to buy a Ford again, it will because of This dealership! More

Raheel was very helpful. We had some problems with added warranties that we did not want. warranties that we did not want. More

DISHONEST DEALERSHIP!! OUT OF STATE BUYERS BEWARE!!!!I DISHONEST DEALERSHIP!! OUT OF STATE BUYERS BEWARE!!!! I interacted with Chip and Dave over the email for a used 2020 Jeep Wrangler as I am from Maryl DISHONEST DEALERSHIP!! OUT OF STATE BUYERS BEWARE!!!! I interacted with Chip and Dave over the email for a used 2020 Jeep Wrangler as I am from Maryland and wanted to be sure of the deal before I make the drive. We agreed on a price of $62,000 OTD for Maryland. So I made the 2 hour trip with my family to get the Jeep. Chip helped us at the dealership. After the test drive and visual inspection, we agreed to go ahead with the purchase. After an hour of paper work etc. their finance guy Dan told me that since I am an "out of state" customer, I will have to go through the hassle of getting the vehicle inspected, registered and titles etc AND on top of that I have to pay for the State Inspection, title and Registration fee.FROM MY POCKET!!! As per them it should be a few hundred dollars so shouldn't be a big deal. I argued that when we agreed to an OTD price of $62K, it means that it should include all these Government fees as well. So ideally they should reduce the OTD price by "these few hundred" dollars. but they were adamant on their price. Well I get that in these times, dealers are out to make the max profits on each deal but atleast they shouldn't be dishonest. I was really put off by their behavior and simple walked away even though it was a "few hundred" dollars. More

Great except when I bought a pickup they sold it to someone else. So I guess if you buy here don't leave until you physically have possession of the vehicle. someone else. So I guess if you buy here don't leave until you physically have possession of the vehicle. More

I went there on September 21, 2020 to look at a new Ford Edge, with covid, finding the right SUV is difficult. I spoke with Jake Meyers and made an appointment to come in. He was a text book salesman from t Edge, with covid, finding the right SUV is difficult. I spoke with Jake Meyers and made an appointment to come in. He was a text book salesman from the 1990's. They used the four square technique, which is designed to confuse you and very antiquated. He refused to give me a final total and was selling me a payment plan only. Be very aware and educated before entering into any deal with this dealership. More

The Ford Service Department is horrible. I scheduled my service for December 18th for cam phaser replacement and as of January 2, 2020 it is still not done. SCOTT the service rep lied to me along the way a service for December 18th for cam phaser replacement and as of January 2, 2020 it is still not done. SCOTT the service rep lied to me along the way as to when my truck would be done and the service manager Tony has been no help as he is making excuses. I really do not know how many hours the job should be, I was told 20-24 hours and the manager told me 11 hours. However, I was told they do not work on any vehicle exclusively because they don’t get paid for the actual time worked on the car. xxxxxxxx! Liars. Do not go to Fred Beans Ford for anything. More

Bought a used Jeep on Dec 23. Made the deal with the salesman..Got home and went over the loan agreement and they charged me $300.00 more than was discussed. Very crooked dealership. Wont see me again. salesman..Got home and went over the loan agreement and they charged me $300.00 more than was discussed. Very crooked dealership. Wont see me again. More

Lying Scam Artist Beware Lying Scam Artist! Took my Kia there for a simple $190.00 repair job and the technician caused $670.00 of body damage. Service manager and fore Beware Lying Scam Artist! Took my Kia there for a simple $190.00 repair job and the technician caused $670.00 of body damage. Service manager and foreman both called me a liar and after offering to pay half the damage they caused they backed out and rescinded the agreement. There are other Kia dealerships in this area, please use them not Fred Beans or else you could be next! More

Car Repairs Excellent Customer Service and shuttle service. very friendly. Repairs were made to my car in a timely manner. I would recommend them to anyone. t Excellent Customer Service and shuttle service. very friendly. Repairs were made to my car in a timely manner. I would recommend them to anyone. thanks. More

Car detailing Amazing job to you guys. I brought in my brothers hhr to have it all cleaned out for them for Christmas. They call it their new hhr. Amazing job to you guys. I brought in my brothers hhr to have it all cleaned out for them for Christmas. They call it their new hhr. More