6320 Carlisle Pike
Mechanicsburg, PA 17050
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They lack integrity and will take advantage of you. Especially John. He tried to sell my lady a used 2016 Passat for 13k with a 21% interest rate. Even with 2k down that came out to 26k over the life of the loan. He gets upset and berated her because she wasn’t crazy enough to commit. These people should be ashamed of themselves to associate their name with a salesmen like him. This dealership is a no for me because all I can think about is how many people get taken advantage of by this guy! Its shameful!!
Over the top. Trusted like family. We are eternally grateful to the General Manager Gerald and his nicest and most honest salesperson Raheel. I honestly can't say enough. I am a lifetime customer. Brian Fahey
Service center is a joke and they will lie to you through their teeth for you to pay for their services. car was dropped off for a repair only they could do and it was pricey asked them if the rest of the car looked good before i dropped 2K into a 2K car they said yes i felt good with that answer and it was incorrect went for inspection and was told this service shop and Jason their top performer missed a whole lot wrong with the vehicle that made it very unsafe to drive, try to call to find out what happened am told every time no one is available to take my call. Do not bring your car here for service and I would not even buy a car from here very rude employees that could care less about the Ford policy or the consumer.
Sales was ok, but service is the worse ive been to for a dealership. Will not be going there ever again.
Bought a Kia Soul 2019 turbo 20k miles. Two months later the sunroof would not close. Not electrical, track needs lubricated so not under warranty . You’d think in spite of paying 28,000 for the car and not even having it 90 days they would take care of it for me. Of course they will not. It’s out of my pocket. Very hard to feel good about this car and this dealer.
Non Accommodating and a lying, stealing dealership I found a 2012 Suburban that just came onto the lot. It started it and it ran and drove fine. the tires were 5/32 tread. I asked if I could buy it as is. the answer was no. they would put in a new battery, new oil, and new tires. what a waist. the battery was good, the tires were good. I understand they want to do the service to increase the profit margin and agreed to their wasteful practice. We came to a price agreement and the salesman texted me the final price along with the $578 make more profit fees and then of course the repeating tax fees that the state does. I went to pick up the vehicle. The final price was $411 more than my statement including a $399 sensor fee. When I asked why the total cost was different than my text document she said they had a system crash that day and all the misc fees were doubled which was easy to see that was a lie. The main extra charge was a line item that said sensor. She adjusted and was still off by $41. I called her on that too and she was it was another mistake but she was doing me a big favor and fixing it all up. I asked if I could put part of the payment on credit card and the rest on a check. The answer was no. So in summary this a non-accommodating lying dealership. Buyer beware.
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